Volkswagen of South Miami

I was hoping my review would improve since I last reviewed South Motors Volkswagen but unfortunately they have not fixed the issue with my 2021 VW Tiguan and have been waiting for Alex Robles, Servic reviewed South Motors Volkswagen but unfortunately they have not fixed the issue with my 2021 VW Tiguan and have been waiting for Alex Robles, Service Manager to assist me since last week. My car has been in the dealer for the same issue, check light on and oil problems at 3,983, 7,477, 10,856 15,280, 16,292, 18,475, 19,109 and 20,926 the last five times it has been on a monthly basis, this occurs every 600 to 800 driven miles. Can't drive car out of town, I cant take time off from work anymore to sit in the dealer for hours and getting a loaner is like pulling teeth. Unfortunately, I need to continue driving this lemon because it is my only means of communications so I hope it will not leave me stranded or the engine ruined or damaged. It is sad that the service department is so bad at this dealer. I regret changing from an Infiniti to VW, the service at South Infiniti was the best experience I've ever encounter with a dealer. I guess it is time to contact the Better Business Bureau, file a complaint with Department of Highway Safety Motor Vehicle and email Johnathan Chariff, CEO. I am confident that contacting these three entities/individuals will help me resolve my problem. Alex Robles, has been alerted of the problem so it is on him should something happen to the car. More

This is the worst dealer in South Florida. I’ve taken my VW Tiguan in numerous times for oil leaks and they don’t seem to fix it or care. I’ve called Alex Robles, service manager, numerous tim I’ve taken my VW Tiguan in numerous times for oil leaks and they don’t seem to fix it or care. I’ve called Alex Robles, service manager, numerous times and he has yet to return my call. I am now researching the lemon law to see if it’s applicable to my case. More

Very clean, staff Very courteous, it felt like a good place to, invest in a vehicle, very impressed! place to, invest in a vehicle, very impressed! More

Had a great experience with Jason when trading in my car and getting a new lease. and getting a new lease. More

Thank you Jason for your all your help yesterday on my trade in and purchase of my new car! trade in and purchase of my new car! More

Thank you Jason ! ! Great costumer service, he helped me to get the car I wanted at the best price! Very good experience at South Motors Volkswagen. ! Great costumer service, he helped me to get the car I wanted at the best price! Very good experience at South Motors Volkswagen. More

Thank you Jason! He was great, got us in the car we wanted and even drove to our house to sign car. Made it very easy and goes up and beyond for his customers. Thank He was great, got us in the car we wanted and even drove to our house to sign car. Made it very easy and goes up and beyond for his customers. Thank you Jason! This is my 4th car lease from SouthVW. More

Jason and the crew at south motors were excellent in every way. Highly recommend anyone to go in and see jason!! every way. Highly recommend anyone to go in and see jason!! More

Jason Palmer did an excellent job and got me what I wanted and was able to afford. He is your advocate during the whole process. Thank you Jason. I am very happy with my new car! wanted and was able to afford. He is your advocate during the whole process. Thank you Jason. I am very happy with my new car! More

Muy contenta y agradecida con la compra del carro. . En especial mi reconocimiento a Jason Palmer.. quien fue muy profesional en su trabajo y cumplio mis expectativas.. Tambien es extensivo el agrad . En especial mi reconocimiento a Jason Palmer.. quien fue muy profesional en su trabajo y cumplio mis expectativas.. Tambien es extensivo el agradecimiento a la Sra. Norma Nugnez (Manager) y Jonthan Vega (Bussines Manager) por el trabajo realizado. Muchas gracias Camejo L. More