Volkswagen of South Charlotte

This initial service on my 2011 GTI (after 3500 miles) included the VW Courtesy Check and a state inspection. Everything was handled quickly and professionally. Worth Noting: I forgot to ask them to ad included the VW Courtesy Check and a state inspection. Everything was handled quickly and professionally. Worth Noting: I forgot to ask them to adjust the tire pressures. Since it has been a brutally cold winter, it certainly needed to be checked. But the tech did it without being asked. I checked it myself the next day and was pleased to find that each tire had exactly the right PSI. Though that may seem trivial, when I had my 'other' vehicle (not a VW) serviced recently, I asked the service writer twice about checking tire pressures. He assured me that the tech would definitely checked the pressures. But the next morning, I got a 'Low Tire Pressure' warning on the dash. Clearly, they STILL had not bothered to check the tires. I had to add pressure to the prescribed level myself. It ain't rocket-science, folks - I just appreciate service done right the FIRST time. More

Just recently I brought my car in for major service and John was a very professional and courteous advisor in providing the best service possible for my Volkswagen. He explained the important details throu John was a very professional and courteous advisor in providing the best service possible for my Volkswagen. He explained the important details throughly to my family and it relieved alot of concerns. Now that my car is back with me... it's driving 110% better ever than before!!! I would definitely recommend servicing your car at Volkswagen South. Their service team is exceptional! More

From the very first phone contact, John helped us (newly arrived from Florida) to feel that our concern would be taken care of, and indeed, it was. He helped us understand what was needed and how it was do arrived from Florida) to feel that our concern would be taken care of, and indeed, it was. He helped us understand what was needed and how it was done. Will definitely come back to this dealer and ask for John, any time we are in the area. More

I will never take my cars to anyone buy Josh Hines at VW South. He is an exceptional tech. Wherever he moves, my cars go with him. But overall, VW South is awesome. It's closest to me among the three de South. He is an exceptional tech. Wherever he moves, my cars go with him. But overall, VW South is awesome. It's closest to me among the three dealers in the Charlotte area. And everyone is friendly. More

i had a major accident in June of this year, and after enjoying 5 years WITHOUT an automobile payment, i knew "the good times were over". Also, know that i absolutly DETEST having to even set foot on an enjoying 5 years WITHOUT an automobile payment, i knew "the good times were over". Also, know that i absolutly DETEST having to even set foot on an auto lot. During the 3 weeks it took to settle my total loss, i would see VW's tv ad about leasing the 2010 Jetta. Having a 1971 Super Beetle as my very first car (in 1971) i was well aware of how tough a VW was, and of the high quality found in German engineering. Particularly eyecatching was the pricing and financing details...3 grand down, $200 a month, for 36 months. "I can do this", I thought, and realized that I just might be able to walk onto the lot, say what i want, get it and leave, all without any hassles or delays. My wife, son and and myself went to the dealership on a Sunday afternoon, met with Dave Brown, picked out a sweet silver Jetta, then sat down with Patrick Borders, who actually got us BETTER financing than was being advertised! I think we were there for all of 90 minutes, if that long. "Imagine that...the guy who hates dealers, hates car shopping, really hates waiting for finance answers, bought a car from the ONLY lot he visited. He wasn't forced into leaving a pound of flesh, and he came away feeling good about the whole thing." Mr. Cohen, the Robino family will be customers for life. More

Our salesman, David Brown was very knowledgeable about the models and specific features of the car(s) we were shopping for. Clean-up and delivery was a pleasant experience. We were very informed about pri the models and specific features of the car(s) we were shopping for. Clean-up and delivery was a pleasant experience. We were very informed about prices dealers paid for new cars and we feel we received a good deal. More

The salesman was knowledgable and helpful without being pushy. He pointed out the features, the advantages of buying a certified preowned vehicle,and the resale value. During the buying process, the financ pushy. He pointed out the features, the advantages of buying a certified preowned vehicle,and the resale value. During the buying process, the financial guy made speedy work of the pile of paperwork. More

I stopped into VW of South Charlotte to take a look at a used car. My sales conslutant Eduarado, explained and demostrated all the options on the car I was interested in. This is the fourth VW product we used car. My sales conslutant Eduarado, explained and demostrated all the options on the car I was interested in. This is the fourth VW product we have purchased. I did not feel as if I was talked into a purchase and I was not forced into a car I did not really want(had that feeling at another dealership). My previous VW product had service with this dealership and they wanted my car fixed correctly. This why I decided to come back to the dealership. More

I made an appointment so I wouldn't have to wait. Got there right on time, and my car took 45 minutes before it could get looked at. Took car in for alignment, and window seal issue. Brand new car, alr there right on time, and my car took 45 minutes before it could get looked at. Took car in for alignment, and window seal issue. Brand new car, already had to get serviced....arggg.... John was okay, he could have communicated more. I had to go see him, after waiting 2 hours. I would prefer to have updates provided to me, if I am waiting for a certain amount of time. More

The service at this dealership is outstanding - they even start my car so it warms up while I'm taking care of the bill. Joerg takes the time to provide an education about my car and the services it require start my car so it warms up while I'm taking care of the bill. Joerg takes the time to provide an education about my car and the services it requires. Pricing is also very competitive. I really feel like I can trust these guys. More