Volvo Cars Santa Monica - Service Center

very helpful crew and car is turned around in far better shape. communication was great, knowledgeable about all repair aspects and minimized my time spent dealing with it all. def. recommend this dealers shape. communication was great, knowledgeable about all repair aspects and minimized my time spent dealing with it all. def. recommend this dealership for repairs. More

This is the second service in a row that I have come out with more significant problems than coming in with, which is very concerning for me and very convenient for them. The first time I brought my car in with more significant problems than coming in with, which is very concerning for me and very convenient for them. The first time I brought my car in, as soon as I picked the car up, every sensor was going off as if something was about to hit my car… non stop, constantly, which is incredibly annoying and woke my baby up multiple times. I called and Robert immediately took responsibility saying a sensor was probably pushed in during their complimentary car wash. He told me some things to try at home, none worked. He told me to bring it in, and “looked” at it while in PARK, and when it didn’t do it he sent us on our way, even when I have multiple videos showing it doing it. I contacted him again as it wont stop and he said I would need to pay to just have it looked at and then paid to be fixed (when he already took responsibility). I can’t afford that so I’ve been dealing with it ever since. Second service, brought it in, came out with lights on. “Power steering temporarily disabled” and “auto start/stop needs servicing”. Both immediately after picking up the car. I messaged them about it and was completely ignored. So take a lesson from my mistakes and don’t bring your car here for service unless you want them to purposely mess up your car so you have to pay more money to them. More

Volvo Cars Santa Monica and Robert Munoz provided wonderful and trustworthy service and recommend this service to other Volvo users. wonderful and trustworthy service and recommend this service to other Volvo users. More

Very good customer service, always in touch about the car Thank you to Robert and David Thank you to Robert and David More

Robert is the best- friendly, on time, gets it done. The entire team is great. The entire team is great. More

Absolutely perfect. Great team. wonderful customer service.They kept in touch as to when the car would be ready. Great team. wonderful customer service.They kept in touch as to when the car would be ready. More

Wonderful customer service from Robert and all of the work on my car was prompt work on my car was prompt More

klaus is responsive and on it. He was able to get me a catalytic free of charge! He was able to get me a catalytic free of charge! More

Robert is awesome took great care of myself and my vehicle. Nice guy thinks of you first. Thank you Robert great job. vehicle. Nice guy thinks of you first. Thank you Robert great job. More

This is a great team! Good customer service. Always helpful. Glad the dealership is close by Good customer service. Always helpful. Glad the dealership is close by More