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Volvo Cars Santa Monica - Service Center

Santa Monica, CA

4.9
441 Reviews

441 Reviews of Volvo Cars Santa Monica - Service Center

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November 07, 2024

Helped out in a short time frame and where able to resolve the issue with minimal time or fuss More

by LEORANESSIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2024 -

Volvo Cars Santa Monica responded

This is great to hear! Thank you for coming to Volvo Cars Santa Monica!

November 06, 2024

It was an easy process. I appreciated the quick turn around time. Thank you Very much More

by JOELD900
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arnold Alsua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2024 -

Volvo Cars Santa Monica responded

Thank you, Joel! We’re glad to hear the process was easy and that we could provide a quick turnaround. We appreciate your feedback and look forward to serving you again at Volvo Cars of Santa Monica!

November 05, 2024

I have always had a good experience with the team at Santa Monica Volvo. Klaus did a great job making sure my car was well taken care of and the necessary repairs made at a fair price. Robert was there More

by ASHEPPHIRD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2024 -

Volvo Cars Santa Monica responded

It's wonderful to hear that Klaus and Robert provided you with excellent service at Volvo Cars Santa Monica. We're glad your car was well taken care of, and we appreciate your kind words!

November 05, 2024

Happy I could be fit in same day. Very friendly staff. Didn't have to wait too long More

by Johy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laiza
Nov 05, 2024 -

Volvo Cars Santa Monica responded

Hi, We’re glad we could fit you in the same day! Thank you for recognizing our friendly team at Volvo Cars of Santa Monica.

November 04, 2024

My experience was excellent to start to finish. The person that made it perfect was Robert Munoz. In a time when many places do not care about customer service, Robert makes Volvo SM the place to c More

by HKITROSSER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2024 -

Volvo Cars Santa Monica responded

Hi H Kitrosser! We're delighted to hear that Robert made your experience at Volvo Cars Santa Monica exceptional from start to finish. Our team is committed to providing top-notch service, and it's great knowing we hit the mark for you! Thank you for choosing us!

November 04, 2024

Everything on time and as promised. thank you very much. Why do you need 15 words as a minimum? More

by RIGGSR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2024 -

Volvo Cars Santa Monica responded

Hi Riggsr! Thank you for leaving us this amazing review at Volvo Cars Santa Monica. We appreciate it!

November 02, 2024

The service was great and the staff were very friendly and helpful. Great experience overall! More

by CWZSTEFC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laiza Guino
Nov 03, 2024 -

Volvo Cars Santa Monica responded

Hi, Thank you for your kind words! We're thrilled to hear that you had a great experience with our friendly and helpful staff at Volvo Cars of Santa Monica. We look forward to serving you again soon!

November 02, 2024

Klaus and his team in Santa Monica are beyond helpful, knowledgeable and professional. Excellent service! The difference between this great Volvo location and the Culver City one is immense. No comparison More

by DRRONI1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arnold Alsua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2024 -

Volvo Cars Santa Monica responded

Thank you for your wonderful feedback! We're glad to hear that Klaus and the team at Volvo Cars of Santa Monica provided you with knowledgeable and professional service. We appreciate your support and look forward to assisting you again in the future!

November 02, 2024

Robert has been there for many years and is professional and cares about his clients. More

by LAURIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2024 -

Volvo Cars Santa Monica responded

Thank you for your feedback, Laurie! We're glad to hear that Robert has consistently provided you with professional and caring service at Volvo Cars of Santa Monica. We appreciate your support!

November 01, 2024

The service at this dealership is great. From drop off to pick up they maintain contact with you the entire time of the process. Nothing gets done unless it’s authorized by signature. they s More

by GNE333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laiza
Nov 03, 2024 -

Volvo Cars Santa Monica responded

Hi, Thank you for sharing your positive experience! We're glad to hear that our team, especially Laiza, provided you with great service and kept you informed throughout the process. We appreciate your feedback on our thorough repair details and the complimentary car wash. We look forward to welcoming you back to Volvo Cars of Santa Monica for your future service needs!

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