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Volvo Cars Santa Monica

Santa Monica, CA

4.9
723 Reviews
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1631 Santa Monica Blvd

Santa Monica, CA

90404

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Showing 723 reviews

December 17, 2024

Great communication and I really appreciated the loaner car, and bringing my car to me when it was ready. More

by M_AMSTER
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2024 -

Volvo Cars Santa Monica responded

Hi, thank you for sharing your experience! We're glad to hear that you appreciated our communication and the convenience of the loaner car. It's always our goal to make your service experience as smooth as possible. We look forward to assisting you again at Volvo Cars of Santa Monica!

December 15, 2024

They did a great job. Quick helpful and friendly and even provided a loaner. Would recommend More

by CHRIS Curtis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arnold Alsua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Volvo Cars Santa Monica responded

Chris, thank you for reviewing your recent visit here at Volvo Cars Santa Monica! We hope to see you again in the future!

December 15, 2024

I really appreciated Robert’s kindness in helping me out! As a first time car owner, I know almost nothing about car maintenance and Robert went above and beyond to help. He expedited my service time, and al More

by RAHIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arnold Alsua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Volvo Cars Santa Monica responded

Rahin, we're delighted to hear that Robert provided such exceptional service during your visit to Volvo Cars Santa Monica. It's great knowing he could assist you with both the maintenance and privacy cover issue. We look forward to seeing you again!

December 14, 2024

Exceptional Leasing Experience at Volvo of Santa Monica. I just leased a Volvo XC90 Plus, T8 Plug-in Hybrid from Volvo of Santa Monica, and as someone with over 40 years of leasing and buying cars for our More

by MGaldjie
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Armin Buholzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Baheri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2024 -

Volvo Cars Santa Monica responded

Hi, Thank you for sharing your outstanding experience at Volvo Cars of Santa Monica! We’re thrilled David Afshar and Armin Buholzer provided exceptional service, with David’s responsiveness and Armin’s expertise making your leasing process smooth and enjoyable. We’re glad you found the perfect Volvo XC90 Plug-in Hybrid at a great value. Enjoy your new car, and thank you for recommending us!

December 14, 2024

Erick was incredibly supportive and communicative of the options in my price range the entire process. It was a pleasure working with him. I walked out of Culver City Volvo and came right to SM, and I am ve More

by GEOFFMWALKER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erick Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paloma Sebastian
Dec 16, 2024 -

Volvo Cars Santa Monica responded

We're delighted to hear that Erick provided such supportive service for you at Volvo Cars Santa Monica! It's great to know you found the perfect fit within your price range. Thank you for recommending us, and enjoy your new vehicle!

December 13, 2024

Klaus gave me the best customer service ever! I was met with a warm and welcoming smile, given clear options about the type of service to be provided and as a bonus he researched my file and foun More

by SHAROD JACKSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2024 -

Volvo Cars Santa Monica responded

Thank you, Sharod, for sharing your wonderful experience with us! We’re delighted to hear that Klaus went above and beyond to provide you with exceptional service, from his warm welcome to his thorough research into your coverage. It’s great to know we exceeded your expectations, especially after your previous experience elsewhere. We’re honored to have earned your trust and look forward to assisting you with all your future service needs at Volvo Cars of Santa Monica!

December 12, 2024

Klaus was amazing and fit me in the morning of. My car was ready ahead of the promised time and to make it even better they delivered my car to my house. Volvo customer service is the best! More

by emilybdebevoise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2024 -

Volvo Cars Santa Monica responded

Thank you, Emily, for your wonderful feedback! We're thrilled to hear that Klaus went above and beyond to accommodate you and that your car was ready ahead of schedule. We’re proud to provide exceptional customer service at Volvo Cars of Santa Monica and look forward to assisting you again!

December 12, 2024

Klaus was amazing and fit me in the morning of and returned my car ahead of promised. They ended up delivering it my house which was beyond appreciated. Volvo’s customer service is the best! More

by emilybdebevoise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2024 -

Volvo Cars Santa Monica responded

Thank you, Emily, for your wonderful feedback! We're thrilled to hear that Klaus went above and beyond to accommodate you and that your car was ready ahead of schedule. We’re proud to provide exceptional customer service at Volvo Cars of Santa Monica and look forward to assisting you again!

December 12, 2024

good service, very please with all advices fo future services. I will recomend this services for my friends. More

by BORISKLUBIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

Volvo Cars Santa Monica responded

Thank you for your kind words! We're so glad to hear you were pleased with the service and the advice for future care. We truly appreciate your recommendation and look forward to helping you and your friends in the future!

December 12, 2024

Klaus is the best thank you for your help and for the lyft to my office while i waited More

by MJUSTMANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Klaus de Paz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2024 -

Volvo Cars Santa Monica responded

Hi, Thank you for your kind words! We're so glad Klaus could assist you and that the Lyft ride to your office made your visit more convenient. At Volvo Cars of Santa Monica, we strive to provide exceptional service, and we're happy to hear you had a great experience. We look forward to serving you again!

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