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Volvo Cars Santa Monica - Service Center
Santa Monica, CA
676 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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676 Reviews of Volvo Cars Santa Monica - Service Center
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June 20, 2025
Easy and convenient. Volvo valet service was great. Saved me a lot of time. Communication was excellent. Volvo valet service was great. Saved me a lot of time. Communication was excellent. More
by SHANNON54
Verified Customer
June 19, 2025
Excellent service from Volvo of Santa Monica. I would definitely recommend them to others when it comes to servicing their car. I would definitely recommend them to others when it comes to servicing their car. More
by CHELSEAELLENPLATT
Employees Worked With
June 18, 2025
They took care of me and my car nicely. My only issue was the ride back home with the Uber just FYI the car was so dirty so as the driver that I had to ask to have him role my window and I My only issue was the ride back home with the Uber just FYI the car was so dirty so as the driver that I had to ask to have him role my window and I could see sign of discussing dirt on the door next to me as though someone didn’t have tissue to blow their nose and used the door as a tissue it was terrible got so sick looking at it and being there. Not sure if you need to let Uber know this?! Otherwise everything else went well More
by SUZI2515
June 18, 2025
I recently brought my car in for maintenance and I couldn’t be more impressed with the service I received. Laiza and her team were absolutely amazing from start to finish. They were professional, frie couldn’t be more impressed with the service I received. Laiza and her team were absolutely amazing from start to finish. They were professional, friendly, and went above and beyond to make sure everything was taken care of. They kept me updated throughout the process and made the whole experience smooth and stress-free. It’s clear they truly care about their customers. Huge thank you to Laiza and the team. More
by RALPH.SAND04
Employees Worked With
Laiza
June 18, 2025
The repair on our car was done quickly and we appreciate the pick up and drop off service. the pick up and drop off service. More
by V.KELMELIS53
Employees Worked With
June 18, 2025
I would like to extend my heartfelt thanks to Klaus and his team at Volvo Cars Santa Monica. Last Tuesday evening, my car suddenly displayed a “Propulsion System Service Required” warning and went into his team at Volvo Cars Santa Monica. Last Tuesday evening, my car suddenly displayed a “Propulsion System Service Required” warning and went into limited-speed mode. I had no choice but to call for a tow. The next day, I brought it to Klaus’s service team, and they carefully maintained the vehicle and performed a software update to resolve the issue. I deeply appreciate Klaus and the Volvo Santa Monica Service team—they remain as trustworthy and dependable as ever. However, I must express my disappointment with Volvo’s vehicle quality, which has fallen far below my expectations. Last year, the air conditioning system failed to operate properly, and this year the propulsion system malfunctioned. I am starting to seriously doubt whether purchasing a Volvo was the right decision for me. More
by Ao Yuan
Employees Worked With
June 16, 2025
Klaus was extremely helpful in getting my car updated after a recall, very friendly and knowledgeable! after a recall, very friendly and knowledgeable! More
by TESS0
Employees Worked With
June 14, 2025
They did a fantastic job and the service went smoothly! Communication was seamless and timely! Communication was seamless and timely! More
by MATTBGARCIA
Employees Worked With
June 13, 2025
Robert stepped in when I was receiving bad service and went above and beyond to make sure I was happy went above and beyond to make sure I was happy More
by MCHRISTENHOLZ
Employees Worked With
June 13, 2025
Professional and knowledgeable team - great communication, and really appreciate the seamless valet service. Highly recommend this dealership. communication, and really appreciate the seamless valet service. Highly recommend this dealership. More
by ED63
