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Volvo Cars Santa Monica
Santa Monica, CA
674 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 5:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 674 reviews
November 13, 2024
When I walked into the Santa Monica dealership on 11/9/24, I thought was just going to look at a few car options and ask some questions. I was so impressed with the customer service at the Santa Moni 11/9/24, I thought was just going to look at a few car options and ask some questions. I was so impressed with the customer service at the Santa Monica dealership that I decided to buy my car right away. Great job selling me an excellent car! More
by JUDYFORTIN404
Verified CustomerEmployees Worked With
Other Employees :
Kylon worked with me in 11/11/24 to set up the Volvo app and dashboard settings. He was very patient!
November 13, 2024
Robert is so helpful and friendly, and he went out of his way to ensure a seamless experience for me. I've been using Volvo service for 7+ years and it keeps getting better. Robert kept in close communicatio way to ensure a seamless experience for me. I've been using Volvo service for 7+ years and it keeps getting better. Robert kept in close communication about what to expect and the car was done sooner than expected. Johnny also made my day with a delivery of a loaner car - he was a pleasure to communicate with and so appreciated. More
by KNIELSON0
Employees Worked With
November 13, 2024
Everything was done in a courteous and helpful and timely manner, making it an easy experience for us! manner, making it an easy experience for us! More
by BARBIEDRAPER
Employees Worked With
November 13, 2024
Santa Monica Volvo has always been a pleasure to work with. From the buying experience to their service. with. From the buying experience to their service. More
by THEKAVOR
Employees Worked With
November 12, 2024
Never work with this dealership again. Horrible customer service. Have yet to return phone call after failing to return items that were included as part of a trade in. Have left numerous m Horrible customer service. Have yet to return phone call after failing to return items that were included as part of a trade in. Have left numerous msgs for management and sales rep with zero progress. More
by ANDYDUBE1
November 10, 2024
Easy experience. Fast, car picked up and dropped off, adding more words to hit minimum Fast, car picked up and dropped off, adding more words to hit minimum More
by munterhalter
November 09, 2024
Great service with easy drop off and loaner pick up. Waiting for more details on my repair which Robert is trying to help me with. Waiting for more details on my repair which Robert is trying to help me with. More
by TWILKINS74
Employees Worked With
November 08, 2024
Robert was very helpful, informative and friendly. I had a time contraint and he was great about getting my car ready on time. I had a time contraint and he was great about getting my car ready on time. More
by Mary DRYDEN.HELGOE
Employees Worked With
November 08, 2024
good experience. thank you. not sure why key replacement is so expensive but that's not the dealerships fault. thank you. not sure why key replacement is so expensive but that's not the dealerships fault. More
by DANIELLE.STOKDYK
Employees Worked With
