Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Volkswagen of Ocala
Ocala, FL
1,571 Reviews
Welcome to Volkswagen of Ocala. We’ve been in the automotive business for more than a decade, and since our start back in 2010, we’ve learned that we love putting our customers first. Our commitment to providing the best customer service possible stems from our many sister stores in the Gettel Automotive Group that are spread across Florida. We carry the Gettel family name with pride because our roots have allowed us the resources of a big company and yet the freedom to create our own unique personality right here in Ocala, FL. You can be sure that no matter who walks through our doors, they’ll be treated with respect and care. We can’t wait to show off our dealership!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,571 reviews
November 29, 2023
Best experience ever. Carlos did know whats he was doing explaining everything i needed to know and all my questions. Would recommend to anyone. Carlos did know whats he was doing explaining everything i needed to know and all my questions. Would recommend to anyone. More
by Joseline
Employees Worked With
November 28, 2023
Service department not very honest, $4k repairs, drove home- still problems, when returned, needed another $4k in work! Then wouldn’t honor what I had paid towards a new vehicle! home- still problems, when returned, needed another $4k in work! Then wouldn’t honor what I had paid towards a new vehicle! More
by 88purpleflowers
Employees Worked With
November 27, 2023
Very organized, good communication, great service. Waiting for my car was very relaxing. Service dep. Is very good. Waiting for my car was very relaxing. Service dep. Is very good. More
by boboswald401
Verified CustomerEmployees Worked With
November 26, 2023
Sean was very patient answered all our questions and we got a good deal on the car we wanted. Our son loves his car and we like the hassle free buying got a good deal on the car we wanted. Our son loves his car and we like the hassle free buying More
by Krbhdad
Employees Worked With
November 25, 2023
We had a great experience with Volkswagen of Ocala/BMW office staff. We were looking for a great used car and found what we wanted. Our sales person Shawn "Vince" was a great help with getting our car. office staff. We were looking for a great used car and found what we wanted. Our sales person Shawn "Vince" was a great help with getting our car. He worked with us, with what we had available. When we went to pick up the vehicle, Cecili Ortiz was exceptionally helpful with some features of the car we did not know about. All in all a good dealership. More
by bassingal171
November 25, 2023
This was truly the best experience purchasing a vehicle. Everyone was super nice and made you feel like you are part of the family. Irish deserves a star for being a star salesperson ! I will truly recommen Everyone was super nice and made you feel like you are part of the family. Irish deserves a star for being a star salesperson ! I will truly recommend this place and will definitely come back when trading in my vehicle. Thanks again. More
by malinka1428
Employees Worked With
Everyone was super nice and friendly , Michael "Irish" Bedaw, Cecili Ortiz
November 24, 2023
Shawn was great. ..we had an all around good experience getting our car. Highly recommend. ..we had an all around good experience getting our car. Highly recommend. More
by leahmengarelli
Employees Worked With
November 22, 2023
Dealership is what it is. It’s a business. My salesperson along with her professionalism and knowledge of the product made this ordeal a personable and pleasant. Her efforts w It’s a business. My salesperson along with her professionalism and knowledge of the product made this ordeal a personable and pleasant. Her efforts were outstanding. We highly appreciate her service and love our vehicle More
by Paul.Nesbitt
Employees Worked With
Cecili Ortiz
