Volvo Cars Santa Monica - Service Center

Always a great experience at SM Volvo. They have THE best communication and customer service! They have THE best communication and customer service! More

Laiza was quick and very professional from the second I dropped off my car through the second I picked it up. She kept me well informed as to the status and tended to my questions and concerns very prompt dropped off my car through the second I picked it up. She kept me well informed as to the status and tended to my questions and concerns very promptly. Laiza knew that I was going to be traveling a long distance so she took care to make sure my car engine light was addressed, and also that my car was fit for a road trip. I really appreciated her professionalism the service! More

Works hard to please the customer. When I insisted on seeing and talking to my mechanic, Robert made it happen. When I insisted on seeing and talking to my mechanic, Robert made it happen. More

Thank you for always providing great service and communication. Very convenient getting my car serviced at this location. communication. Very convenient getting my car serviced at this location. More

Their response time was great. They were attentive to detail They were helpful, kind, Efficient. Car was clean upon pick up. They were attentive to detail They were helpful, kind, Efficient. Car was clean upon pick up. More

Quick to answer phone and advise, fast service, managed expectations, kind and courteous staff, made the process painless and enjoyable expectations, kind and courteous staff, made the process painless and enjoyable More

Klaus and Robert are the best! Honest, responsive, and easy to deal with. I really grateful not to be upsold (p.s. I thought I needed one, maybe two batteries. Turns out it was ju Honest, responsive, and easy to deal with. I really grateful not to be upsold (p.s. I thought I needed one, maybe two batteries. Turns out it was just a battery for the key fob). More

Good communication and service. T h a n k s. Will be b a c k T h a n k s. Will be b a c k More

Klaus went above and beyond to make my life easy here. Finished things faster than expected, was incredibly pleasant, and extremely responsive. Finished things faster than expected, was incredibly pleasant, and extremely responsive. More

I had a great experience, robert was friendly and responsive and car was finished in a timely manner. thanks responsive and car was finished in a timely manner. thanks More