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Volkswagen of Ocala
Ocala, FL
1,571 Reviews
Welcome to Volkswagen of Ocala. We’ve been in the automotive business for more than a decade, and since our start back in 2010, we’ve learned that we love putting our customers first. Our commitment to providing the best customer service possible stems from our many sister stores in the Gettel Automotive Group that are spread across Florida. We carry the Gettel family name with pride because our roots have allowed us the resources of a big company and yet the freedom to create our own unique personality right here in Ocala, FL. You can be sure that no matter who walks through our doors, they’ll be treated with respect and care. We can’t wait to show off our dealership!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,571 reviews
Verified Customer
November 21, 2023
Pleasant and Professional environment. Especially working with Cecili Ortiz she was awesome, I think without her extraordinary effort and expertise I would not have finished the deal on th Especially working with Cecili Ortiz she was awesome, I think without her extraordinary effort and expertise I would not have finished the deal on that day. She is very knowledgeable and very accommodating. She made the whole experience very pleasant. A pleasure to work with. More
by kos
Employees Worked With
Michael "Irish" Bedaw
November 17, 2023
I always receive exceptional customer service at this dealership. Thank you Tyler Lein for providing me with great service every step of the way. dealership. Thank you Tyler Lein for providing me with great service every step of the way. More
by TINALEITE13
Employees Worked With
Tyler Lein
November 16, 2023
Danny is always professional and very polite He is a very knowledgeable individual . It was a great experience over all. knowledgeable individual . It was a great experience over all. More
by rodnlucy
Employees Worked With
November 16, 2023
Shawn worked through the whole process, making things go smoothly throughout. Purchased on line and out the door in 2 days, drove from Jacksonville to Ocala and had our new car. We love our car. Thanks Sha smoothly throughout. Purchased on line and out the door in 2 days, drove from Jacksonville to Ocala and had our new car. We love our car. Thanks Shawn, and also Joe, in the financial department. Joe used super modern table top screen for the financial forms. Finished in no time. All were very professional. As well as personable. Keep passing this On to all other prospective buyers. Thanks again. Robert Crowder, Ed.d. More
by bob
November 16, 2023
The Volkswagon dealership is very welcoming, courteous, and friendly. They are professional when dealing with customers and patient with customer questions. and friendly. They are professional when dealing with customers and patient with customer questions. More
by skletter
Employees Worked With
November 15, 2023
It was a great experience over all. My wife traded in her car last week and I got my new car this weekend. We were both very pleased with the process. Thank you all My wife traded in her car last week and I got my new car this weekend. We were both very pleased with the process. Thank you all More
by osorio1mauricio
Employees Worked With
November 14, 2023
Carlos by far is amazing sweet understanding helpful went above and beyond Thank you Carlos… above and beyond Thank you Carlos… More
by melasencio7
Employees Worked With
