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Volvo Cars Santa Monica
Santa Monica, CA
723 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 5:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 723 reviews
November 18, 2024
Francisco is great. Straight shooter and really took care of us. Will be returning again and again Straight shooter and really took care of us. Will be returning again and again More
by AtotheB
Verified Customer
November 17, 2024
Robert Munoz in the service Department was very kind and helpful. All my concerns were address and my vehicle is running great. I plan to return to Volvo of Santa Monica in the future. The staff is friendly helpful. All my concerns were address and my vehicle is running great. I plan to return to Volvo of Santa Monica in the future. The staff is friendly and always ready to help. More
by Cafe213
November 16, 2024
The service gentleman was very nice, helpful, friendly and efficient. The gentleman that came to pick my car was excellent. and efficient. The gentleman that came to pick my car was excellent. More
by CATCYCLER
November 16, 2024
Our amazing service advisor was Laiza Guino! Laiza was the best advisor we've experienced since buying our first Volvo in 2005 from Santa Monica Volvo.. She took amazing care of our service ne Laiza was the best advisor we've experienced since buying our first Volvo in 2005 from Santa Monica Volvo.. She took amazing care of our service needs and provided outstanding customer service! She is a model of what "Customer Service" should be. More
by JOYCEWALTER44
Employees Worked With
LAIZA GUINO - Service Advisor
November 15, 2024
Kylon Theus and Armin were excellent to work with and provided top notch service. Kylon is friendly, prompt to response, professional, and easy to work with. He was straightforward and didn't pressure yo provided top notch service. Kylon is friendly, prompt to response, professional, and easy to work with. He was straightforward and didn't pressure you to come in or get a deal done right away. Was really easy to get a deal done with Kylon and Armin. No going back and forth with the price. Highly recommend reaching out to Kylon! One of the easiest car buying experience! More
by steveyoungchoi
November 14, 2024
I've always had great service from this dealer -I feel as if I'm treated fairly. if I'm treated fairly. More
by PABRAMOWITZ
Employees Worked With
November 14, 2024
You provided quick professional service! Quick quotes, easy to work with, and friendly! You make it too easy! Thanks again -- will recommend friends. Quick quotes, easy to work with, and friendly! You make it too easy! Thanks again -- will recommend friends. More
by HEFFNER0
Employees Worked With
November 14, 2024
Great service, clear info on timeline. Getting the car washed is a very nice touch! Can highly recommend. Getting the car washed is a very nice touch! Can highly recommend. More
by MARIANNE7
Employees Worked With
November 14, 2024
Klaus was very helpful and so kind. I had to return the next day as we were waiting for a part. Klaus stayed in touch via text and calls. I’m grateful for his professional excellence. I had to return the next day as we were waiting for a part. Klaus stayed in touch via text and calls. I’m grateful for his professional excellence. More
by CRYSTAL.DOWD
Employees Worked With
November 13, 2024
When I walked into the Santa Monica dealership on 11/9/24, I thought was just going to look at a few car options and ask some questions. I was so impressed with the customer service at the Santa Moni 11/9/24, I thought was just going to look at a few car options and ask some questions. I was so impressed with the customer service at the Santa Monica dealership that I decided to buy my car right away. Great job selling me an excellent car! More
by JUDYFORTIN404
Employees Worked With
Other Employees :
Kylon worked with me in 11/11/24 to set up the Volvo app and dashboard settings. He was very patient!
