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Volvo Cars Santa Monica - Service Center

Santa Monica, CA

4.9
368 Reviews

368 Reviews of Volvo Cars Santa Monica - Service Center

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October 11, 2021

Klaus, was extremely helpful and went the extra mile to assist me. Excellent customer service, my car is running perfectly. Overall the best experience I’ve had at Volvo Santa Monica. More

by SABRINA5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 11, 2021

Good service. All was done as promised. Klaus was very helpful and polite. Very satisfied. More

by adaandeug@sbcglobal.net
Recommend Dealer
Yes
Employees Worked With
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 10, 2021

Recommend, easy in and out and Robert was very helpful. They are very professional in the service department. More

by ALEHANE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 02, 2021

Good customer service is hard to find these days. Robert and the service technicians provided that. No promises were made that they couldn’t keep. I was given an honest appraisal of what my car needed, and More

by jdandrea316
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 02, 2021

Klaus consistently delivers with excellent customer service. His professionalism with scheduling, communicating, through delivering a fully serviced vehicle was seamless, fast and done with a smile. More

by donna
Recommend Dealer
Yes
Employees Worked With
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2021

They solved a baffling problem with the ignition on my 2012 XC70. Kudos to Robert and his crew for preventing a broken sparkplug from damaging my engine. More

by fawcett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2021

Everything was smooth and easy. Car is driving better than ever and I felt taken care of. More

by MUZIKEL
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2021 -

Volvo Cars Santa Monica responded

Hi Muzikel, Thanks for the 5-star review! We appreciate you choosing us for your service.

September 28, 2021

They always take good care of me and my two Volvos! Robert is an excellent service rep. More

by viimmm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2021 -

Volvo Cars Santa Monica responded

Hi Vimmm, Thanks for the 5-star review! We appreciate you choosing us for your service.

September 22, 2021

Hi. This dealership's service has always looked after my Volvo (I bought the car there as well). Although it's across town for me, the service is excellent and Robert has always been very responsive to my More

by JACOBA2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2021 -

Volvo Cars Santa Monica responded

Hi JACOBA2, Thanks for the 5-star review! We appreciate you traveling across town and choosing us for your service.

September 19, 2021

Robert got my car in and out in a third of the time! Great service!!!! More

by jenworld
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2021 -

Volvo Cars Santa Monica responded

Hi jenworld, Thanks for the 5-star review! We appreciate you choosing us for your service.

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