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Volvo Cars Santa Monica - Service Center
Santa Monica, CA
550 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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550 Reviews of Volvo Cars Santa Monica - Service Center
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February 21, 2025
Service team was attentive and addressed all issues. It was really easy to get the appointment that I wanted. It was really easy to get the appointment that I wanted. More
by JANEMODOONO
Verified CustomerEmployees Worked With
February 21, 2025
Friendly and helpful in resolving problem. quick turnaround and appreciated the loaner for overnight since car was not ready same day quick turnaround and appreciated the loaner for overnight since car was not ready same day More
by CSPAGNOLI
Employees Worked With
February 21, 2025
My service experience was great - Robert and the whole Volvo Santa Monica service team made the process efficient and easy! Highly recommend! Volvo Santa Monica service team made the process efficient and easy! Highly recommend! More
by SOPHIE
Employees Worked With
February 21, 2025
I arrived at my appointment on time and was immediately taken in. I was shown to the waiting area and offered complimentary tea and coffee while I waited for my vehicle. I was in and out within the hour. I taken in. I was shown to the waiting area and offered complimentary tea and coffee while I waited for my vehicle. I was in and out within the hour. Information about my car was explained, including the costs and follow-up procedures. Overall, it was a great customer service experience. More
by ELISEJJONES
February 20, 2025
Robert reached out to me when I was passed due for service. With PCH closed, I have put off coming in. He offered to pick up the car and leave me a loaner which of course I jumped on! He made every service. With PCH closed, I have put off coming in. He offered to pick up the car and leave me a loaner which of course I jumped on! He made everything so seamless and amazing! I am grateful! More
by jenworld
Employees Worked With
February 20, 2025
Santa Monica Volvo always keeps me informed and updated regarding my vehicle and their business. regarding my vehicle and their business. More
by LNX2SLA
Employees Worked With
Other Employees :
I don’t want to say the wrong name but the greeter (pretty, petite,cheerful) lady is outstanding
February 19, 2025
First service and it could not have been smoother thanks to Robert M.! Love my Volvo! to Robert M.! Love my Volvo! More
by ROBYNOFLAW
Employees Worked With
February 18, 2025
Volvo of Santa Monica offers exceptional customer service they fit you in, on time and with care they fit you in, on time and with care More
by emilybdebevoise
February 16, 2025
Robert was the most helpful and compassionate of people to work with - i am forever loyal to the Volvo brand because of him. U are so lucky to have an ambassador such as him- he makes ur brand shine!! to work with - i am forever loyal to the Volvo brand because of him. U are so lucky to have an ambassador such as him- he makes ur brand shine!! More
by TRAWITT
Employees Worked With
Other Employees :
The lovely woman who greets u when u drive into service.
February 14, 2025
I always have a good experience at this Volvo service center. And, Robert was great and very helpful. center. And, Robert was great and very helpful. More
by GILESBETH
Employees Worked With
