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Volkswagen of Ocala
Ocala, FL
1,571 Reviews
Welcome to Volkswagen of Ocala. We’ve been in the automotive business for more than a decade, and since our start back in 2010, we’ve learned that we love putting our customers first. Our commitment to providing the best customer service possible stems from our many sister stores in the Gettel Automotive Group that are spread across Florida. We carry the Gettel family name with pride because our roots have allowed us the resources of a big company and yet the freedom to create our own unique personality right here in Ocala, FL. You can be sure that no matter who walks through our doors, they’ll be treated with respect and care. We can’t wait to show off our dealership!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,571 reviews
June 25, 2024
Well run service department. Attentive friendly no pressure sales consultants. Nice range of snacks and beverages. Helpful parts department staff. Attentive friendly no pressure sales consultants. Nice range of snacks and beverages. Helpful parts department staff. More
by rwc
Employees Worked With
June 24, 2024
On time, thorough, very good customer service. Pleasant facility, customer focused. Will not hesitate to go back. Pleasant facility, customer focused. Will not hesitate to go back. More
by kathy
Employees Worked With
June 24, 2024
Everyone is very helpful and very friendly. I just moved to Ocala, FL from Connecticut and had to bring my car in because my engine light came on. I got an appointment right away and was taken I just moved to Ocala, FL from Connecticut and had to bring my car in because my engine light came on. I got an appointment right away and was taken bery well care of…. They even washed my car and got rid of the bugs 😃 More
by Dawn
Employees Worked With
June 22, 2024
Shawn was awesome and patient, as I was tentative of buying a new car. Everyone there was helpful and friendly. They worked out a plan that I was comfortable with and I appreciate the stress free experi buying a new car. Everyone there was helpful and friendly. They worked out a plan that I was comfortable with and I appreciate the stress free experience. More
by lesliestone7
June 21, 2024
Always a pleasure with Danny and Ricky. They always accommodate me with pickup, delivery and payment. They always accommodate me with pickup, delivery and payment. More
by JGHELTON08
June 21, 2024
They really work to please. So efficient as well. The service desk get right to getting you setup and work to get your vehicle back to you. The courtesy ride back home shows imm So efficient as well. The service desk get right to getting you setup and work to get your vehicle back to you. The courtesy ride back home shows immense effort to please. More
by vorange0
Employees Worked With
June 19, 2024
They were fair to me and my family! Got a great price on a great vehicle! Would recommend to anyone in the area looking for a quality VW at a quality price! Shawn was great and took car Got a great price on a great vehicle! Would recommend to anyone in the area looking for a quality VW at a quality price! Shawn was great and took care in helping us get the deal we deserved. More
by Waterside
June 19, 2024
I’ve owned Volkswagens and Audi for the past 20 years. These guys demonstrate “superior customer service” better than any dealership I’ve been in. A real can do attitude, great communications about wher These guys demonstrate “superior customer service” better than any dealership I’ve been in. A real can do attitude, great communications about where they are in the process and professional throughout. Danny and his service team are a 10. More
by jerome.mulligan
June 13, 2024
Best dealership I have ever used and that is a 50 plus year span.Clean, neat ,orderly. year span.Clean, neat ,orderly. More
by Dcorno
June 12, 2024
I just had my 2K service done. Service was on time and professional. I was very pleased with everything. Service was on time and professional. I was very pleased with everything. More
by wctodisco
Employees Worked With
