Volvo Cars Santa Monica - Service Center
Santa Monica, CA
486 Reviews of Volvo Cars Santa Monica - Service Center
Robert and the SM Volvo Service team are truly great service providers. They have amazing customer service, they're very responsive and always happy to help. Last time I came in, I told them I would onl service providers. They have amazing customer service, they're very responsive and always happy to help. Last time I came in, I told them I would only buy Volvo from now on just so I could keep coming to SM for their service. No joke. More
Volvo SM is responsive to the client’s every need. I’ve leased from them, then bought out my lease, then got extended warranty for it and when someone totaled my little beautiful Volvo, I got refunded I’ve leased from them, then bought out my lease, then got extended warranty for it and when someone totaled my little beautiful Volvo, I got refunded on the time left on my warranty, all at Santa Monica Volvo. Their service is so great that I bought another Volvo certified after market with 20k miles and immediately took it to Volvo SM so Robert Munoz my super capable, dedicated and jovial service advisor can now be my second Volvo’s God father : ))) Volvo Santa Monica is the best - ever. More
Thrilled with the service. Pick up and drop off is a life saver. So grateful for dealership working with their customers. Pick up and drop off is a life saver. So grateful for dealership working with their customers. More
They got me in and out quickly. They communicated by text, which is easier for me during the work day than phone calls. Car was clean and ready for me when I got there. They communicated by text, which is easier for me during the work day than phone calls. Car was clean and ready for me when I got there. More
Robert & the service team are always helpful and friendly. My vehicle needed a repair and they worked to get it resolved quickly. friendly. My vehicle needed a repair and they worked to get it resolved quickly. More
Always a pleasure working with Volvo Santa Monica. Good communication and professional. Prompt service. Thank you! Good communication and professional. Prompt service. Thank you! More
Great communication and I really appreciated the loaner car, and bringing my car to me when it was ready. car, and bringing my car to me when it was ready. More
They did a great job. Quick helpful and friendly and even provided a loaner. Would recommend Quick helpful and friendly and even provided a loaner. Would recommend More
I really appreciated Robert’s kindness in helping me out! As a first time car owner, I know almost nothing about car maintenance and Robert went above and beyond to help. He expedited my service time, and al As a first time car owner, I know almost nothing about car maintenance and Robert went above and beyond to help. He expedited my service time, and also helped me fixed an issue with the privacy cover in my trunk that broke by itself. I look forward to working with Robert again! More
Klaus gave me the best customer service ever! I was met with a warm and welcoming smile, given clear options about the type of service to be provided and as a bonus he researched my file and foun I was met with a warm and welcoming smile, given clear options about the type of service to be provided and as a bonus he researched my file and found my wheel protection coverage and created a claim form there repair. By far more than I expected. My previous service at another dealership was terrible and they acted as if they never heard of the coverage when I needed a tire replaced. Santa Monica gave me their best and I will be utilizing them from here on out. Thank you! More