Volkswagen of South Charlotte

I purchased my first car at Volkswagen of South Charlotte earlier this week and just let me say that I can't imagine having a more satisfying customer experience. Ramsey Anabtawi was my sales consultant and earlier this week and just let me say that I can't imagine having a more satisfying customer experience. Ramsey Anabtawi was my sales consultant and he was such a pleasure to work with (and look at! ;-) ). From the outset of meeting, Ramsey listened closely to my wants and needs. My CAR wants and needs, that is! (Get your minds out of the gutter, people! ;-) ) He clearly wasn't concerned with selling me the newest, most expensive car (I test drove one of those), but rather the best car (solution) for me (which is what I ended up with). Ramsey also wasn't in a hurry; he took the time to meet, listen and answer all of my questions. The dealership's sales manager and finance manager were equally committed to getting me in the car I wanted at a price I could afford. Having already spoken with Ramsey and a few other folks at the dealership several times since making my car purchase, I'm also convinced that this relationship isn't going to be a one-night stand. Rather it seems that my purchase was just the beginning of what will be a long-term, committed relationship between me and Volkswagen of South Charlotte. I cannot recommend them highly enough...especially that Ramsey! WOOF! ;-) Here's hoping this recommendation is helpful to you, and here's hoping it brightened your day by making you laugh a little! :-) Best of luck to you in your discernment process and your eventual car purchase! Sincerely, Justin Callahan, proud owner of a Paprika Red Volkswagen Eos - a one of a kind hardtop convertible PLUS sun/moon roof! Who knew there was a car out there more perfect for me than the 2013 Volkswagen Beetle Convertible?! :-) More

John was very responsive and helpful. Service was completed ahead of schedule and as expected. Some items were corrected without being asked which was a nice surprise. Only reason for a 4 for price w completed ahead of schedule and as expected. Some items were corrected without being asked which was a nice surprise. Only reason for a 4 for price was because no one wants to spend over $4000 to replace an engine. John did you proud considering a difficult pill to swallow for repair costs. Thanks and would recommend. More

Kwasi is awesome. He went far beyond what was expected to find our dream car. He stayed in communication with us every step of the way. He gave us a personal tutorial of the car that was most helpful. to find our dream car. He stayed in communication with us every step of the way. He gave us a personal tutorial of the car that was most helpful. Everyone at the dealership was very friendly and personable. The personal communication after the car purchase has been very thoughtful and appreciated. Overall our experience was, in one word, awesome! Thanks again for making our dream come true!! More

I visited 10 dealerships representing 9 different car makers as I worked through my car options. I visited this particular dealership three separate times prior to negotiating my purchase. In all my in makers as I worked through my car options. I visited this particular dealership three separate times prior to negotiating my purchase. In all my interactions with this dealership their behavior was friendly, professional, and without evidence of pressure. While I was well prepared for the negotiation, their demeanor throughout was courteous and again without pressure to complete a deal. My sense was that they were genuinely concerned that each of us was satisfied with the final contract. I was very pleased with the conduct and knowledge of my primary salesperson (David Brown) and with the management personnel that I came into contact with. I would definitely recommend this dealership to others. More

No pressure sales. Very friendly and knowledgable staff. The explanation of the terms and pricing were outsanding. Looking forward to doing business with this company for many years. Will recommend to al The explanation of the terms and pricing were outsanding. Looking forward to doing business with this company for many years. Will recommend to all our friends that are in the market for a car. More

David Brown was great to deal with. The entire experience was one they can be proud of, fast easy and hassle free! I went everywhere to look at cars, and they were by far the best! I will recomm experience was one they can be proud of, fast easy and hassle free! I went everywhere to look at cars, and they were by far the best! I will recommend them to all my friends! Knowledgeable and friendly, they will make your buying experience an easy one! Thanks to David and the rest of the team for making this so easy! More