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Volvo Cars Santa Monica
Santa Monica, CA
678 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 5:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 678 reviews
July 27, 2021
This the best dealership! My salesperson Allyn was wonderful and very helpful! The manager there was also very helpful. I will be definitely buying my next Volvo there! wonderful and very helpful! The manager there was also very helpful. I will be definitely buying my next Volvo there! More
by AYESHAWALDEN
Verified CustomerEmployees Worked With
Allyn was excellent five starts for her , Lambert Villanueva, Carlos Gerpe
July 27, 2021
I was very pleased with the service manager and the work done. I also appreciate having the car washed. I was unhappy with the ride service which kept being delayed. I finally had to call my wife for a ride done. I also appreciate having the car washed. I was unhappy with the ride service which kept being delayed. I finally had to call my wife for a ride. This service needs to be improved. More
by CRUBIN50
Employees Worked With
July 27, 2021
Thank you. Great doing business with you. The car is wonderful and I’m happy with my purchase. Would recommend to a friend in the future. wonderful and I’m happy with my purchase. Would recommend to a friend in the future. More
by Anon
July 27, 2021
Great experience. Professional without pressure. Everyone that we had contact with was friendly and helpful Talked with Francisco on the phone and he was most helpful in selecting the car of our Everyone that we had contact with was friendly and helpful Talked with Francisco on the phone and he was most helpful in selecting the car of our choice. More
by LAGW28
Employees Worked With
July 23, 2021
Thank you Francisco and the team at Volvo of Santa Monica! The process to turn in our current lease and get into a new car was seamless! There was no hassle when it came to pricing, and I cannot thank Monica! The process to turn in our current lease and get into a new car was seamless! There was no hassle when it came to pricing, and I cannot thank Francisco enough for his amazing customer service! We will definitely be back at this dealership for our future cars. More
by kmccaulley
Employees Worked With
June 26, 2021
Francisco is the real deal. I was skeptical and wary (who isn't of car salesmen) because the price he offered was stellar. I shouldn't have worried bec Francisco proved to be genuine, professional, thorough isn't of car salesmen) because the price he offered was stellar. I shouldn't have worried bec Francisco proved to be genuine, professional, thorough and accessible and this was the surprising part- really seems to care about my experience beyond just making the sale. The purchasing process, paperwork etc, was quick and efficient and low pressure. Volvo Santa Monica offices are zen, spacious and full of light, and though I worried that SM might be too slick, all the folks working there were down to earth and just plain nice. What I liked the most there was no slick Los Angeles attitude (the opposite of a dealership in the Valley who were a bit too cool for school and made me feel like they were doing me a favor) and everything was handled in a professional, transparent and timely manner. I was also able to trade in my car - Francisco took the time to double check my car while we were waiting on paperwork and found the garage door opener that I forgot to remove. Honestly, I was really so taken aback by how calm, nice and genuine (I keep using that word but we all know that it is rare to find decent, genuine sales people) Francisco turned out to be and bottom line, I got the exact car I wanted at a STELLAR price from a great guy and great dealership. Believe me, I'm a skeptical, tough middle aged consumer who has learned to expect less (and hopes for more) and Francisco exceeded my expectations. Truly, look no further and get your Volvo here bec Francisco and SM Volvo are excellent across the board on the deal, the transparency and the ease in which to buy the car. More
by JJdan
Employees Worked With
June 11, 2021
Having been to one dealership and then coming to Santa Monica, it was like night and day. Our salesman, Bryan, was courteous and helpful. He was new to the brand and humbly admitted when he didn't know sp Monica, it was like night and day. Our salesman, Bryan, was courteous and helpful. He was new to the brand and humbly admitted when he didn't know specifications. In the end, he met us on a good price and no one pressured us into adding anything we didn't want. Very happy with our lease and our experience. More
by abehrens
Employees Worked With
Bryan, Carlos Gerpe
June 09, 2021
I followed Robert Munoz to this dealership and he continues to provide the best of service! My car is well taken care of and they answer any questions. continues to provide the best of service! My car is well taken care of and they answer any questions. More
by BJTCSBA
Employees Worked With
June 06, 2021
My service advisor, Robert, was a great help and very knowledgeable. They took great care of me and my car. Thank you so much, highly recommended knowledgeable. They took great care of me and my car. Thank you so much, highly recommended More
by SBANOONI
Employees Worked With
June 04, 2021
Fantastic and easy experience. Francisco was exceptionally transparent, helpful, and provided very competitive offers. All questions were answered and Francisco was very responsive. No BS, I fel exceptionally transparent, helpful, and provided very competitive offers. All questions were answered and Francisco was very responsive. No BS, I felt I had a partner getting me in the car I wanted. More
by MG
Employees Worked With
