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Volvo Cars Santa Monica

Santa Monica, CA

4.9
820 Reviews
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1631 Santa Monica Blvd

Santa Monica, CA

90404

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Showing 820 reviews

May 04, 2024

Super helpful, friendly, not at all pushy. A pleasant buying experience, and they'll work with you, especially in person. More

by MICHELLE
Recommend Dealer
Yes
Employees Worked With
Maria Alerta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Zhong
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Volvo Cars Santa Monica responded

Michelle, we're delighted to know you had a pleasant buying experience at Volvo Cars Santa Monica. We always aim for friendly and helpful service. Enjoy your new car!

May 04, 2024

Robert Munoz and his staff were excellent. Kind, smart, and efficient. They cared about me as a customer. In today’s world, service matters - and our cars are our every day concern. Robert and More

by ALEXANDRASTEVENSON.AS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Volvo Cars Santa Monica responded

Thank you for sharing this feedback, Alexandra! We're happy to hear Robert & the team left you with a positive impression and we hope you won't hesitate to reach out if we can be of service again in the future! - Volvo Cars Santa Monica

May 03, 2024

Great service with the valet option. Was hassle free, easy, and quick. Positively surprised really. Volvo Santa Monica’s customer service has been fantastic (also bought the car there). More

by S0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Volvo Cars Santa Monica responded

We're glad to know that you had a positive experience with our valet service at Volvo Cars Santa Monica! We always aim for hassle-free and efficient customer service. Thanks for choosing us, both for your car purchase and servicing needs!

May 03, 2024

Everyone was very helpful, great customer service. Klaus was excellent! He answered all my questions and explained certain technical processes regarding my using specific features in my car. He also More

by WONDERWOMAN424
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lilly
May 06, 2024 -

Volvo Cars Santa Monica responded

Hi! We're delighted to know that you had a great experience with Klaus and our team at Volvo Cars Santa Monica! We always aim for efficient service appointments. Thanks for your feedback, we appreciate it!

May 03, 2024

It was so easy and wonderful to work with the Volvo team on servicing our vehicle. They picked it up at our home, and brought it back clean and all ready to go, completing the maintenance and caring for the More

by Jeremyround
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Volvo Cars Santa Monica responded

Thank you for sharing your experience - we're thrilled to hear that our valet service was convenient for you! Your business is much appreciated by all of us here at Volvo Cars Santa Monica and we look forward to serving you again next time!

May 02, 2024

Robert & his team are excellent. They work effectively and with kindness and great communication skills.. More

by BATESCAROL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Volvo Cars Santa Monica responded

Batescarol, we're delighted to know that Robert and his team at Volvo Cars Santa Monica provided you with excellent service. Thanks for the positive feedback!

May 02, 2024

Robert was great. Easy to deal with. Pickup was fast. Communication was clear. Thank you. words. More

by KBROSENBLUM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Volvo Cars Santa Monica responded

Thank you for the wonderful feedback about your recent visit here at Volvo Cars Santa Monica! Robert & the team hope to see you again next time!

May 02, 2024

What a service we received! It started with Ignacio who helped with the issue, he is so knowledgable, kind and knows how to take care of things. Then we had a pleasure meeting L More

by KS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ignacio, Lily and team who fixed the card
May 03, 2024 -

Volvo Cars Santa Monica responded

We're delighted to know that Ignacio, Lily & Klaus provided you with an excellent service here at Volvo Cars Santa Monica. We strive for efficiency and kindness in all we do - thanks so much for recognizing our team's efforts!

May 01, 2024

Armin, was very cordial kind and efficient. Jack, was very knowledgeable, willing to serve, friendly and able to navigate the whole process on a speedy way. Russ, a very cordial person, that he More

by AINGLETON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Armin Buholzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russ Kabrins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Zhong
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024 -

Volvo Cars Santa Monica responded

We're delighted to know that Armin, Jack and Russ provided you with a great experience at Volvo Cars Santa Monica. It's wonderful to see our team's dedication reflected in your feedback! Thank you for choosing us.

April 30, 2024

Robert and his groups were terrific. They took my car right in, saw to it that I was comfortable and understood timing, explained the results when done. I appreciate all they did! More

by APEDRICK3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2024 -

Volvo Cars Santa Monica responded

We're glad to know our team at Volvo Cars Santa Monica took great care of you and your vehicle. We appreciate the positive feedback!

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