Volvo Cars Santa Monica

Amazing service and a great experience all around. The entire service department was a true pleasure to deal with. Robert and Klaus were incredibly helpful. entire service department was a true pleasure to deal with. Robert and Klaus were incredibly helpful. More

Service department always provides excellent customer service, they are efficient and communicate any changes needed during derivó r. They ensure to do safe hand off while dropping off my vehicle and du service, they are efficient and communicate any changes needed during derivó r. They ensure to do safe hand off while dropping off my vehicle and during pick up. More

Robert went above & beyond while helping me get my vehicle repaired. kept me updated every step of the way. Trust worthy, makes process Reliable kind vehicle repaired. kept me updated every step of the way. Trust worthy, makes process Reliable kind More

John was absolutely amazing to work with and the experience end-to-end was a 5 out of 5. When I got sick and had to delay picking up my vehicle, John was extremely accommodating. For as long as I li experience end-to-end was a 5 out of 5. When I got sick and had to delay picking up my vehicle, John was extremely accommodating. For as long as I live in Southern California, I will be a customer of Volvo Santa Monica. I would like to thank John and the entire Volvo Santa Monica family. More

Rachel was terrific to work with over about a week, which led to me purchasing our new family car. We traded in our special 15 year old mini van and having Rachel bring the Volvo to our house made it much ea led to me purchasing our new family car. We traded in our special 15 year old mini van and having Rachel bring the Volvo to our house made it much easier. More

Mr Munoz is Very knowledgeable, experience & trustworthy. I’m very satisfied 100%!! I’ll definitely come back & will like to have mr Munoz handle my service needs again trustworthy. I’m very satisfied 100%!! I’ll definitely come back & will like to have mr Munoz handle my service needs again More

Robert was great to work with. A lot of humor made an unpleasant situation with my car much more tolerable. I’ve enjoyed my experience with these guys every time. unpleasant situation with my car much more tolerable. I’ve enjoyed my experience with these guys every time. More

Robert and those at the Volvo SM location are incredible fast, kind, and helpful. They alone make it worth coming back to Volvo! Communication was seamless and Robert even went above and beyond to let me kn fast, kind, and helpful. They alone make it worth coming back to Volvo! Communication was seamless and Robert even went above and beyond to let me know that my regular service tune up was coming up and to save me a second trip, asked if I wanted it done while it was already in the shop. I feel very taken care of when I visit! More

Staff was polite and very efficient. My service was done in a very reasonable amount of time and the Alto lift service was great. Thank you. in a very reasonable amount of time and the Alto lift service was great. Thank you. More

I was apprehensive going in. I loved the V60 and was pretty ready to buy, but hadn't been to a dealership in years, felt out of my element and was steeling myself against being pushed into something I n pretty ready to buy, but hadn't been to a dealership in years, felt out of my element and was steeling myself against being pushed into something I needed convincing of. From the moment Stacia greeted me to when I drove off the lot, at no time did I feel like I was being pressured, played or manipulated. Any concerns I had were met with an understanding ear. They worked with me on pricing and gave me time to do my own mental gymnastics and check all my boxes before committing to the purchase. Nick in finance was beyond friendly, but not in that "yo, you're my mark and I'm going to get some cash out of you" kinda way. They were all legitimately decent folks; or they're fantastic actors and conned me into this sick-xxx wagon. Either way, I feel like I won and they won a customer for life. More