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Volvo Cars Santa Monica - Service Center

Santa Monica, CA

4.9
458 Reviews

458 Reviews of Volvo Cars Santa Monica - Service Center

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May 21, 2024

He was communicative and punctual and friendly, he made a routine service an absolute breze! More

by ADEMOFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 22, 2024 -

Volvo Cars Santa Monica responded

Hi, We're delighted to hear about your positive experience! Thank you for your kind words. We're glad we could make your routine service a breeze. If you have any questions or need assistance in the future, feel free to reach out to us.

May 20, 2024

My service advisor, Robert, provides excellent service to me every time. He's very knowledgeable and goes above and beyond to provide excellent customer service. More

by MONTEJHARTMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 21, 2024 -

Volvo Cars Santa Monica responded

Hi, Thank you for your feedback! We're thrilled to hear that Robert consistently provides excellent service and goes above and beyond for you. We'll be sure to pass along your kind words to him. If you need anything else, don't hesitate to reach out.

May 20, 2024

Service was fast and my issues were resolved. The service department quickly got my car back to me. More

by C
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 21, 2024 -

Volvo Cars Santa Monica responded

Hi, Thank you for your feedback! We're glad to hear that our service department resolved your issues quickly and got your car back to you promptly. If you have any further questions or concerns, feel free to reach out.

May 18, 2024

Great service and convenience. Friendly staff. I would recommend to everyone. Thanks for the service More

by RSOLOMON0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2024 -

Volvo Cars Santa Monica responded

Hi, Thank you for your kind words! We're delighted to hear that you had a great experience at Volvo Cars Santa Monica and found our staff friendly and service convenient. Your recommendation means a lot to us. If you ever need anything else, don't hesitate to reach out.

May 17, 2024

The service department handled my issue as quickly as possible and got my car back to me before closing. More

by WGWMARGIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 18, 2024 -

Volvo Cars Santa Monica responded

Hi WGW Margie! We're glad to know our service department at Volvo Cars Santa Monica was able to resolve your problem swiftly and efficiently. Thanks for sharing this positive feedback!

May 16, 2024

I received great service at Volvo Santa Monica from Robert Munoz. Would recommend to others. More

by volvowner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 16, 2024 -

Volvo Cars Santa Monica responded

Hi! Thank you for your feedback! We're thrilled to hear that you received great service from Robert Munoz at Volvo Santa Monica. We appreciate your recommendation, and we're here to assist you or anyone else with their automotive needs. If you have any further questions, feel free to reach out to us.

May 15, 2024

The service was outstanding but I am furious that Volvo knows about the propulsion system issues and has offered no solution. My new car that I purchased specifically because of Volvo’s reputation for safe More

by EMILY.LEHRER
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 16, 2024 -

Volvo Cars Santa Monica responded

Emily, we're glad to know you found our service outstanding. We understand your concerns about the propulsion system and want to assure you that Volvo Cars Santa Monica is committed to addressing these issues for a safer driving experience. Please don't hesitate to reach out if there is anything we can do to help. Thank you!

May 15, 2024

everything was wonderful. service was fast and great. appreciate it and will go back again More

by roxanam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arnold Alsua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 16, 2024 -

Volvo Cars Santa Monica responded

Hi! Thank you for your positive feedback! We're delighted to hear that you had a wonderful experience with us. We appreciate your business and look forward to welcoming you back again in the future.

May 12, 2024

On my last visit for warranty service at Volvo Santa Monica, my service manager, Klaus, was excellent! His seamless communication and understanding of the issue was superb! He lent a clean loaner car an More

by OHSONO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 13, 2024 -

Volvo Cars Santa Monica responded

We're delighted to know that Klaus and our team at Volvo Cars Santa Monica provided you with excellent service! We always aim for seamless communication and a smooth experience. Thanks for your feedback!

May 11, 2024

Robert helped me with a huge favor regarding my vehicle I would definitely be back to this dealership. More

by yurikamisama101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arnold Alsua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 13, 2024 -

Volvo Cars Santa Monica responded

We're so glad to know that Robert was able to assist you with your vehicle needs at Volvo Cars Santa Monica. We look forward to seeing you again in the future!

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