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Volvo Cars Santa Monica - Service Center

Santa Monica, CA

4.9
458 Reviews

458 Reviews of Volvo Cars Santa Monica - Service Center

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May 09, 2024

Glad Robert told me that my warranty was about to expire so I could get diagnostics and issue resolved! More

by TATONBOARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024 -

Volvo Cars Santa Monica responded

We're happy to know that Robert was able to assist you with your warranty and diagnostics at Volvo Cars Santa Monica. Thanks for the positive feedback!

May 08, 2024

My experience with my 20,000 mile service was great. Everyone was friendly and kind. I waited for my vehicle and it was done quicker than I anticipated. More

by mistyanne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024 -

Volvo Cars Santa Monica responded

We're glad to know your 20,000-mile service at Volvo Cars Santa Monica was quick and pleasant. Thanks for sharing your experience with us!

May 07, 2024

Great service staff are very helpful and knowledgeable and they are very friendly, I really enjoyed the talk and conversation with them More

by ICEMAXMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2024 -

Volvo Cars Santa Monica responded

Hi! We're glad to know that you had a great experience with our team at Volvo Cars Santa Monica! It's always wonderful hearing that our staff was helpful and knowledgeable. We look forward to more enjoyable conversations in the future!

May 04, 2024

Everyone was pleasant & nice. I waited, and several people asked if I needed water, or anything. The service only took 1/2 hour! More

by ADUCOMMUN2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Volvo Cars Santa Monica responded

We're glad to know you had a pleasant experience at Volvo Cars Santa Monica! It's our priority to ensure your comfort and satisfaction. Thanks for the positive feedback, we appreciate it!

May 04, 2024

Robert Munoz and his staff were excellent. Kind, smart, and efficient. They cared about me as a customer. In today’s world, service matters - and our cars are our every day concern. Robert and More

by ALEXANDRASTEVENSON.AS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Volvo Cars Santa Monica responded

Thank you for sharing this feedback, Alexandra! We're happy to hear Robert & the team left you with a positive impression and we hope you won't hesitate to reach out if we can be of service again in the future! - Volvo Cars Santa Monica

May 04, 2024

Great service. Appreciate the clear communications and availability to drop off my vehicle to my home More

by JASON.BOWMAN32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Volvo Cars Santa Monica responded

We're glad to know you appreciated our service and clear communication at Volvo Cars Santa Monica. Making your experience convenient is always a priority for us!

May 04, 2024

Robert is awesome to work with. Would recommend to anyone. Thank you very much Robert! More

by TRAVIS.NEWMAN21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Volvo Cars Santa Monica responded

We really appreciate you taking the time to leave Volvo Cars Santa Monica this awesome review, thank you!

May 03, 2024

It was so easy and wonderful to work with the Volvo team on servicing our vehicle. They picked it up at our home, and brought it back clean and all ready to go, completing the maintenance and caring for the More

by Jeremyround
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Volvo Cars Santa Monica responded

Thank you for sharing your experience - we're thrilled to hear that our valet service was convenient for you! Your business is much appreciated by all of us here at Volvo Cars Santa Monica and we look forward to serving you again next time!

May 03, 2024

Great service with the valet option. Was hassle free, easy, and quick. Positively surprised really. Volvo Santa Monica’s customer service has been fantastic (also bought the car there). More

by S0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Volvo Cars Santa Monica responded

We're glad to know that you had a positive experience with our valet service at Volvo Cars Santa Monica! We always aim for hassle-free and efficient customer service. Thanks for choosing us, both for your car purchase and servicing needs!

May 03, 2024

Everyone was very helpful, great customer service. Klaus was excellent! He answered all my questions and explained certain technical processes regarding my using specific features in my car. He also More

by WONDERWOMAN424
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lilly
May 06, 2024 -

Volvo Cars Santa Monica responded

Hi! We're delighted to know that you had a great experience with Klaus and our team at Volvo Cars Santa Monica! We always aim for efficient service appointments. Thanks for your feedback, we appreciate it!

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