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Volvo Cars Santa Monica

Santa Monica, CA

4.8
678 Reviews
Contact Dealership

1631 Santa Monica Blvd

Santa Monica, CA

90404

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Showing 678 reviews

August 05, 2021

We had a great experience! I was really impressed with how quickly they got back to me when I had questions or issues. Brian was straightforward and trustworthy. He really came through for us. More

by MDRCustomer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armin Buholzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2021 -

Volvo Cars Santa Monica responded

Hi MDRCustomer, We appreciate your feedback! Enjoy your new ride and thanks for choosing Volvo Cars of Santa Monica!

August 05, 2021

Trunk cover was not included. Was informed of this after sale and unwrapping item left in trunk that I believed was the cover. Had to reach out to salesman for Volvo app PIN. Have yet to receive Charge po More

by vickivacations
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Hunter Yerks
Aug 23, 2021 -

Volvo Cars Santa Monica responded

Hi vickivacations, Thank you for sharing your experience with us. We'd be happy to speak with you more to help make your experience with us better. Please email mikethesien@klineautoworld.com at your connivence.

August 05, 2021

Out of the 10 plus dealerships i went to look at cars at, Volvo Santa Monica the car I wanted, at my budget, and with excellent customer service. Very happy with them and my salesman John Yona More

by gmarroquin7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armin Buholzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Francisco Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Paiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Yona
Aug 23, 2021 -

Volvo Cars Santa Monica responded

Hi gmarroquin7, We appreciate your feedback! Enjoy your new ride and thanks for choosing Volvo Cars of Santa Monica!

August 04, 2021

Easy to get the appt. that I wanted and were very accommodating for all the needs and informed me of what and when things were being done and even got me my car back 2 days earlier than they thought More

by MITCHELL.A.SONNERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Gomez
Aug 23, 2021 -

Volvo Cars Santa Monica responded

Hi Mitchellasonners, We appreciate you choosing us for your recent service. Thanks for the feedback!

August 03, 2021

Everyone I worked with and came into contact with at Volvo of Santa Monica that day was very helpful and communicative. I will continue going there for service! More

by leeann7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Silvia Gutierrez, Stephanie Gomez
Aug 23, 2021 -

Volvo Cars Santa Monica responded

Hi leeann7, We appreciate you choosing us for your recent service. Thanks for the feedback!

August 03, 2021

I have been pleasantly surprised with Volvo of Santa Monica’s team in helping me purchase my XC90. When I started reaching out to Volvo dealerships, I sent a cold email/contact-us form to many dealers ( More

by ANKUR SARAOGI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kozin
Aug 23, 2021 -

Volvo Cars Santa Monica responded

Hi Ankur, We appreciate your feedback! Enjoy your new ride and thanks for choosing Volvo Cars of Santa Monica!

August 02, 2021

It was a very quick service of my vehicle and the staff I interacted with were very professional and courteous. I was very happy, only thing I wish I had asked for was for the trunk to be vacuumed as it was More

by TP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roman
Aug 23, 2021 -

Volvo Cars Santa Monica responded

Hi TP, We appreciate you choosing us for your recent service. Thanks for the feedback!

August 02, 2021

Allyn was very friendly and knowledgeable of the car she was selling. Very professional and I had no issues. I am sure I can reach out to them in the future if any questions arise. More

by ANACCMONTEIRO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allyn
Aug 23, 2021 -

Volvo Cars Santa Monica responded

Hi ANACCMONTEIRO, We appreciate you 5-star review! Enjoy your new ride and thanks for choosing Volvo Cars of Santa Monica!

August 02, 2021

The Volvo team were outstanding. John Kozin in the Sales Department was professional, knowledgeable, friendly and very helpful. This is my first Volvo and I am excited to experience all this car has to off More

by lrohmann
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Gerpe, John Kozin
Aug 23, 2021 -

Volvo Cars Santa Monica responded

Hi Irohmann, We appreciate you 5-star review! Enjoy your new ride and thanks for choosing Volvo Cars of Santa Monica!

August 02, 2021

Oustanding sales process led my Mike Theisen, very happy with my new vehicle and the trade-in process. Hunter Yerks was outstanding in the delivery process! More

by rich57
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Theisen, Hunter Yerks
Aug 23, 2021 -

Volvo Cars Santa Monica responded

Hi rich57, We appreciate you 5-star review! Enjoy your new ride and thanks for choosing Volvo Cars of Santa Monica!

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