Volvo Cars Danvers
Danvers, MA
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After visiting 128 Volvo in Wakefield and receiving sub par service. I decided to give Volvo Village a call. I was instantly pleased with the service and straightforwardness of JC. He quoted me the price I par service. I decided to give Volvo Village a call. I was instantly pleased with the service and straightforwardness of JC. He quoted me the price I was looking for right over the phone, and when I got to the dealership it was no nonsense. The price I was quoted was the price I paid. JC also worked late to ensure the vehicle would be ready for pick up when I needed it, and my sales adviser Fred was extremely pleasant and knowledgeable about the vehicle. It was literally night and day from 128 to Volvo Village. More
After I had a deal for two XC60 2012 autos, one was sold while I was waiting for paperwork! Do not trust this dealership or their management!! while I was waiting for paperwork! Do not trust this dealership or their management!! More
From the first time my wife and I entered the dealership you could feel the friendly atmosphere. We were to the point as to what we were interested in looking at. At no time did the sales representative tr you could feel the friendly atmosphere. We were to the point as to what we were interested in looking at. At no time did the sales representative try to deviate to another vehicle. It was a great experience. More
I went to have an oil change on my s40 and ran into Fred P. who had sold me my car and the one before it at Stutz. As usual Fred was fabulous and by the next week I was signing papers for my new S60! Fred P. who had sold me my car and the one before it at Stutz. As usual Fred was fabulous and by the next week I was signing papers for my new S60! Fred as usual was extremely knowledgeable and above all extremely patient because, I am nothing short of neurotic when it comes to my vehicles. He and JC (the sales manager) worked hard to find me the S60 that fit both my criteria and my budget. And I LOVE my new car!! But it didn't end there, Jayme (the finance manager) was just as fantastic. She was pleasant, fun and as hard as it may be to believe made signing the paperwork a true delight. She was also very informative and knowledgeable and didn't pressure me into any add-on purchases. And I will admit I did add some because for the value it would have been crazy not to. Last but not least Jim in service and Dean in parts two more thumbs up. I ordered the winter mats for my new car and Dean new exactly which ones to match my new interior and he had them in by 9:30 the next morning. When I picked them up up they had them ready for more and check out with Jim was a breeze and they even took my car and hand washed it for me since it was raining the day before. I then ordered the rear mud flaps and the same speedy service. While I had to cancel my first two appointments because of a family emergency when I was able to reschedule Jim fit me right in the same day and was kind enough to inquire about my family. I know I will be with Volvo Village of Danvers for many, many years to come as this is my fifth Volvo. More
These guys are always able to sqeeze me in last minute! They are willing to drive me where I need to go once I drop my car off, and they'll pick me up when my car is readey. These guys are very friendly, a They are willing to drive me where I need to go once I drop my car off, and they'll pick me up when my car is readey. These guys are very friendly, and very accommodating. More