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Volvo Cars Santa Monica - Service Center

Santa Monica, CA

4.9
633 Reviews

633 Reviews of Volvo Cars Santa Monica - Service Center

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May 12, 2025

I've been to your location for service many times and most times I've dealt with Klaus. He is always a pleasure to work with and this most recent time was no different - welcoming and very efficient. I l More

by TEK1231
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2025

I took my car in for standard maintenance. Robert was great. He was well informed and knew exactly what work was required. He had my car ready after a few hours and applied a discount coupon I More

by DBIBAWI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

Volvo Cars Santa Monica responded

Hello, thank you for the great review! I’m so glad to hear that Robert provided you with excellent service and kept you well-informed throughout your visit. It’s great that your car passed the tire and brake inspections, and we’re happy to have been able to apply your discount coupon. We look forward to assisting you again in the future!

May 10, 2025

A great change in service from the past experiences several years ago - this time friendly, fast, and very efficient More

by YERXA
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

Volvo Cars Santa Monica responded

Hello, thank you for sharing your feedback! We're so glad to hear that your recent experience was a positive one. It’s great to know that our service has made such a great improvement, and we’re thrilled that everything was fast, friendly, and efficient. We look forward to continuing to provide excellent service moving forward!

May 08, 2025

Friendly and professional service. I appreciate the quick diagnosis, notification, and service of the vehicle. More

by Johnny Kidd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David (Technician); Johnny (Scheduled Service)
May 08, 2025 -

Volvo Cars Santa Monica responded

Thank you, Johnny! We’re glad you experienced friendly and professional service, and we appreciate your recognition of our quick diagnosis and communication. We look forward to assisting you again at Volvo Cars of Santa Monica!

May 08, 2025

The folks at Volvo Santa Monica are Always helpful and friendly and quickly turned around my car, and provided me with a loaner, More

by BRANCH1235
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arnold Alsua
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2025 -

Volvo Cars Santa Monica responded

Thank you for the great feedback! We're thrilled to hear that our team at Volvo Cars of Santa Monica provided you with helpful and friendly service. We look forward to assisting you again in the future!

May 07, 2025

Great service, reliable and prompt. Great communication too. They make it very easy to get service More

by JSCURRIER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arnold Alsua
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2025 -

Volvo Cars Santa Monica responded

Hi Scurrier, we're delighted to hear that you found our service at Volvo Cars Santa Monica reliable and easy! Thank you for the positive feedback! Safe travels!

May 07, 2025

Robert is always very helpful, kind and considerate, he helps ease the underlying anxiety which can be a thing when customers visit car dealerships. Have had satisfactory visits when bringing car in for se More

by SAVONN.T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arnold Alsua
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2025 -

Volvo Cars Santa Monica responded

Hi Savonn, we're delighted to hear that Robert has been so helpful and considerate during your visits to Volvo Cars Santa Monica. It's great knowing he helps make the experience more comfortable for you! Thanks for sharing this feedback with us! Safe travels!

May 07, 2025

I had a great experience. Robert was very helpful and my car was not there too long so I had it back to get to work. Volvo is great. More

by ANNACITRIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2025 -

Volvo Cars Santa Monica responded

Hi Anna, we're delighted to hear that Robert provided you with a great experience at Volvo Cars Santa Monica. It's wonderful that your car was serviced promptly so you could get back on the road quickly. Thanks for choosing us! Safe travels!

May 06, 2025

Loved my experience with Volvo! It couldn't have been easier- they were prompt and efficient picking up my vehicle, and they were able to drop my keys off in my mailbox as I was gon More

by ASSISTANTkp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arnold Alsua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laiza
May 07, 2025 -

Volvo Cars Santa Monica responded

Hi! We're so glad to hear you had a great experience with us at Volvo Cars of Santa Monica! We’re happy that our pickup and delivery service made your experience even more convenient. Thank you for your kind words, and we look forward to assisting you again in the future!

May 03, 2025

Professional and friendly, honest responses to queries and always willing to help. Great valet services. More

by YASHKANJI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2025 -

Volvo Cars Santa Monica responded

Thank you for sharing your experience! We're happy to hear you received friendly, honest support and found our valet services helpful. We look forward to assisting you again.

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