Volvo Cars Santa Monica - Service Center
Santa Monica, CA
458 Reviews of Volvo Cars Santa Monica - Service Center
Glad Robert told me that my warranty was about to expire so I could get diagnostics and issue resolved! so I could get diagnostics and issue resolved! More
My experience with my 20,000 mile service was great. Everyone was friendly and kind. I waited for my vehicle and it was done quicker than I anticipated. Everyone was friendly and kind. I waited for my vehicle and it was done quicker than I anticipated. More
Great service staff are very helpful and knowledgeable and they are very friendly, I really enjoyed the talk and conversation with them and they are very friendly, I really enjoyed the talk and conversation with them More
Everyone was pleasant & nice. I waited, and several people asked if I needed water, or anything. The service only took 1/2 hour! I waited, and several people asked if I needed water, or anything. The service only took 1/2 hour! More
Robert Munoz and his staff were excellent. Kind, smart, and efficient. They cared about me as a customer. In today’s world, service matters - and our cars are our every day concern. Robert and Kind, smart, and efficient. They cared about me as a customer. In today’s world, service matters - and our cars are our every day concern. Robert and his staff just made it easier for me to trust the job. Interesting. A mechanic walked in to talk with Robert. He had done an entire job and was given the wrong filter. He told Robert he had to start over. Take it apart. But. He had a smile. He understood that this was his job / no matter the wrong filter. He cared about getting it right. I was impressed that this mechanic is part of the Volvo staff. So thank you for my day! More
Great service. Appreciate the clear communications and availability to drop off my vehicle to my home Appreciate the clear communications and availability to drop off my vehicle to my home More
Robert is awesome to work with. Would recommend to anyone. Thank you very much Robert! Would recommend to anyone. Thank you very much Robert! More
It was so easy and wonderful to work with the Volvo team on servicing our vehicle. They picked it up at our home, and brought it back clean and all ready to go, completing the maintenance and caring for the on servicing our vehicle. They picked it up at our home, and brought it back clean and all ready to go, completing the maintenance and caring for the car as if it was their own. I really appreciated the valet service and will definitely take advantage of it again in the future. Amazing to have your car serviced while you work and never have to do anything more than set an appointment and hand someone your keys. Bravo! More
Great service with the valet option. Was hassle free, easy, and quick. Positively surprised really. Volvo Santa Monica’s customer service has been fantastic (also bought the car there). Was hassle free, easy, and quick. Positively surprised really. Volvo Santa Monica’s customer service has been fantastic (also bought the car there). More
Everyone was very helpful, great customer service. Klaus was excellent! He answered all my questions and explained certain technical processes regarding my using specific features in my car. He also Klaus was excellent! He answered all my questions and explained certain technical processes regarding my using specific features in my car. He also got me a very quick service appointment and was able to get me quickly taken care of when I arrived for my appointment Great service experience! More