Back

Volvo Cars Santa Monica - Service Center

Santa Monica, CA

4.9
552 Reviews

552 Reviews of Volvo Cars Santa Monica - Service Center

Sort by
February 22, 2025

Very helpful, friendly. Couldn’t find the problem I took it in for so hopefully it was just a glitch that won’t come back. More

by JESSICA@HANCOCKMUSIC.COM
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liza (?)-Service
February 22, 2025

Always a pleasure to have my Volvo serviced here. Staff are great. Service is quick and turnaround time is ideal. More

by DONWISE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 21, 2025

Service team was attentive and addressed all issues. It was really easy to get the appointment that I wanted. More

by JANEMODOONO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2025 -

Volvo Cars Santa Monica responded

We're delighted to hear that our service team at Volvo Cars Santa Monica was attentive and made scheduling easy for you. Thanks for sharing your experience! Safe travels!

February 21, 2025

Friendly and helpful in resolving problem. quick turnaround and appreciated the loaner for overnight since car was not ready same day More

by CSPAGNOLI
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2025 -

Volvo Cars Santa Monica responded

We're delighted to hear that our team at Volvo Cars Santa Monica was able to assist you efficiently and provide a loaner vehicle for your convenience. Thank you for sharing your experience! Safe travels!

February 21, 2025

My service experience was great - Robert and the whole Volvo Santa Monica service team made the process efficient and easy! Highly recommend! More

by SOPHIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 21, 2025

I arrived at my appointment on time and was immediately taken in. I was shown to the waiting area and offered complimentary tea and coffee while I waited for my vehicle. I was in and out within the hour. I More

by ELISEJJONES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arnold Alsua
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 20, 2025

Robert reached out to me when I was passed due for service. With PCH closed, I have put off coming in. He offered to pick up the car and leave me a loaner which of course I jumped on! He made every More

by jenworld
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2025 -

Volvo Cars Santa Monica responded

We're delighted to hear that Robert made your service experience seamless at Volvo Cars Santa Monica! It's great to know he could assist with the pickup and loaner arrangement. Thank you for sharing this positive feedback, and we're here whenever you need us!

February 20, 2025

Santa Monica Volvo always keeps me informed and updated regarding my vehicle and their business. More

by LNX2SLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omar Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Paiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russ Kabrins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryant Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don’t want to say the wrong name but the greeter (pretty, petite,cheerful) lady is outstanding
Feb 21, 2025 -

Volvo Cars Santa Monica responded

Thank you for trusting the Volvo Cars Santa Monica team with the care of your vehicle! We're grateful for your support and look forward to seeing you next time!

February 19, 2025

First service and it could not have been smoother thanks to Robert M.! Love my Volvo! More

by ROBYNOFLAW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2025 -

Volvo Cars Santa Monica responded

This review means more to us than you know, Robyn! Thank you for choosing Volvo Cars Santa Monica!

February 18, 2025

Volvo of Santa Monica offers exceptional customer service they fit you in, on time and with care More

by emilybdebevoise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2025 -

Volvo Cars Santa Monica responded

This is great to hear, Emily! Thank you so much for choosing Volvo Cars Santa Monica!

1
...