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Volvo Cars Santa Monica
Santa Monica, CA
723 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 5:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 723 reviews
April 03, 2011
Fernando took care of my new lease without any delays and explained everything and had me on my way fully informed and excited about my new Volvo. I felt like I had all the options I would need and was not explained everything and had me on my way fully informed and excited about my new Volvo. I felt like I had all the options I would need and was not sold anything I wouldn't actually want to have. Price, length of time in the showroom, quality of the car, all great for me. Richard Hall More
by Richard David Hall
Employees Worked With
Fernando Favela, Fernando Favela
March 12, 2011
I have a 2004 XC90 and I have had really great experiences with this particular dealership. The service I received on my most recent visit was even more memorable. I have three small kids and Carl experiences with this particular dealership. The service I received on my most recent visit was even more memorable. I have three small kids and Carlos the service advisor was very helpful . He not only was able to provide our family with a loaner car with basically , no stress or hassle he even helped me transfer the car seats. I was also contacted by Rick Cotwright the service director re: the job ,he explained everything throughly in terms I could understand . He was both professional and pleasant . When I came to pick up my car to my delight, it had been washed and for our busy family it was one more errand I did not have to make! It really comes down to great service along with is these little touches that keep me loyal. I would absolutely recommend this dealership to all my friends. Sheryl Seifer More
by sseifer
Employees Worked With
Rick Cotwright and Carlos Lazo, Carlos Lazo
March 09, 2011
Purchased a used Expedition, found that the A/C did not work once home. It took some negotiation, but they did fix it for free, although it took 2 trips. A power window motor broke while at the dealership, work once home. It took some negotiation, but they did fix it for free, although it took 2 trips. A power window motor broke while at the dealership, they fixed that too without a hassle. The service dept. is the best part of this dealership. More
by me1234567890
Employees Worked With
4
