Volvo Cars Bellevue

Volvo-Bellevue This was my first time at a Volvo dealership getting my car checked up. The service was Good but nothing exceptional, I came back to pick up my car an This was my first time at a Volvo dealership getting my car checked up. The service was Good but nothing exceptional, I came back to pick up my car and noticed that it was not washed and still dirty on the outside. The gentleman did bring it to the back and wash it for me after I asked about it. The waiting area in this place was not the best for my kids who are 2 & 4, minimal activities and mediocre snacks and beverages. For a Volvo dealership to be in Bellevue I had a higher expectation than what was presented. I would say I had better experience at other dealerships. More

Great experience! Very enjoyable experience. The team was responsive to all of my questions and accommodated a great burying process. I highly recommend this Volvo of B Very enjoyable experience. The team was responsive to all of my questions and accommodated a great burying process. I highly recommend this Volvo of Bellevue. More

Fast an efficient repair One morning I got in my 2017 Volvo XC60 to discover water in the passenger-side footwell. Huh? Could it be the air conditioning? Something else/ I ca One morning I got in my 2017 Volvo XC60 to discover water in the passenger-side footwell. Huh? Could it be the air conditioning? Something else/ I called the dealer and made an appointment. They provided a loaner car - a beautiful, brand new Volvo S60 - and I went about my business. Later the service tech phoned to tell me that leaves had clogged the sun roof drain, and it had been cleared. I didn't feel like fighting traffic that afternoon - Seattle traffic is terrible - so they said it was all right if I came in the next morning. The whole experience was about as pleasant as a car repair can be. More

Service done timely On time and done right, a pleasant change from other places. Waiting area could use a refresh, place is pretty tired, compared to dealers nearby. On time and done right, a pleasant change from other places. Waiting area could use a refresh, place is pretty tired, compared to dealers nearby. More

Worst buying experience ever! Autonation Bellevue Volvo was the worst buying experience ever. My wife has loved Volvos since she was a kid since her family used to exclusively purc Autonation Bellevue Volvo was the worst buying experience ever. My wife has loved Volvos since she was a kid since her family used to exclusively purchase older Volvo's and her father would restore them. This was our first luxury car purchase, and excited for the process. We went back and forth consider our options of the Volvo Overseas delivery program or the purchase the vehicle in Washington. Due to time constraints we decided to purchase the vehicle in Washington. We shopped around the various Volvo places in Washington but ultimately selected Autonation just because they had the vehicle that we wanted. Right away, we understood after doing our research that we knew much more about the car than the salesperson did. Which was annoying, but we lived. Next the purchasing process took forever, and the finance person made an error that we will get to later. Next they sold us a vehicle with almost 1,000 miles already on it and did not disclose this until I needed to sign the odometer disclosure. I wanted to end the process right there, but they had already driven away my trade in and I had a tired and hungry family waiting for the process going well into its third hour. When we got home, and saw the car in the daylight, it was filthy, and they had not bothered to wash the vehicle (inside or out), we we took the vehicle back for them to detail it. They also forgot several items such as floor mats, and the "red" key. After my fourth time back through there, the manager asked me "If you fill out this survey and give us high marks with Volvo, I will give you a $1,000 of extras". No thanks David, I think instead we will just forward your e-mail along to Volvo Headquarters. More

First Maintenance check on my XC40 Great fast friendly service. My appt. was at 10am . They said it’d take 2hrs and it was done exactly in that time frame. I even had a cappuccino from Great fast friendly service. My appt. was at 10am . They said it’d take 2hrs and it was done exactly in that time frame. I even had a cappuccino from the coffee station. Car was washed and vacuumed!! More

Best service yet at my dealer Some of my experiences at this dealership haven't been the best. This time I was thrilled. Not only did they provide me with a free loaner car (they u Some of my experiences at this dealership haven't been the best. This time I was thrilled. Not only did they provide me with a free loaner car (they used to charge me for a rental car in the past), they said the repair work was covered under my CPO warranty AND they washed and vacuumed my car before I picked it up. Barrier used to provide this service, but it had fallen off the last few years. It's the little things, like the loaner car and the wash/vacuum that keep customers like me around for life. And my service advisor, Gavin, was super pleasant to work with. Wish I could have him every time! More

Excellent Service I had a very unique situation where I was moving to another state but needed a car to transport my dog. Chris Liston made the whole process painless a I had a very unique situation where I was moving to another state but needed a car to transport my dog. Chris Liston made the whole process painless and helped me plan my move and logistics of registering the car in another state. The finance department was excellent as well. Great dealership. Enjoyed my experience working with them. More

The best car buying experience After our car was totaled in an accident, David and Paul helped us quickly find a new car for our family. With their help, we found the exact XC90 we After our car was totaled in an accident, David and Paul helped us quickly find a new car for our family. With their help, we found the exact XC90 we wanted. The entire purchase process was fast and simple, there was no stress. 48 hours after the insurance company totaled our car we were driving in a new XC90. Everyone at Bellevue Volvo was easy to work with. We’d buy another car from this dealer. More

Great service as always! Sierra and Trudy made my day! After having a rough morning that involved a flatbed trailer and a massive coolant leak those two saved the day. The onl Sierra and Trudy made my day! After having a rough morning that involved a flatbed trailer and a massive coolant leak those two saved the day. The only reason I can’t give 5 stars is the reason I had to come in was the result of a recall that hadn’t been performed. All that aside we love our XC90 and will be coming here for many years to come. More