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Volvo Cars Santa Monica - Service Center

Santa Monica, CA

4.9
529 Reviews

529 Reviews of Volvo Cars Santa Monica - Service Center

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October 10, 2024

Great experience I got a ride to and from the dealership. Got a report on the car and was finishing a timely manner. More

by TMRN247
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arnold Alsua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2024 -

Volvo Cars Santa Monica responded

We're delighted to hear you had a great experience with Volvo Cars Santa Monica! It's wonderful that our team provided timely service and convenient transportation. Thank you for sharing your feedback!

October 10, 2024

Quick drop off, smooth ride service from and back to Volvo, clear communication from service attendant More

by GOKSU.UGUR9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2024 -

Volvo Cars Santa Monica responded

Thank you for sharing your experience with us! We're glad to hear that the drop-off and ride service were smooth, and our team at Volvo Cars Santa Monica provided clear communication. We appreciate your feedback!

October 10, 2024

Excellent service: fast, friendly, competent. Klaus is excellent service rep. Thanks and will be coming back for service and/or sales More

by TF0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2024 -

Volvo Cars Santa Monica responded

We're delighted to hear that Klaus and the team at Volvo Cars Santa Monica provided you with excellent service! We look forward to welcoming you back for future service or sales needs. Thanks for choosing us!

October 09, 2024

The car was ready when scheduled. Good experience overall, and it included washing the car. More

by SUSANLCLAMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2024 -

Volvo Cars Santa Monica responded

Thank you for your feedback, Susan! We're pleased to hear that your car was ready on schedule and that you had a good overall experience at Volvo Cars of Santa Monica. We appreciate your support and look forward to serving you again!

October 08, 2024

I would never go to anyone else. Robert is the best and makes us feel like family while getting our cars to be the best they can be. More

by EDITBOY100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2024 -

Volvo Cars Santa Monica responded

Thank you for being a part of the Volvo Cars Santa Monica family! We're happy to hear Robert always takes such wonderful care of you and we appreciate your continued trust in our team. See you next time!

October 08, 2024

Fast work and awesome job check everything and it’s working great always the place to go for repairs. And Robert is top notch service advisor More

by Eli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2024 -

Volvo Cars Santa Monica responded

Thank you, Eli! We're thrilled to hear you had a great experience with our team. We appreciate your kind words about Robert and look forward to serving you again for any future repairs!

October 07, 2024

they do a fantastic job at scheduling, arranging for transportation and with customer relations always More

by GEORGEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arnold Alsua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Volvo Cars Santa Monica responded

Thank you for sharing your experience! We're delighted to hear that our team at Volvo Cars Santa Monica consistently meets your expectations with scheduling and customer relations. We appreciate the support!

October 07, 2024

Klaus is always very helpful. Thank you for always communicating well and updating me on the progress of servicing my car. More

by NSEGIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2024 -

Volvo Cars Santa Monica responded

Thank you for your feedback! We're thrilled to hear that Klaus consistently provides helpful service and keeps you updated. We appreciate your trust in us at Volvo Cars of Santa Monica!

October 06, 2024

Always great service with Robert. The prompt, attentive, and expert service is a big reason I keep coming back to Volvo. More

by PAUL.ATTANASIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2024 -

Volvo Cars Santa Monica responded

Thank you for your kind words, Paul! We're thrilled to hear that Robert's attentive and expert service keeps you coming back to Volvo. We look forward to continuing to provide the excellent service you’ve come to expect!

October 06, 2024

Easy quick appointment. Service was good. Communication was prompt and notifications by text were fast. More

by MAYA.MAGENNIS
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2024 -

Volvo Cars Santa Monica responded

Thank you for your feedback, Maya! We're glad to hear that your appointment was easy and quick, and that the service and communication met your expectations. If you need anything else, don’t hesitate to reach out!

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