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Volkswagen of Ocala
Ocala, FL
1,571 Reviews
Welcome to Volkswagen of Ocala. We’ve been in the automotive business for more than a decade, and since our start back in 2010, we’ve learned that we love putting our customers first. Our commitment to providing the best customer service possible stems from our many sister stores in the Gettel Automotive Group that are spread across Florida. We carry the Gettel family name with pride because our roots have allowed us the resources of a big company and yet the freedom to create our own unique personality right here in Ocala, FL. You can be sure that no matter who walks through our doors, they’ll be treated with respect and care. We can’t wait to show off our dealership!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,571 reviews
January 04, 2024
Vehicle purchased was a a good deal. Salesman was very helpful and courteous. I will use their benefits.. Salesman was very helpful and courteous. I will use their benefits.. More
by nucboy2003
Employees Worked With
December 31, 2023
After 4 days of dealing with looking for a vehicle stopped by and got g old, no great salesperson and a great finance person. Still need to look at time involved but was average. Other than that I w stopped by and got g old, no great salesperson and a great finance person. Still need to look at time involved but was average. Other than that I would recommend them to my friends and in-laws. More
by bigdaddy7moe
December 31, 2023
Need a call back. The price we were quoted for service was not the price we were charged. The price we were quoted for service was not the price we were charged. More
by Einy72
Verified CustomerDecember 30, 2023
First of all, in searching for another vehicle I had not considered Volkswagen as an option until my daughter mentioned your dealership. After seeing what you have and meeting Shawn Girton, who was professi considered Volkswagen as an option until my daughter mentioned your dealership. After seeing what you have and meeting Shawn Girton, who was professional and prand helpful I test drove a car my interest peaked. I and I thought and debated. I also meet Carlos Hernandez, also helpful. After 2 days of discussion and talking it over with my daughter, we decided, this is the car I am now driving and Happy with. 😊 Thanks Volkswagen of Ocala. Blessings to you in 2024. More
by alton1674
December 30, 2023
This is our second car from this dealership and we really trust Shawn, our salesman. He has been so helpful with all our question about both cars and we got awesome deals. We will definitely be back in the f trust Shawn, our salesman. He has been so helpful with all our question about both cars and we got awesome deals. We will definitely be back in the future. More
by hmsb27
Employees Worked With
December 28, 2023
Shawn has been great to work with and helped a lot through the for me new process of purchasing a car in the foreign country! through the for me new process of purchasing a car in the foreign country! More
by kadic.lawrence
Employees Worked With
December 28, 2023
Carlos was very helpful and made the whole process easy. I walked away with the car I wanted and I’m very happy with how I was treated during the buying process. Will definitely visit again in the future! I walked away with the car I wanted and I’m very happy with how I was treated during the buying process. Will definitely visit again in the future! More
by Sue B.
Employees Worked With
December 25, 2023
Not only was the repair unbelievably expensive $200 per hour, $100 for supplies and a % charge for a credit card, it wasn’t fixed and I had to bring it back. hour, $100 for supplies and a % charge for a credit card, it wasn’t fixed and I had to bring it back. More
by KELLEDR
December 24, 2023
David Peralta is the best ! ! He went above and beyond to help me get the car I wanted ! He went above and beyond to help me get the car I wanted More
by ac.ventura02
Employees Worked With
December 24, 2023
All right ? ? Everyone was nice and professional. I lived the service video Right I'm done. ? Everyone was nice and professional. I lived the service video Right I'm done. More
by jallen9887
