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Volvo Cars Santa Monica

Santa Monica, CA

4.8
679 Reviews
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1631 Santa Monica Blvd

Santa Monica, CA

90404

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Showing 679 reviews

August 28, 2021

Excellent service...fast....complete and Klaus was incredibly helpful. He ordered a part and it arrived when he said that it would and he teccted mr right away to come in....great customer service Kla More

by MCLEWISON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2021 -

Volvo Cars Santa Monica responded

Hi MCLEWISON, Thanks for sharing these words regarding your recent service with us. We appreciate your feedback!

August 28, 2021

Great experience. Not sure what else to stay to reach the 25 word minimum, in order to submit this survey. Change the minimum. Happy Saturday! Extra words. More

by ebaymail818
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kozin
Sep 14, 2021 -

Volvo Cars Santa Monica responded

Hi ebaymail818, Thanks for sharing the kind words! We appreciate your feedback.

August 28, 2021

Kind service, in a clean and relaxing facility. Inventory was thorough with knowledgeable salespeople. Staff without their own customers were ready to assist when directly asked a question. More

by ddscott57
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian St. Onge
Sep 14, 2021 -

Volvo Cars Santa Monica responded

Hi ddscott57, Thanks for sharing these words regarding your recent experience with us. We appreciate your feedback!

August 26, 2021

Service manager, Roberto was one of the best ppl I've worked with! Forcing a min number of words is dumb, this went from a positive review to now having all of this non sense in it... VERY BAD #CX More

by CWEEKS4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2021 -

Volvo Cars Santa Monica responded

Hi CWEEKS4, Thanks for sharing these words regarding your recent service with us. We appreciate your feedback!

August 25, 2021

Excellent service as always. Not much more to say. I'm required to write 11 more words in order to submit the review, but truly have nothing more to add. Thanks! More

by KHOV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2021 -

Volvo Cars Santa Monica responded

Hi KHOV, Thanks for sharing these words regarding your recent service with us. We appreciate your feedback!

August 22, 2021

Francisco was great, very knowledgeable and friendly. We didn't feel rushed and left with the right car for our needs, even if it was in a remote lot. More

by dominick.ricci
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Gerpe
Aug 23, 2021 -

Volvo Cars Santa Monica responded

Hi dominick.ricci, We appreciate your feedback! Enjoy your new ride and thanks for choosing Volvo Cars of Santa Monica!

August 22, 2021

Great - helpful, knowledgeable, not pushy. Would recommend them for buying/leasing a new car. Got some golf tips too! This was a great car buying experience More

by STEVE@MARVISTASALES.COM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allyne , Carlos Gerpe
Aug 23, 2021 -

Volvo Cars Santa Monica responded

Hi Steve, We appreciate your feedback! Enjoy your new ride and thanks for choosing Volvo Cars of Santa Monica!

August 21, 2021

I took my car in for service work. Klaus called me to remind me it was due a day before my car notified me it was time. He was courteous, knowledgeable and did exactly what he promised with getting the c More

by BCORENMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2021 -

Volvo Cars Santa Monica responded

Hi BCORENMAN, We appreciate you choosing us for your recent service. Thanks for the feedback!

August 21, 2021

My wife took the car to have the 20,000 mile service and was treated very very well. She was very pleased with the service and with the salesman especially. I believe his name is Robert More

by damonpfaff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2021 -

Volvo Cars Santa Monica responded

Hi Damonpfaff, We appreciate you choosing us for your recent service. Thanks for the feedback!

August 21, 2021

Robert expedites everything well.Car is cleaned Robert expedites everything well. Car is cleaned beautifully. Arrangements for a ride home and back were made expeditiously All support staff were More

by CAROLRW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2021 -

Volvo Cars Santa Monica responded

Hi CAROLRW, We appreciate you choosing us for your recent service. Thanks for the feedback!

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