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Volvo Cars Santa Monica

Santa Monica, CA

4.9
820 Reviews
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1631 Santa Monica Blvd

Santa Monica, CA

90404

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Showing 820 reviews

May 12, 2024

On my last visit for warranty service at Volvo Santa Monica, my service manager, Klaus, was excellent! His seamless communication and understanding of the issue was superb! He lent a clean loaner car an More

by OHSONO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Volvo Cars Santa Monica responded

We're delighted to know that Klaus and our team at Volvo Cars Santa Monica provided you with excellent service! We always aim for seamless communication and a smooth experience. Thanks for your feedback!

May 12, 2024

Great experience! Thank you for making our day in Santa Monica a pleasure ! We will be back More

by AMCAMACH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Francisco Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Alerta
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Volvo Cars Santa Monica responded

Thank you for choosing Volvo Cars Santa Monica! We'll see you next time.

May 11, 2024

Robert helped me with a huge favor regarding my vehicle I would definitely be back to this dealership. More

by yurikamisama101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arnold Alsua
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Volvo Cars Santa Monica responded

We're so glad to know that Robert was able to assist you with your vehicle needs at Volvo Cars Santa Monica. We look forward to seeing you again in the future!

May 09, 2024

Glad Robert told me that my warranty was about to expire so I could get diagnostics and issue resolved! More

by TATONBOARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024 -

Volvo Cars Santa Monica responded

We're happy to know that Robert was able to assist you with your warranty and diagnostics at Volvo Cars Santa Monica. Thanks for the positive feedback!

May 08, 2024

Exceptional service! Maria and Kylon were professional, quick, and made the process of leasing a new car seamless and easy. If you are interested in purchasing a volvo, I More

by RFINE11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maria Alerta
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2024 -

Volvo Cars Santa Monica responded

We're delighted to know that Maria and Kylon made your leasing experience seamless at Volvo Cars Santa Monica. We appreciate the recommendation, and we look forward to assisting you again in the future!

May 08, 2024

My experience with my 20,000 mile service was great. Everyone was friendly and kind. I waited for my vehicle and it was done quicker than I anticipated. More

by mistyanne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024 -

Volvo Cars Santa Monica responded

We're glad to know your 20,000-mile service at Volvo Cars Santa Monica was quick and pleasant. Thanks for sharing your experience with us!

May 07, 2024

Great service staff are very helpful and knowledgeable and they are very friendly, I really enjoyed the talk and conversation with them More

by ICEMAXMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2024 -

Volvo Cars Santa Monica responded

Hi! We're glad to know that you had a great experience with our team at Volvo Cars Santa Monica! It's always wonderful hearing that our staff was helpful and knowledgeable. We look forward to more enjoyable conversations in the future!

May 04, 2024

Great service. Appreciate the clear communications and availability to drop off my vehicle to my home More

by JASON.BOWMAN32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Volvo Cars Santa Monica responded

We're glad to know you appreciated our service and clear communication at Volvo Cars Santa Monica. Making your experience convenient is always a priority for us!

May 04, 2024

Robert is awesome to work with. Would recommend to anyone. Thank you very much Robert! More

by TRAVIS.NEWMAN21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Volvo Cars Santa Monica responded

We really appreciate you taking the time to leave Volvo Cars Santa Monica this awesome review, thank you!

May 04, 2024

Everyone was pleasant & nice. I waited, and several people asked if I needed water, or anything. The service only took 1/2 hour! More

by ADUCOMMUN2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Volvo Cars Santa Monica responded

We're glad to know you had a pleasant experience at Volvo Cars Santa Monica! It's our priority to ensure your comfort and satisfaction. Thanks for the positive feedback, we appreciate it!

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