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Volvo Cars Santa Monica

Santa Monica, CA

4.8
678 Reviews
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1631 Santa Monica Blvd

Santa Monica, CA

90404

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Showing 678 reviews

August 21, 2021

Francisco was knowledgeable about the car l purchased. I was differently refer him to friends and family. Everyone we encountered was very nice and friendly. More

by ytfernandes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2021 -

Volvo Cars Santa Monica responded

Hi ytfernandes, We appreciate your feedback! Enjoy your new ride and thanks for choosing Volvo Cars of Santa Monica!

August 21, 2021

Great service all around. Accommodated our needs. I’d recommend others to use this dealership. Thanks for your help. We love the car so far More

by HERBST.REBECCA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Hunter
Aug 23, 2021 -

Volvo Cars Santa Monica responded

Hi Herbst.Rebecca, We appreciate you choosing us for your recent service. Thanks for the feedback!

August 17, 2021

I had to take my car in for a factory recall. I was a little frustrated because my car was in for another recall just a few weeks ago and this wasn’t handled then. In any case, for this time around, my c More

by akhurdajian
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2021 -

Volvo Cars Santa Monica responded

Hi akhurdajian, We appreciate you choosing us for your recent service. Thanks for the feedback!

August 17, 2021

This dealership’s service department was great— excellent communication. I’m looking forward to having them around for the life of my Volvo. Call ahead for appointments. More

by BARB13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2021 -

Volvo Cars Santa Monica responded

Hi BARB13, We appreciate you choosing us for your recent service. Thanks for the feedback!

August 13, 2021

My Service rep Robert is always so helpful! Always easy to work with! A real gentlemen! I would highly reccoment Volvo Santa Monica and Robert! Thanks so much for all your assistance over the years More

by CATERINGBYANDREA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2021 -

Volvo Cars Santa Monica responded

Hi cateringbyandrea, Thanks so much for the feedback! We appreciate you choosing us!

August 10, 2021

Took forever to compete my purchase. Did a repair job on the used car that was done poorly (hardware was loose) so I had to take it to a local dealership to repair their repair. Promised $300-500 off for s More

by TUCKER.AMIDON
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe the used sales manager., John Kozin
Aug 23, 2021 -

Volvo Cars Santa Monica responded

Hi Tucker.Amidon, Thank you for sharing your experience with us. We'd be happy to speak with you more to help make your experience with us better. Please email mikethesien@klineautoworld.com at your connivence.

August 10, 2021

Very nice staff, very easy deal, very good car. all around a great experience. I appreciate all their help with finding my new care Thank you More

by BB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Joya
Aug 23, 2021 -

Volvo Cars Santa Monica responded

Hi BB, We appreciate your feedback! Enjoy your new ride and thanks for choosing Volvo Cars of Santa Monica!

August 10, 2021

robert gave my volvo priority to get diagnosed and repaired quickly - one day turnaround! really like the Alto service - far superior to uber or lyft; excellent More

by kemosaabe9
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2021 -

Volvo Cars Santa Monica responded

Hi kemosaabe9, We appreciate you choosing us for your recent service. Thanks for the feedback!

August 09, 2021

Excellent and professional service team at this dealership. Roberto is brilliant to work with and always on point with his clarity, communication and timeliness. I recommend this dealer for servic More

by Simmo18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The entire car wash and valet team. My car was there a week awaiting a part and no dings or scratches! , Stephanie Gomez
Aug 23, 2021 -

Volvo Cars Santa Monica responded

Hi Simmo18, We appreciate you choosing us for your recent service. Thanks for the feedback!

August 09, 2021

What a pleasant experience to do a lease on my second Volvo. I'll keep coming back because I sell Volvos and believe in the product and the management style and processes of Kline Automotive World and Vo More

by JKOZIN3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armin Buholzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Theisen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Gerpe, John Kozin
Aug 23, 2021 -

Volvo Cars Santa Monica responded

Hi JKOZIN3, We appreciate your feedback! Enjoy your new ride and thanks for choosing Volvo Cars of Santa Monica!

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