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Volvo Cars Santa Monica

Santa Monica, CA

4.9
733 Reviews
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1631 Santa Monica Blvd

Santa Monica, CA

90404

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Showing 733 reviews

February 01, 2021

My advisor, Robert Muños, always provides excellent customer service. I always feel like I'm his favorite client, though I know he has many others. Thank you again Volvo of SM for treating me like a ki More

by TMarkM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 01, 2021

Very professional and welcoming team made my lease return and new vehicle purchase very easy. Greatly appreciated and recommended to everyone. We need more like this dealership !!! More

by Sinan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armin Buholzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Kozin
January 31, 2021

Excellent service! John was attentive and patient with us. They had great selection of models that we were interested it. Went for several visits prior to making our final decision. We are very happy with More

by Nina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armin Buholzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Kozin
January 30, 2021

The staff are very warm kind and professional. They are very responsive to your needs such as rental/ loaner car setup. Its always a pleasure to deal with my service advisor Robert. More

by BOOTCAMP70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 29, 2021

Thank you for all hands on deck for repairing my Volvo xc60 catalytic converter, oxygen sensors, alternator and brakes. Thanks crew of Volvo of Santa Monica. More

by TEJAY944
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Silvia Gutierrez, Stephanie Gomez
January 27, 2021

The leadership, professionalism, courteous assessments, the personalization towards every aspect of the customer’s needs, the helpfulness, understanding and knowledge of the brand name and products, makes More

by mobay03283
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francisco Aguilar and Rachelle , Lambert Villanueva
January 27, 2021

Everything good. They delivered ad promised on everything we agreed on and returned the car washed and earlier than expected. Would recommend to other Volvo users. More

by CUERVO15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 27, 2021

Very easy appointment. The staff did well with infection control. Communication throughout was excellent, easy to reply via text. No complaints. Thank you very much More

by BAFREED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Silvia Gutierrez, Stephanie Gomez
January 27, 2021

I love working with Robert. He's responsive and overly communicative even for minor service requests I have. Makes me feel comfortable with my bills and always addresses my concerns. More

by CONNOR.DAULT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 26, 2021

Very professional and courteous staff. Although I had to return, I was still satisfied with the service I received. I have been servicing my car here since I bought it in 2009. More

by AMGILZENE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Klaus
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