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Volvo Cars Santa Monica - Service Center

Santa Monica, CA

4.9
444 Reviews

444 Reviews of Volvo Cars Santa Monica - Service Center

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September 04, 2024

Klaus was great. Got me in and out and took care of an issue as well. More

by ALEXANDERCUTLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2024 -

Volvo Cars Santa Monica responded

Thank you, Alexander! We're glad to hear Klaus provided great service and took care of your issue efficiently. We appreciate your feedback and look forward to helping you again in the future!

September 04, 2024

These guys have handled all my issues well, and I wouldn’t go to another dealer. More

by REMEMBERTHIS003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2024 -

Volvo Cars Santa Monica responded

Hi, Thank you for your feedback! We’re glad to hear that Volvo Cars of Santa Monica has handled all your issues well and that you trust us as your dealer. We look forward to continuing to serve you!

September 03, 2024

Robert in the service department is consistently the best. I called him with an issue and my car was towed, fixed, and ready for pickup within 24 hrs. More

by MADISONKUHNE
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2024 -

Volvo Cars Santa Monica responded

Thank you, Madison! We’re delighted to hear that Robert in our service department provided such prompt and excellent service. We appreciate your feedback and are glad your car was quickly taken care of!

September 02, 2024

The car was taken care of with the utmost professionalism. I am very happy with their service and with the communication from Robert! More

by viimmm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Volvo Cars Santa Monica responded

Hi! Thank you for sharing your positive experience! We're delighted to hear that Robert and the Volvo Cars Santa Monica team provided excellent service. Enjoy your ride!

September 01, 2024

I managed to make an next day appointment for a long weekend. The service department was very professional and effective More

by BL.BESSYLIAO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2024 -

Volvo Cars Santa Monica responded

Hi, Thank you for your feedback! We're glad we could accommodate your appointment on short notice and provide professional service.

September 01, 2024

I appreciate Robert and the staff at Volvo Santa Monica. They are always accommodating when I have questions or concerns about my car. Thank you. More

by Sabrinabstyles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2024 -

Volvo Cars Santa Monica responded

Thank you, Sabrina! We're glad to hear that Robert and the team have been accommodating. We appreciate your kind words!

September 01, 2024

Easy to make an appointment online. Robert with very responsive with estimates through texts and calls. Sent an Alto to pick me back up. Work completed in a timely manner. More

by KATEBARRY01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2024 -

Volvo Cars Santa Monica responded

Thank you, Kate! We're glad to hear that scheduling online was easy and that Robert was responsive throughout the process. We're pleased that everything was completed on time.

August 29, 2024

Robert, Johnny and Jonathon assisted me and I have to say this dealership has the nicest employees ever! I would never go to another dealership.I feel they go out of their way to make me happy. More

by JILLDBLAKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnny in Service is amazing. Johnathon was able to help me with my phone charge pad ,he is wonderful
Aug 29, 2024 -

Volvo Cars Santa Monica responded

Thank you, Jill! We're delighted to hear that Robert, Johnny, and Jonathon provided such a great experience. We appreciate your loyalty and look forward to continuing to make you happy!

August 29, 2024

Robert is always professional and friendly. He is great about keeping me updated and informed! More

by VARINAWHITENER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2024 -

Volvo Cars Santa Monica responded

Thank you for the wonderful feedback! We're glad to hear that Robert's professionalism and communication make your experience enjoyable. We appreciate your support and look forward to serving you again!

August 29, 2024

Excellent service. Thoughtful and responsive for everything required to keep the car well maintained and gives me confidence that they’re looking out for me! More

by PRASHANT.MEHROTRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2024 -

Volvo Cars Santa Monica responded

Thank you for your kind words, Prashant! We're thrilled to hear that our service team is keeping your car in top shape and giving you peace of mind. We appreciate your confidence in us and look forward to continuing to serve you!

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