
Volkswagen of South Charlotte
Charlotte, NC
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,184 reviews
My experience at Volkswagen of South Charlotte has been nothing but the very best. Everyone I have worked with there been very kind and helpful. Eduardo who sold me my car has gone above and beyond the cal nothing but the very best. Everyone I have worked with there been very kind and helpful. Eduardo who sold me my car has gone above and beyond the call of duty. He has has been very friendly, helpful and patient in helping me find the "perfect car". I have always owned my cars out right, so this is my first time having a car payment. I was very nervous about taking this on, but as I have said Eduardo and his team worked with me so I can make could make it happen. I picked up my EOS 2 nights ago :o) I am one happy customer and highly recommend Eduarduo and the team at Volkswagen of South Charlotte. - Hannah More
First impression really matters and I was impressed with the customer service I received at vwsouth charlotte from the service advisor (John Schmidt) to the cashier and the parts department. Will highly r the customer service I received at vwsouth charlotte from the service advisor (John Schmidt) to the cashier and the parts department. Will highly recommend this dealer for all your service needs. More
John Schmidt was a delight to work with. He was friendly and extremely helpful as well as diplomatic to someone who had neglected to service their car properly -- me! He did a very good job stressing the ne and extremely helpful as well as diplomatic to someone who had neglected to service their car properly -- me! He did a very good job stressing the need for the repairs and the safety reasons for them. I will consider him a strong "team member" to help me do a better job of caring for my car in the future. VW South is lucky to have him! Joan Brennan More
All staff is exceptional, friendly and consumer oriented. They did not with hold information from me about my vehicles condition including the fact the the paint on the front of the car is not original, does They did not with hold information from me about my vehicles condition including the fact the the paint on the front of the car is not original, does not match and is not the proper thickness for Volkswagen paint. I am assuming when I purchased the vehicle 7 months ago that I have purchased a wrecked vehicle with no knowledge of it at the time of sale but the service department said they would look into it and get back to me. Thanks, Jennifer Horan More
Every member of the Volkswagen of South Charlotte team is very polite. They continue to WOW me every time I take either one my Volkswagens in for service. The dealership is always clean with a comfortable wa very polite. They continue to WOW me every time I take either one my Volkswagens in for service. The dealership is always clean with a comfortable waiting area. If I choose not the wait, the shuttle service is there for my convenience. Thank you for being the BEST. More
I was in yesterday for routine service. Lauren really worked with me to find a good time for me to bring my car in. She was always very responsive. When I arrived at the dealership, John Schmidt was very worked with me to find a good time for me to bring my car in. She was always very responsive. When I arrived at the dealership, John Schmidt was very friendly. He knew I was going to wait for my car on my lunch break and promised he would have it back soon. I was in and out in less than an hour. Very friendly, very fast. Will def go back. More
Jorerg went out of his way to see if he could solve the problem I was having with my Jetta. He even took the car home to drive it for a couple of days. He could not find anything wrong, so he did not char problem I was having with my Jetta. He even took the car home to drive it for a couple of days. He could not find anything wrong, so he did not charge me. He was very friendly and considerate, and I would highly recommend him! More
John Hatten made this buying experience the best car buying experience for me. I have always purchased GM vehicles in the past, but decided I wanted to drive something different. John is so passionate buying experience for me. I have always purchased GM vehicles in the past, but decided I wanted to drive something different. John is so passionate about his role. He does not push, he lets the car sell itself. I would recommend VW of South Charlotte to anyone. And I will buy all future vehicles from John. More
Great experience and great people to work with, i truly recomend this dealership. my wife and i were very impressed with the quality that vw had to offer. We were first time buyers and feel very satisfied recomend this dealership. my wife and i were very impressed with the quality that vw had to offer. We were first time buyers and feel very satisfied with the deal we got. Thank you Robert and vw employees for your work. More
I can't say enough about my recent experiences with Volkswagon of South Charlotte.I had my rear brakes serviced yesterday and as with all my past experiences it very pleasant. John Schmidt was my direc Volkswagon of South Charlotte.I had my rear brakes serviced yesterday and as with all my past experiences it very pleasant. John Schmidt was my direct contact, he is always friendly, knowledgable & professional. I highly recommend John Schmidt and Volkswagon of South Charlotte. More