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Volkswagen of South Charlotte

Charlotte, NC

4.9
2,040 Reviews
Thank you for visiting our website. My name is Mark Cohen. I am the General Manager/Owner here at the all new Volkswagen of South Charlotte. It is our ultimate goal here to provide you with all the information you request in an up front straight forward manner. My complete desire is to make sure that each and every customer is treated with the professionalism and courtesy that they come to expect from all of my staff. If there is anything that I can do for you personally please do not hesitate to give me a call or visit me at the store. If you are not happy with your experience please let me know, so I can try to help. Thanks Mark Cohen GM
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9900 South Blvd

Charlotte, NC

28273

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Showing 2,040 reviews

May 17, 2024

Using the services of Max and Volkswagen of South Charlotte we received constant and very important assistance in all stages of the car purchase process. We were provided with all possible advice on More

by taniaarseneva
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max Iablonskyi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024

The deal went super fine. Spiros has been doing real good job and has been really helpful More

by Martin.Lejeune
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Spiros Dedis
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Feingold
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024 -

Volkswagen of South Charlotte responded

Hello, we're happy you found our staff to be so helpful during your experience here at Volkswagen of South Charlotte. Please let us know if there is anything else we can do for you; we are more than happy to help!

May 11, 2024

Gene was an absolute pleasure to work with - extremely knowledgeable, helpful and patient with my car buying experience! More

by samiamultra
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gene Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Feingold
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2024 -

Volkswagen of South Charlotte responded

Hi, we are very happy we could provide you with a positive experience! Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

May 09, 2024

I don’t give a 5 stars ratings but this place was great, especially Max. I’m very picky and noisy customer. He was very patient and knowledgeable. I’m a Toyota girl all day, but Max convinced me to More

by Irene Krause
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max Iablonskyi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2024 -

Volkswagen of South Charlotte responded

Hi Irene, we're glad to hear our staff took such great care of you! Here at Volkswagen of South Charlotte we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

May 08, 2024

Our sales rep, Spiro, is professional, personable, and cares about his clients - I have had 5 cars from this dealership and find the service department extremely easy and quick to get help from as well - More

by kmoorebama
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Spiros Dedis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Terrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024 -

Volkswagen of South Charlotte responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Volkswagen of South Charlotte and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

May 08, 2024

Spiros Dedis, was our sales rep when we purchased a new 2024 Atlas Cross Sport. He was friendly & knowledgeable about the car. He went above and beyond expectations during the final car review after pur More

by dannafunderburk
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Spiros Dedis
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Feingold
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024 -

Volkswagen of South Charlotte responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Volkswagen of South Charlotte and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

May 03, 2024

my last time at dealership was not a happy person. I feel like the problem was overlook and not know what they were doing on sine 2023 of certain thing I ask to be checked out More

by MS. D .
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
May 04, 2024 -

Volkswagen of South Charlotte responded

Hi, thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact us at (704) 991-7401 to share more details about your visit so we can make things right. Service Manager John Schmidt (704) 991-7401

May 03, 2024

Gene was great, he helped with options and met my requirements when I mentioned them. More

by anthonyceballos
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gene Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2024 -

Volkswagen of South Charlotte responded

Hi Anthony, we're happy you found our staff to be so supportive during your experience here at Volkswagen of South Charlotte. Please let us know if there is anything else we can do for you; we are more than happy to help!

May 01, 2024

Spiros gives amazing customer service! He made my car buying experience stress free and was a joy to work with. He literally went above and beyond to help me get the right car after a ho More

by steppright
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Spiros Dedis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Terrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Volkswagen of South Charlotte responded

Hi Steppright, thank you for taking the time to leave a review for us at Volkswagen of South Charlotte. We're happy we could meet your expectations! As one of our valued customers, we want to sincerely thank you for your business. We're thrilled to have you as a customer and we hope to see you here again down the road! Safe travels!

May 01, 2024

Chris was amazing person and gave me all the information I need quick and fast also answered all my questions More

by rudychavez810
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Hand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jendy Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Feingold
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2024 -

Volkswagen of South Charlotte responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Volkswagen of South Charlotte and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

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