Volvo Cars Normal

TRIED TO SEEL A DAMAGED CAR There staff was nice enough. I was looking at a White xc40. No accidents reported via car fax on the dealer’s description. One owner. Price was right. There staff was nice enough. I was looking at a White xc40. No accidents reported via car fax on the dealer’s description. One owner. Price was right. Received an offer by email with negotiating room. I drove there from Indiana. I get there for a test drive and there is a MASSIVE shudder under hard braking. The sales guy tells me “it’s just a high spot on the brakes.” (What??) And that “it’s common and easy to fix.” (Wait. Why would I buy a car from you that has a brake issue AND needs immediate attention?) The service manager and sales guy both kept saying that it was still under warranty. I think they expected that because I had driven 2 hours to get there, I’d buy the car no matter what. WRONG. I asked for a full car fax. True—no accidents reported. HOWEVER, there was “damage” reported with suggestion that the car be checked but a mechanic. The sales guy had told me it was a Volvo-certified car. (It wasn’t.). Short version: Dealer tried to sell me a car that needed serious brake work OR that had frame or front end damage. Worse, the dealer misrepresented the car online. Sales guy told me: “nobody drives the cars this hard on a test drive.” (I was at 40 mpg and hit the brakes.) I told him “of course they do. If a deer jumps in front of the car and your kid is in the back seat, you need to know if the car will stop without issue. This one won’t.” He was quiet after that. Don’t buy from this dealer. Any dealership that will put a car like that on the lot and have no reason for it, no solution, is to be avoided. I don’t care how many pretty $150,000 Mercedes they have in the showroom. More