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Volkswagen of Ocala
Ocala, FL
1,572 Reviews
Welcome to Volkswagen of Ocala. We’ve been in the automotive business for more than a decade, and since our start back in 2010, we’ve learned that we love putting our customers first. Our commitment to providing the best customer service possible stems from our many sister stores in the Gettel Automotive Group that are spread across Florida. We carry the Gettel family name with pride because our roots have allowed us the resources of a big company and yet the freedom to create our own unique personality right here in Ocala, FL. You can be sure that no matter who walks through our doors, they’ll be treated with respect and care. We can’t wait to show off our dealership!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,572 reviews
October 01, 2023
Carlos customer service was outstanding, and the product was exactly what I was looking for. I was pleased with the service I received from everyone involved at this business. Carlos really went above and b was exactly what I was looking for. I was pleased with the service I received from everyone involved at this business. Carlos really went above and beyond the job. The transaction was smooth and stress-free. I will be returning for future needs. More
by tm11417
September 30, 2023
Better than 15 years ago. Back in 2012 could not get parts for my 2012 bug. It was a recall. Was no parts had trade car for another vw Back in 2012 could not get parts for my 2012 bug. It was a recall. Was no parts had trade car for another vw More
by topwalnut1003
Verified CustomerEmployees Worked With
September 29, 2023
So far, all of our experiences with Shawn and Volkswagen of Ocala have been great! of Ocala have been great! More
by sabrinaambrose
September 28, 2023
Carlos was great as was David. Financing was smooth and everything was explained. Great experience! Financing was smooth and everything was explained. Great experience! More
by khempel
September 27, 2023
They explained how long it would take to do work on my car and they were pretty much right on —- means a lot when people don’t LIE!!!!!! car and they were pretty much right on —- means a lot when people don’t LIE!!!!!! More
by JUDYCHOLLEY
Employees Worked With
September 26, 2023
Shawn was very professional and thorough in his helping us buy our new Tiguan!! Check with Shawn if you want a good deal!! The dealership all involved were top notch! us buy our new Tiguan!! Check with Shawn if you want a good deal!! The dealership all involved were top notch! More
by wmhardy3571
Employees Worked With
September 25, 2023
Shawn and his team was wonderful in the service they provided us! The Ford’s provided us! The Ford’s More
by Dwayne & LaTacha
Employees Worked With
September 24, 2023
Really good service! Thank you Carlos! Understandable information and willing to help us all the way Thank you Carlos! Understandable information and willing to help us all the way More
by Mario67mejia
September 23, 2023
I am so impressed by Volkswagen of Ocala! I recently found a vehicle I was interested in on their website. However, I live three hours away so I had a several questions before making the driv I recently found a vehicle I was interested in on their website. However, I live three hours away so I had a several questions before making the drive. They were so responsive, answering all of my questions quickly, and even sent me a personal video of the car. I would highly recommend this dealership. Their customer service is second to none! Thank you David, Frank, Michele, Bianca, and the rest of your staff! More
by shuntales
