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Volkswagen of South Charlotte
Charlotte, NC
2,187 Reviews
Thank you for visiting our website. My name is Mark Cohen. I am the General Manager/Owner here at the all new Volkswagen of South Charlotte. It is our ultimate goal here to provide you with all the information you request in an up front straight forward manner. My complete desire is to make sure that each and every customer is treated with the professionalism and courtesy that they come to expect from all of my staff.
If there is anything that I can do for you personally please do not hesitate to give me a call or visit me at the store. If you are not happy with your experience please let me know, so I can try to help.
Thanks
Mark Cohen
GM
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 2,187 reviews
April 20, 2015
Purchase of Passat Spiros really went above and beyond to make a stressful situation, pleasant. The partnership with Spiros and Lonnie made the purchase of my new Passat Spiros really went above and beyond to make a stressful situation, pleasant. The partnership with Spiros and Lonnie made the purchase of my new Passat streamline and seamless. Go visit these guys! They are in the best interest of you as the driver and customer. More
by jbg0926
Employees Worked With
April 19, 2015
EXCELLENT. Spiro was amazing. A great experience.I would highly recommend Volkswagen of South Charlotte flour anyone looking into leasing or buying a car to go there and talk with A great experience.I would highly recommend Volkswagen of South Charlotte flour anyone looking into leasing or buying a car to go there and talk with Spiro. He was ready to get along with, not pushy and made for an excellent process of getting into my new Jetta! More
by msautry2012
Employees Worked With
April 15, 2015
The start of a new jetta saga I needed better gas mileage without losing power and so I was looking at used TDIs. After being helped by Wale and his support staff...why isn't his I needed better gas mileage without losing power and so I was looking at used TDIs. After being helped by Wale and his support staff...why isn't his name and picture up here yet!? Wale and Darren and Mo and Abe and SOOO many others treated me like family and above all a valued customer. Not only did I drive away in a new 2015 jetta instead of a used one, but it was fully loaded the way I wanted, the right colors and set up all shipped from 3 hours away. Not just shipped, they DROVE it up the next day! They knew my needs as a student and found some how that my payment went down and I only increased the value of my car not to mention my 52 mpg on the way home on highway/city mixed driving. The car is amazing and I have no doubts that IF a problem arose that they would waste no time in fixing it. Be sure and ask your salesman about the sock group lol. Seriously this dealership was like one huge family experience and I never felt like my time was being wasted. Even when I knew I was being "sold" something it wasn't a sales pitch but in fact a custom mold made specifically for me. Truly amazing and I will shop and deal with this great establishment for years to come, don't go changing ladies and gents! More
by joefer13
Employees Worked With
Wale Shoetan, Mo Asmar, Abe Asmar, Darren Addonisio
April 15, 2015
Come Back!!! Michael Passaro was my sales associate. I came in looking for a new car, and was thrilled by the experience Michael gave me. Not pushy. Relaxed. Knows Michael Passaro was my sales associate. I came in looking for a new car, and was thrilled by the experience Michael gave me. Not pushy. Relaxed. Knows his stuff hands down. He is willing to work. Service 10/10. I felt at home. Coming back for my next car to South Charlotte VW!!! More
by Vwwolfe
Employees Worked With
Mo Asmar
April 14, 2015
Happy to be driving a Beetle Convertible again! I had a Beetle convertible several years ago and missed it. Stopped in to VW of So. Charlotte on Saturday just to take a look at the new Beetle desig I had a Beetle convertible several years ago and missed it. Stopped in to VW of So. Charlotte on Saturday just to take a look at the new Beetle design. I was immediately greeted by Casey Skrhak, who I later learned had only been on the job about a week. She immediately assessed my needs and likes in a car and brought around the prettiest little sky blue convertible for me to test drive. It's a sweet car and I am impressed with the pick up the 4 cylinder engine has! With the help of her manager, Darren Addonisio, we made a deal and I drove the Beetle home that day. The experience was very pleasant and I drove away happy. Thank you Casey and Darren! More
by Candy's Convertible
Employees Worked With
Casey Skrhak, Darren Addonisio
April 09, 2015
Excellent place to go for a car ! I started by looking online as per usual . I inquired about a car , and they responded very promptly. Every single person from Kent, Matt, and the fi I started by looking online as per usual . I inquired about a car , and they responded very promptly. Every single person from Kent, Matt, and the finance manager were very personable and professional. I had to switch around my appointment times, and Matt stepped up and helped out in kent's absence. Over all a wonderful team at vw of south charlotte . Combine that with great prices on certified pre owned and I'm sold twice over . Thanks for the awesome experience everyone ! More
by Jose Trevino
April 06, 2015
Great experience I walked in on 03/11/15, not looking to purchase a vehicle, but simply looking to testdrive a Jetta GLI SEL. I received awesome service from the sale I walked in on 03/11/15, not looking to purchase a vehicle, but simply looking to testdrive a Jetta GLI SEL. I received awesome service from the sales person, Kent McClure and also sales manager Aaron Beta. I wasnt planning on buying that day I have. I was really floored with their professionalism and the buying timeframe really impressed me. Easy process. I was so pleased, I sent a letter to the dealership's general manager and a CC to Volkswagen corporate office. About 1 month later, I have no regrets on my purchase. I would recommend Volkswagen of South Charlotte to anyone who is looking for a VW. -- Thanks, More
by Balla09
Employees Worked With
Aaron Beta, Kent McClure
April 03, 2015
Exceptional Service at VW South Charlotte Purchased two new VW vehicles from VW South Charlotte today. Exceptional service from start to finish. I cannot thank them enough, especially Mike Pas Purchased two new VW vehicles from VW South Charlotte today. Exceptional service from start to finish. I cannot thank them enough, especially Mike Passaro, Darren Addonisio and Abe Asmar. I would highly recommend this dealership to anyone looking for a new car. They will ensure your needs are perfectly met. Adrian C More
by ARC
Employees Worked With
Mike Passaro, Abe Asmar, Darren Addonisio
April 03, 2015
Great overall experience! Buying a car has never been so easy. Ramsey took the time to listen to my needs and was very in tune to what car would work. He was very knowledgeab Buying a car has never been so easy. Ramsey took the time to listen to my needs and was very in tune to what car would work. He was very knowledgeable about the process and every detail of the vehicle itself. There was absolutely no pressure, just a dedication to professionalism from every person on the team. Ramsey has followed up numerous times after the transaction to make sure everything was fine, make sure I was satisfied, and to say Thank You. I cannot say enough good things about this dealership and personnel. Thank you Ramsey and crew! More
by jduper
Employees Worked With
ramsey anabtawi
March 27, 2015
Remarkabke buying experience My sales person was very helpful before, during, and after my vehicle purchase. This was my first time every owning a Volkswagen as I have always wan My sales person was very helpful before, during, and after my vehicle purchase. This was my first time every owning a Volkswagen as I have always wanted a Beetle. Now I have one and he made my purchase very easy!!! I am usually a BMW girl but I have since been converted....with my new convertible bug. Thanks you so much!!! More
by Lisa
