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Volkswagen of Ocala

Ocala, FL

Overview
Employees
Reviews
Vehicles
4.8
1,571 Reviews
Welcome to Volkswagen of Ocala. We’ve been in the automotive business for more than a decade, and since our start back in 2010, we’ve learned that we love putting our customers first. Our commitment to providing the best customer service possible stems from our many sister stores in the Gettel Automotive Group that are spread across Florida. We carry the Gettel family name with pride because our roots have allowed us the resources of a big company and yet the freedom to create our own unique personality right here in Ocala, FL. You can be sure that no matter who walks through our doors, they’ll be treated with respect and care. We can’t wait to show off our dealership!
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5135 SW College Rd

Ocala, FL

34474

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Showing 1,571 reviews

August 07, 2024

Fez does an excellent job at providing premier service. Always strives to get me in and out in a reasonable time! The whole service department is outstanding :) 👍🏽 More

by HypnotiK BlaZe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Schlenker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fez Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 12, 2024 -

Volkswagen of Ocala responded

Thank you for the fantastic review! We’re delighted to hear that Fez consistently provides you with premier service and works efficiently to get you in and out in a reasonable time. If you need anything else or have any questions, feel free to reach out. We look forward to your next visit! 👍🏽😊

August 07, 2024

The best Vw dealership around. Prompt, honest, efficient and very informed.. great at informing me. More

by shirleyshanti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Schlenker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Vallejos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 12, 2024 -

Volkswagen of Ocala responded

Thank you for your outstanding review! We’re thrilled to hear that you consider us the best VW dealership around and that you found our service prompt, honest, and efficient. We’re also glad to know that our team was effective in keeping you informed. If you need anything further or have more questions, please don’t hesitate to reach out. We look forward to your next visit!

August 06, 2024

My sales rep Carlos was awesome. He was informative and made the process very easy. More

by paulhampton1975
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 12, 2024 -

Volkswagen of Ocala responded

Thank you for the great feedback! We’re thrilled to hear that Carlos provided you with excellent service and made the process easy and informative. We’ll be sure to pass along your kind words to him. If you have any more questions or need further assistance, don’t hesitate to reach out. We look forward to helping you again in the future!

August 05, 2024

Excellent service department. One of the main reasons that I shop at this dealer period. More

by 2glovetim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Schlenker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fez Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 06, 2024 -

Volkswagen of Ocala responded

Thank you so much for your kind words! We're thrilled to hear that our service department is a key factor in your decision to shop with us. Providing excellent service is our top priority, and your feedback truly motivates us. We look forward to serving you again in the future!

August 05, 2024

Volkswagen of Ocala always goes above and beyond! Great staff and great service. Wouldn't go anywhere else ! More

by 12345ASDF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Schlenker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Lein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Vallejos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fez Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 06, 2024 -

Volkswagen of Ocala responded

Thank you for your fantastic review! We’re delighted to hear that our staff and service have consistently exceeded your expectations. It’s wonderful to know you’re so satisfied with your experience at Volkswagen of Ocala. We look forward to continuing to serve you and appreciate your loyalty!

July 31, 2024

Sean answered all questions with great knowledge. He is pleasant and seems that he genuinely likes to give his client all the time they need. Hope to use him in the future. More

by robertmlakin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Girton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Financial closer
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Aug 01, 2024 -

Volkswagen of Ocala responded

Thank you for your kind words! We’re glad to hear that Shawn provided you with knowledgeable and attentive service. It’s wonderful to know that you felt he genuinely cared about addressing all your questions. We look forward to assisting you again in the future and will be sure to have Shawn ready to help. If you need anything else, just let us know!

July 31, 2024

The VW of Ocala sales team is exceptional , dealing with Matthew was an easy and transparent transaction from start to finish they worked with our needs and made the deal happen . Highly recommend Matthew More

by Chris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Hudson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Hartge
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Aug 01, 2024 -

Volkswagen of Ocala responded

Thank you for your fantastic review! We’re thrilled to hear that Matthew and our sales team made your experience smooth and transparent. It’s great to know they met your needs and helped make the deal happen. We can’t wait to assist you with your next vehicle purchase. See you soon!

July 30, 2024

Quick, easy and efficient experience. Came in with a vehicle in mind they brought all options and got me the car I wanted without hassle. More

by rschwab
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Shawn Girton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 30, 2024 -

Volkswagen of Ocala responded

Thank you for taking the time to share your experience! We’re delighted to hear that we were able to get you the car you wanted quickly and efficiently. If you need any further assistance or have any questions, feel free to reach out. Enjoy your new vehicle!

July 28, 2024

Matthew Hartge was a pleasure to work with purchasing my 2024 Atlas. He was extremely helpful and fully understood what I was looking for. He made the process as easy as possible. TJ was also great with the More

by Cpettit3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Hartge
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Jul 30, 2024 -

Volkswagen of Ocala responded

Thank you so much for your kind words! We're thrilled to hear that Matthew and TJ made your experience smooth and enjoyable. If you have any more questions or need further assistance, don’t hesitate to reach out. Enjoy your new 2024 Atlas!

July 28, 2024

Friendly, professional and an overall great experience! Would definitely recommend to family and friends. Shawn was very easy to work with and made the process as stress-free as possible. More

by pishotta247
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Girton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 30, 2024 -

Volkswagen of Ocala responded

Thank you for your fantastic review! We're delighted to hear that Shawn made the process smooth and stress-free for you. Your recommendation means a lot to us. If you or your friends and family need anything in the future, we're here to help!

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