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Volkswagen of Puyallup
Puyallup, WA
91 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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91 Reviews of Volkswagen of Puyallup
August 16, 2016
Perfect car buying experience! I rarely take the time to write reviews for what I believe are businesses providing the services we expect them to - especially when spending the mone I rarely take the time to write reviews for what I believe are businesses providing the services we expect them to - especially when spending the money we do on a new auto these days. But the car buying experience at Volkswagen of Puyallup is anything but ordinary or to be expected. They go up & beyond every expectation and completely bury every previous negative car buying experience you've had by the time you've left driving a new car from their dealership. Romy was our salesperson, and I'd encourage anyone to ask for him when they go to shop for their next car. You've heard the car ads say this, but seriously - don't buy until you've stopped by and talked with these people first. It'll be well worth your time regardless from where you're driving from. We bought a 2016 Beetle Dune for my wife and she is so happy with this new car! Enough said!! More
by Rick Willard
Employees Worked With
Roman (Romy) Duran, Laura (finance)
July 30, 2016
Love VW of Puyallup Robert and everyone at VW were welcoming, friendly and genuinly excited as I was to get my first new car! They were helpful and reassuring, making sur Robert and everyone at VW were welcoming, friendly and genuinly excited as I was to get my first new car! They were helpful and reassuring, making sure I was in my comfort zone the whole time. More
by Karrie Craig
Employees Worked With
Robert, Seven
February 18, 2016
World class experience! I had the best experience at VW Puyallup. The staff was so friendly and super awesome! Roman worked with my boyfriend and I to get me into a new car a I had the best experience at VW Puyallup. The staff was so friendly and super awesome! Roman worked with my boyfriend and I to get me into a new car and I couldn’t be happier with everything! I didn’t feel pressured at all and it was really relaxing. This is by far the best experience I’ve ever had dealing with buying a car! Thank you so much to everyone who helped me out at VW Puyallup and a very big thank you to Roman! I will happily refer anyone and everyone here! More
by Carley05
Employees Worked With
Roman Duran
February 18, 2016
Fantastic dealership Puyallup Volkswagon was beyong amazing! They helped me get the exact car I wanted & trust me it was not easy!! They put a lot of time and effort into Puyallup Volkswagon was beyong amazing! They helped me get the exact car I wanted & trust me it was not easy!! They put a lot of time and effort into helping me get my new car, they never once. I was able to drive off the lot about 3 days later with my beauty!! Staff is amazing and I will always be coming back here for cars and recommending to people looking for cars! More
by Kourkosrachelle
Employees Worked With
Chuck, Trevor , Cody
December 01, 2015
Great Service that goes above They spent most of the day tracking down the 2015 Passat Limited Edition that I wanted. at one point they tried Oregon before finding one of the last They spent most of the day tracking down the 2015 Passat Limited Edition that I wanted. at one point they tried Oregon before finding one of the last two for sell in WA. At no point did they try to point me to a different vehicle than the one I was there for. More
by 1PassworD
Employees Worked With
Cody Harris
November 22, 2015
Drove across the state for a used car We had a good experience with our salesman, Cody, and VW of Puyallup. Although we bought a used Toyota, Cody was helpful over the phone, as we live 30 We had a good experience with our salesman, Cody, and VW of Puyallup. Although we bought a used Toyota, Cody was helpful over the phone, as we live 300 miles away from the dealership. On the morning we arrived, Cody was there early, ready to help us. That was nice. The purchase process was pain free, and we are happy with the vehicle we bought. My one gripe is that the vehicle was not detailed as described, and I had to put a few hours of cleaning in when we got home. Other than that, we would shop there again if they had what we were looking for. More
by msm98908
Employees Worked With
Cody
August 13, 2015
Worry Free Guatenteed I would highly and strongly recommend going to Volkswagen of Puyallup. I went into the dealership having issues with my 02' Volkswagen Passat Wagon an I would highly and strongly recommend going to Volkswagen of Puyallup. I went into the dealership having issues with my 02' Volkswagen Passat Wagon and expressed my wish of possibly wanting to trade and these guys set me up with a salesman to go over possible options with of all I wishes in the perfect vehicle. Not only was I shown vehicles that tailored my likes and wants but also met my financial expectation. The Volkswagen of puyallup team was great during the whole process of my purchase and made it stress free and easy. I am now a happy owner of a 2012 TDI Jetta with the help of this team. More
by Tori23
Employees Worked With
Colton Lucas
July 04, 2015
The best! This was the easiest experience ever! We never felt pressure and we're at ease the whole time. David was the best, he guided us every step of the way, This was the easiest experience ever! We never felt pressure and we're at ease the whole time. David was the best, he guided us every step of the way, and helped us with our selection. We will definitely be coming back and recommending you to all our friends. More
by Vwlover69
Employees Worked With
David Hayes
March 06, 2015
Great customer service Truly exceptional customer service!!! They listened and were so patient. Answered all of my questions. They made me feel important and made me laug Truly exceptional customer service!!! They listened and were so patient. Answered all of my questions. They made me feel important and made me laugh. (I started the car shopping process feeling quite nauseous). They made it a pain free buying experience. I would highly recommed VW of Puyallup!!! Bjorn and the rest of the team are great!!! More
by Staci
Employees Worked With
Bjorn
February 03, 2015
Great buying experience! This is beyond a doubt the best car dealership I have ever dealt with! The staff is friendly and knowledgeable. Bjorn was great to deal with as were This is beyond a doubt the best car dealership I have ever dealt with! The staff is friendly and knowledgeable. Bjorn was great to deal with as were Says and Chuck. They made the car buying experience virtually painless. Although I did only intend on taking a test drive of a CC to get the $25 Walmart gift card they were offering and ended up buying a 2015 Jetta GLI! The car was just what I was looking for, even though I didn't realize it when I entered the showroom. There was no pressure to change or buy, just finding out what I wanted in a car and putting me into it. I HIGHLY recommend VW of Puyallup to anyone looking for a great experience buying a car. More
by EricS
Employees Worked With
Bjorn
