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Volvo Cars Santa Monica

Santa Monica, CA

4.9
1,271 Reviews
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1631 Santa Monica Blvd

Santa Monica, CA

90404

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Showing 1,271 reviews

August 26, 2026

This is the only Service Center I go to for my Volvo. It is always a low stress experience. Everyone is polite and helpful. Klaus is professional, pleasant, and answers all my questions about needed work More

by doctordevika
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2026 -

Volvo Cars Santa Monica responded

Hi, it means a lot to know Volvo Cars Santa Monica is the service center you trust for your Volvo. I am glad Klaus consistently provides clear answers and helpful guidance when your vehicle needs attention. It is great to know you can count on our service team to keep your Volvo performing at its best.

August 14, 2026

I always get provided with the best customer service. Everyone is always so nice and helpful. I always leave satisfied. More

by JANET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2026 -

Volvo Cars Santa Monica responded

Hi Janet, thank you for your kind feedback! We're happy you always have a positive experience with our team. We look forward to seeing you again at Volvo Cars Santa Monica! Safe travels!

August 14, 2026

The service team is pleasant and efficient. Drop off and pick up are quick and easy More

by BLUESKYJB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2026 -

Volvo Cars Santa Monica responded

Thank you for choosing us! We'll see you next time. Safe travels! - The Volvo Cars Santa Monica Team

August 13, 2026

Highly recommend. Robert and his colleagues are responsive, courteous, and professional. They arranged to have my car picked up and delivered from my home, and the ser More

by ED63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2026 -

Volvo Cars Santa Monica responded

Hi, thank you for recommending Volvo Cars of Santa Monica. I’m glad Robert and the team made the service process convenient by arranging pickup and delivery while keeping everything on schedule. We appreciate you recognizing their professionalism and attention to detail.

July 04, 2026

They are so nice at Volvo Santa Monica. They are the same level of service every time. More

by SISSIOREILLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2026 -

Volvo Cars Santa Monica responded

Hello, thank you for sharing your experience with Volvo Cars Santa Monica. It is great to hear you consistently receive the same high level of service each time you visit.

June 30, 2026

Robert continues to go above and beyond whenever I bring my car in for anything. I really appreciate his attention to detail and willingness to find solutions to make my experience as seamless as possible. More

by martmalazarte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2026 -

Volvo Cars Santa Monica responded

Hi Mart! We're so grateful to have Robert on our team! Thank you for sharing your feedback and for choosing Volvo Cars Santa Monica. We look forward to helping you again in the future!

June 20, 2026

This dealership is 2 hours from my home but it is worth the drive because they always try to accommodate my needs and understand the effort I make to chose them More

by axf8085
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2026 -

Volvo Cars Santa Monica responded

Hi, thank you for making the trip to Volvo Cars of Santa Monica and for sharing your experience. It means a great deal to know that the team's efforts to accommodate your needs make the drive worthwhile. We truly value your continued trust and look forward to providing the same level of care each time you visit.

June 17, 2026

The dealership representatives took the time to make sure me & my family had a pleasant experience even with a few technical hiccups. Personnel were very personable & made getting a new safe vehicle seamless More

by SELIJAH15
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Haik Panosian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thayer
Jun 18, 2026 -

Volvo Cars Santa Monica responded

It's fantastic to hear that you and your family had a seamless and pleasant experience at Volvo Cars Santa Monica. We'll make sure to pass along your praises to Thayer and the team. Enjoy your new Volvo, and we hope to see you again down the road!

June 17, 2026

Frankie is wonderful, calm, helpful and beyond informed. I am so grateful for his time and energy. He helped me endlessly and provided so much comfort in the process! More

by WILLIAMINAELLIS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frankie Garcia
Jun 18, 2026 -

Volvo Cars Santa Monica responded

We're grateful for your kind words about Frankie! It's fantastic to hear you felt supported and comfortable throughout the process. We will share your comments with him. Thank you for choosing Volvo Cars Santa Monica!

June 13, 2026

Took care of the issue the service department identified. It was a bigger deal than I anticipated, but an apparently necessary repair More

by GARY.N.JACOBS
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2026 -

Volvo Cars Santa Monica responded

We’re so glad our team thoroughly explained everything that needed to be done to your vehicle, Gary! Thank you for choosing Volvo Cars Santa Monica and for this review. Take care!

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