Volvo Cars Bellevue

Feedback Paul Carleton has done a great job helping us choose the vehicle we desired and is very professional throughout the process. Would recommend this deal Paul Carleton has done a great job helping us choose the vehicle we desired and is very professional throughout the process. Would recommend this dealer. More

Professional and friendly Maintenance service. Everything thoroughly inspected. No surprises. Informed about upcoming needs (brakes service), with plenty of warning so I can Maintenance service. Everything thoroughly inspected. No surprises. Informed about upcoming needs (brakes service), with plenty of warning so I can plan. Car shiny clean when I picked it up. Courtesy car convenient and available and comfortable. More

Prompt Very prompt and friendly service. Would love to see a fruit bowl though not a huge deal. Even held my dog with separation anxiety while I used the res Very prompt and friendly service. Would love to see a fruit bowl though not a huge deal. Even held my dog with separation anxiety while I used the restroom. Thank you More

Exceptional Service!! Hands down the best dealership I have ever purchased a vehicle from. Fast Friendly and by far the best prices!! I will always look here first when nee Hands down the best dealership I have ever purchased a vehicle from. Fast Friendly and by far the best prices!! I will always look here first when needing to purchase my next vehicle! More

Schedule Maintenance Service for my car took too many days(three to be specific) for changing the oil and a defective thermostat. I do believe if there are other prioriti Service for my car took too many days(three to be specific) for changing the oil and a defective thermostat. I do believe if there are other priorities ahead of my maintenance schedule, customer should be told. Thank you. More

Absolute customer service failure We scheduled an appointment based on the fact that they said they had our part ready and reserved. We showed up and waited over two hours before findi We scheduled an appointment based on the fact that they said they had our part ready and reserved. We showed up and waited over two hours before finding out that they did not have the part. They said it would only take an hour to an hour and a half, but we ended up being there for three hours and they didn’t even fix the problem. They then said we’d have to reschedule. The staff were friendly, but they were clearly disorganized and didn’t communicate appropriately. More

Fast fix but poor communication with service team Brought my car in on a Friday morning after they told me the service should not wait. Texted them for an update on Monday and they said it was not do Brought my car in on a Friday morning after they told me the service should not wait. Texted them for an update on Monday and they said it was not done. Texted again Wednesday, didn’t know what car I was talking about. Asked with more detail, found out my car had been completed Friday afternoon and they never told me. So great they finished the service quickly, not great it took me prodding them many days later to find out it had been completed days ago. More

Great customer service Overall great focus on Customer service and customer experience. It’s always a pleasure to interact with the staff at Volvo Cars Bellevue. They’ve con Overall great focus on Customer service and customer experience. It’s always a pleasure to interact with the staff at Volvo Cars Bellevue. They’ve consistently deliver beyond expectations. More

Timely and thorough. No funny business. They didn’t try to sell me extra service and even cleaned my car and told me the status of parts that will need service in the futu No funny business. They didn’t try to sell me extra service and even cleaned my car and told me the status of parts that will need service in the future without replacing them prematurely. More

Great service Although we didn't purchase our Volvo xc90 at this dealership, they have taken great care of our car and our family since we moved to PNW in 2011 Ve Although we didn't purchase our Volvo xc90 at this dealership, they have taken great care of our car and our family since we moved to PNW in 2011 Very knowledgeable staff, super friendly and they do their best to make service appointments as quick and painless as possible Thank you! More