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Volvo Cars Santa Monica - Service Center

Santa Monica, CA

4.9
529 Reviews

529 Reviews of Volvo Cars Santa Monica - Service Center

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October 16, 2024

They took great care of me right away. Fixed all my car issues and got me a loner car while they were working on my car. Klous and his team were great at communication and very kind and re More

by JDEVARTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arnold Alsua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2024 -

Volvo Cars Santa Monica responded

Hi, Thank you for sharing your experience! We're delighted to hear that Klous and the team at Volvo Cars of Santa Monica provided excellent care and communication while fixing your car. We're glad the loaner vehicle made things easier, and it's wonderful to know this was one of your best service experiences.

October 16, 2024

They performed the requested repair on schedule. The Service Adviser was very helpful and organized the requested repair. More

by SMELNICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laiza Guino
Oct 17, 2024 -

Volvo Cars Santa Monica responded

We're delighted to hear that our team at Volvo Cars Santa Monica met your expectations with timely service and helpful assistance. Thank you for sharing your experience!

October 16, 2024

Hello I brought my Volvo C40 to Robert regarding the air play and some other electrical issues . Robert was very helpful and answered all my questions . Robert arranged ubering me home in a timely ma More

by temma
Recommend Dealer
Yes
Employees Worked With
Francisco Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2024 -

Volvo Cars Santa Monica responded

Thank you for sharing your experience with us at Volvo Cars Santa Monica! We're glad to hear that Robert and Francisco provided helpful service and made sure you felt supported. We look forward to assisting you further when you're ready to return.

October 13, 2024

Robert was great. He answered all of our questions and provided excellent and timely service. More

by MARCHENRYBAER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

Volvo Cars Santa Monica responded

Hi, Thank you for your feedback! We're glad to hear that Robert provided excellent and timely service, answering all your questions. We appreciate your support and look forward to serving you again at Volvo Cars of Santa Monica!

October 13, 2024

Overall everything was amazing the staff was amazing. But the price of the service to much for me. More

by DELMYH1991
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

Volvo Cars Santa Monica responded

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

October 13, 2024

I had a great service during a recent Volvo visit! Quick turnaround, and excellent attention to detail More

by RBGEBREMICHAEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

Volvo Cars Santa Monica responded

Hi, Thank you for your feedback! We're thrilled to hear you had a great service experience at Volvo Cars of Santa Monica. Our team strives for quick turnaround and excellent attention to detail. We look forward to seeing you again!

October 12, 2024

Quick follow up after my issue was diagnosed. Options were explained well and when I decided not to proceed with a repair my car was was and ready for me very quickly. Communication was great. More

by CYNTHIA.BERKSHIRE
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Volvo Cars Santa Monica responded

Thank you for sharing your experience with us at Volvo Cars Santa Monica! We're glad to hear that our team provided clear communication and efficient service. If there's anything else we can assist you with, feel free to reach out!

October 12, 2024

Service was on time. All explained to me. Service writer Klaus was very informative and courteous. Manager Arnold Alsua always makes sure quality and timely service is More

by JESMILES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arnold Alsua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Volvo Cars Santa Monica responded

Thank you for highlighting the excellent service from Klaus and Arnold at Volvo Cars Santa Monica. We're glad to hear everything was timely and well-explained!

October 11, 2024

Klaus was fantastic and reliable in serving my car. He was able to navigate with the rest of the team to ensure service was done timely. More

by JFMATHEWS88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Volvo Cars Santa Monica responded

Thank you for sharing your experience! We're delighted to hear that Klaus and the team at Volvo Cars Santa Monica provided timely and reliable service. We appreciate your support!

October 11, 2024

Robert was hospitable, helpful, warm and very knowledgeable providing excellent service I needed without extra unnecessary add ons. More

by SAVONN.T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arnold Alsua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Volvo Cars Santa Monica responded

We're delighted to hear that Robert provided you with such excellent service at Volvo Cars Santa Monica. Thank you for sharing your experience!

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