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Volvo Cars Santa Monica - Service Center

Santa Monica, CA

4.9
441 Reviews

441 Reviews of Volvo Cars Santa Monica - Service Center

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November 13, 2024

Robert is so helpful and friendly, and he went out of his way to ensure a seamless experience for me. I've been using Volvo service for 7+ years and it keeps getting better. Robert kept in close communicatio More

by KNIELSON0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 13, 2024

Everything was done in a courteous and helpful and timely manner, making it an easy experience for us! More

by BARBIEDRAPER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 13, 2024

Santa Monica Volvo has always been a pleasure to work with. From the buying experience to their service. More

by THEKAVOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 11, 2024

Service was quick and easy. The waiting area is pretty small but there’s a small coffee shop down the street. More

by Rob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laiza
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Nov 11, 2024 -

Volvo Cars Santa Monica responded

Thank you for sharing your experience, Rob! We're glad to hear the service was quick and easy. We appreciate your feedback about the waiting area and will keep it in mind. We look forward to serving you again soon!

November 10, 2024

Easy experience. Fast, car picked up and dropped off, adding more words to hit minimum More

by munterhalter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arnold Alsua
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2024 -

Volvo Cars Santa Monica responded

Thank you for the awesome review! We look forward to seeing you again! - Volvo Cars Santa Monica

November 09, 2024

Great service with easy drop off and loaner pick up. Waiting for more details on my repair which Robert is trying to help me with. More

by TWILKINS74
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2024 -

Volvo Cars Santa Monica responded

We're glad to hear you had a smooth experience with our service at Volvo Cars Santa Monica. Robert and the team are here to assist, so feel free to reach out if you need any more information on your repair!

November 08, 2024

Robert was very helpful, informative and friendly. I had a time contraint and he was great about getting my car ready on time. More

by Mary DRYDEN.HELGOE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2024 -

Volvo Cars Santa Monica responded

Thank you, Mary! We’re so glad to hear Robert was helpful, informative, and friendly, and that he was able to get your car ready on time. We appreciate your feedback and look forward to assisting you again!

November 08, 2024

good experience. thank you. not sure why key replacement is so expensive but that's not the dealerships fault. More

by DANIELLE.STOKDYK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 11, 2024 -

Volvo Cars Santa Monica responded

We're glad to hear you had a satisfactory experience here at Volvo Cars Santa Monica! Thank you for choosing us and please don't hesitate to reach out if we can be of service again in the future!

November 08, 2024

Laiza was absolutely wonderful as a service manager. She took care of my every need thank you so much. More

by DAVIDEWISHSR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liza
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Nov 11, 2024 -

Volvo Cars Santa Monica responded

We're delighted to hear that Laiza provided you with exceptional service at Volvo Cars Santa Monica. Thank you for sharing your experience!

November 08, 2024

Great Service! This was my first time using the valet option and it was extremely helpful! Will definitely be coming back. More

by Thomascm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 11, 2024 -

Volvo Cars Santa Monica responded

We're delighted to hear that the valet option made your experience at Volvo Cars Santa Monica so convenient! Thank you for choosing us, and we look forward to welcoming you back in the future.

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