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Volkswagen of Olympia

Olympia, WA

4.2
33 Reviews
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2107 Cooper Point Rd SW

Olympia, WA

98502

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Showing 33 reviews

July 18, 2026

Joey Munsell very professional and superb customer service. He explained what needs to be done to our family car and very knowledgeable on what’s needed to our car. More

by Sieg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Munsell
July 17, 2026

The VW of Olympia staff is amazing. They diagnosed the problem immediately and rectified the problems without delay. More

by A Baker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bailey, Scott, and the shuttle crew.
July 12, 2026

I had a great experience buying my car here. The entire process was quick, smooth, and stress-free. The team was knowledgeable, answered all of my questions, and never made me feel pressured or More

by Oliviavaughn15
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Casey
Jul 15, 2026 -

Volkswagen of Olympia responded

Thank you for the wonderful 5-star review! We truly appreciate your kind words and your trust in Volkswagen of Olympia. It means a great deal to know you had such a positive experience with our team. Congratulations on your new vehicle, and thank you for your recommendation. We look forward to serving you again in the future. Sincerely, Robert Pehl - Vice President

July 09, 2026

An exceptional car buying experience. I would highly recommend this dealership for your next future new car purchasing. Whether it's new or used they will go out of their way to ensure yo More

by Hank
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Casey
Jul 10, 2026 -

Volkswagen of Olympia responded

Thank you for the incredible 5-star review! We truly appreciate your kind words and your recommendation. We'll be sure to share your feedback with Casey, Jeff, and the rest of our team. Thank you for choosing Volkswagen of Olympia. We hope you enjoy your new vehicle, and we look forward to serving you again in the future. Sincerely, Robert Pehl - Vice President

July 08, 2026

Steven, Kenny, and Spencer were great to work with! They made the experience quick and easy. And we love our new Atlas! More

by Mirandayenerich
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven, Kenny, Spencer, Scotty
Jul 08, 2026 -

Volkswagen of Olympia responded

Thank you for the wonderful 5-star review! We truly appreciate your kind words and your trust in Volkswagen of Olympia. Congratulations on your new Atlas, and we look forward to serving you again in the future. Sincerely, Robert Pehl - Vice President

July 08, 2026

Friendly Greeting upon arrival, & very responsive to my requests. Prompt & efficient with test drive procedure. Salespersons worked collaboratively. My primary salesman Casey was knowledgeable & engaging, More

by Robin M
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Casey, Jackson, Felix
Jul 08, 2026 -

Volkswagen of Olympia responded

Thank you for the wonderful 5-star review! We truly appreciate your continued loyalty and your trust in Volkswagen of Olympia. We'll be sure to share your feedback with Casey and the rest of our team. Congratulations on your new vehicle, and we look forward to serving you again in the future. Sincerely, Robert Pehl - Vice President

July 02, 2026

The buyer process was smooth. Upon receiving can, CEL came on, was advised that fuel cap may not have tightened by person filling from dealership, that worked out. After finding a More

by Jjamero
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Martin Felix lopez
Jul 06, 2026 -

Volkswagen of Olympia responded

Thank you for taking the time to leave us a review. We truly appreciate your feedback and your business. It was our pleasure to assist you, and we're grateful for the opportunity to earn your trust. We look forward to providing you with an even better experience in the future. Sincerely, Robert Pehl - Vice President

July 01, 2026

I’ve never had a bad experience at this location. However, the guys are good but not super friendly. The new girl Bailey was super friendly and helpful. This experience was much better and engaging. More

by Kelly C.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bailey
Jul 06, 2026 -

Volkswagen of Olympia responded

Thank you for the wonderful 5-star review! We truly appreciate your continued trust in Volkswagen of Olympia. We're grateful for your feedback and will be sure to share your kind words with Bailey. We look forward to providing you with another great experience the next time you visit. Sincerely, Robert Pehl - Vice President

June 30, 2026

Professional and customer focused staff. They went above and beyond to meet my requirements and coordinate with a auto transport company to transport my car cross country. More

by RED
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Steven critchfield
Jun 30, 2026 -

Volkswagen of Olympia responded

Thank you for the fantastic 5-star review! We're thrilled to hear our team went above and beyond to meet your needs and help coordinate the transportation of your vehicle across the country. Providing a professional, customer-focused experience is what we strive for, and we're grateful you trusted Volkswagen of Olympia with your purchase. We hope you enjoy your new vehicle, and thank you again for choosing us! Sincerely, Robert Pehl - Vice President

April 07, 2026

I had been working with a salesman via text and email the day before I came in to look at vehicles. I clearly stated what I needed given the fact that my son has special needs. The very next day we show u More

by DJ_Yogi
Recommend Dealer
No
Employees Worked With
Jaime (and I don't recall the other)
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