Volkswagen of South Charlotte

Working with Dewayne Noble was a pleasure. His knowledge of the products and people skills are second to none. I will defintely keep in touch with DeWayne when it comes time for another vehicle purchase. of the products and people skills are second to none. I will defintely keep in touch with DeWayne when it comes time for another vehicle purchase. More

I am a customer for life!!! These to guys took excellent care of me!!! They went beyond my needs! Thank you for everything u have done for me! care of me!!! They went beyond my needs! Thank you for everything u have done for me! More

This dealership is all hands shakes and smiles when you buy a vehicle from them, until you have a problem them you get the run around until they talk their way out of fixing the problem. I brought a 20 tho buy a vehicle from them, until you have a problem them you get the run around until they talk their way out of fixing the problem. I brought a 20 thousand dollar used car from them and 2 weeks later had a problem with the control arms. I brought the car in twice and was assured they would fix the problem. The sales manager even drove the car and confirmed the problem I was having but when I went to pick the car up they said their service team heard nothing that it was just a squeak. Don't buy a car from this dealership because once they get your sale they care nothing about the purchase or trying to make the customer happy. I've been buying cars for over 30 years and have never experienced a shady dealership like this one. Save your money and go with a dealership that stands behind their vehicles like Hendricks , that's where I brought my last 3 cars from and should have stuck with them. More

We weren't immediately in the market for a new car but VW South Charlotte had just gotten a trade in of a very low miles 2012 Tiguan that totally fit what we had been thinking to replace our 7+ year old SUV. South Charlotte had just gotten a trade in of a very low miles 2012 Tiguan that totally fit what we had been thinking to replace our 7+ year old SUV. The folks at VW South with whom we worked (Kent, Patrick, Jacques, and Mark) were amazing. We felt like family instead of customers. They walked us through the entire process with no pressure whatsoever, made sure we understood each step, and made us a great deal for both our new car as well as our trade. We were in and out in our new Tiguan in no time (for a car purchase) and enjoyed our time while there. Professional, courteous, attentive, and EASY - that's the experience you can expect from this fine store! I highly recommend VW of South Charlotte if you're in the market for a car. More

I was in the market for a new car and after doing extensive online searching I came across truecar.com where I requested information for a new VW. Shortly after completing the online search (less tha extensive online searching I came across truecar.com where I requested information for a new VW. Shortly after completing the online search (less than an hour) I received a call from Jan and had an appointment/test drive set up. Upon getting to the dealership my wife and I were warmly greeted by Jan. I was happy with the attention she gave us and the easy she made the whole process. Throughout the whole process she offered us drinks and even bagels, something Honda never did when we went to check out their cars. I was also glad that we could come to an agreement on the price I had in mind. I would definitely recommend this dealership and Jan to whoever wants quality service with ease of mind. More

Great experience... I was referred to Tim by a good friend who recently purchased a VW from him. So, I thought I'd give Tim a shot. I did not have many expectations as I was on the fence about getting friend who recently purchased a VW from him. So, I thought I'd give Tim a shot. I did not have many expectations as I was on the fence about getting a new car. He and I had a great (and immediate) rapport, and he understood where I was coming from. Tim also went to great lengths to ensure I had the right understanding of each aspect of the car, and the trade-in process. In addition, he was great at putting me at ease with concerns I had throughout the process. In my mind, Tim's a great asset to VW of South Charlotte. More

TimBo was easy to work with, listened to our needs and was patient as my husband and I talked through things. He is knowledgable, customizes his presentation to the customer and really educated us on the was patient as my husband and I talked through things. He is knowledgable, customizes his presentation to the customer and really educated us on the benefits of the Passat. More

Purchasing a new vehicle from Volkswagen of South Charlotte was by far my easiest car buying experience, and Mickael Hoyt was the best Sales Adviser I've worked with. This is the first VW I've purch Charlotte was by far my easiest car buying experience, and Mickael Hoyt was the best Sales Adviser I've worked with. This is the first VW I've purchased and Mickael took my wife and I on a "special" test drive to really show us the performance of the vehicle. I HIGHLY recommend anyone new to VW to request Mickael to show them what these cars are capable of. Once my wife and I finished driving the car, we knew the GLI was for us. They didn't have the exact color car we wanted on the lot, but quickly located one for us instead of trying to push us into what they had. When it came time to negotiate the deal, Mickael helped us quickly come to a fair price for the car and for our trade. Because of the very positive experience my wife and I had, I highly recommend anyone interested in a VW to contact Mickael Hoyt at the VW of South Charlotte. More

After I was unable to purchase the used VW I wanted (it was sold minutes before I came in), Tim worked to find a new VW that had all the features I wanted at a great price. Tim and the team did an excelle was sold minutes before I came in), Tim worked to find a new VW that had all the features I wanted at a great price. Tim and the team did an excellent job of processing the purchase and educating me on all of the features of the car. I appreciate Tim's commitment to customer service and satisfaction. I would highly recommend VW of South Charlotte. More

Tim Black did a wonderful job. I couldn't have asked for a better qualified gentle man. He was very patient, and informative. AWESOME JOB! a better qualified gentle man. He was very patient, and informative. AWESOME JOB! More