Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Volkswagen of Ocala
Ocala, FL
1,571 Reviews
Welcome to Volkswagen of Ocala. We’ve been in the automotive business for more than a decade, and since our start back in 2010, we’ve learned that we love putting our customers first. Our commitment to providing the best customer service possible stems from our many sister stores in the Gettel Automotive Group that are spread across Florida. We carry the Gettel family name with pride because our roots have allowed us the resources of a big company and yet the freedom to create our own unique personality right here in Ocala, FL. You can be sure that no matter who walks through our doors, they’ll be treated with respect and care. We can’t wait to show off our dealership!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,571 reviews
March 04, 2024
Carlo was great very helpful and kind would definitely recommend him to anyone for sure recommend him to anyone for sure More
by poniardmommy
Verified CustomerEmployees Worked With
March 03, 2024
They are very respectful and on point with their service and inspection process. I would recommend buying and having service work completed by them. and inspection process. I would recommend buying and having service work completed by them. More
by CS19K
March 01, 2024
I can't say enough about this dealership. Excellent and professional I highly recommend if your looking for a new or used car, to go here. They were no pushy but wanted me to get the car Excellent and professional I highly recommend if your looking for a new or used car, to go here. They were no pushy but wanted me to get the car that suits my needs. They did everything they could to accommodate me. My agent was Carlos Hernandaz, had everything set up for me and showed me around. Very polite and a true professional to deal with. Never felt uncomfortable. The finance section was easy to deal with I had Joe Filner who explained in detail with was involved with the finance Everything flowed smoothly, they all worked together wonderfully, to make this experience for me as comfortable as possible. I highly recommend this dealership. I gave it a five Star and worth it too. More
by stiches987
Employees Worked With
Other Employees :
Joe Filner finance .... 5 star for sure..explained in detail
February 29, 2024
Carlos was AMAZING! So helpful and honest. We had such a great experience at Volkswagen of Ocala. So helpful and honest. We had such a great experience at Volkswagen of Ocala. More
by brianahutto
Employees Worked With
February 29, 2024
Tyler was awesome and kept me informed. Service was top notch and completed on time. Service was top notch and completed on time. More
by CARRIE_PRICE
February 27, 2024
Everyone, especially Carlos were very nice at the dealership. I didn’t feel any pressure! Thank you Carlos for helping me find a new ride. Also thank you everyone for being patient with my newborn! I dealership. I didn’t feel any pressure! Thank you Carlos for helping me find a new ride. Also thank you everyone for being patient with my newborn! I will be referring everyone I know to Carlos and the dealership. More
by Breannabaker07
February 25, 2024
Cecili was amazing! She’s a great communicator and truly cares about her clients. I’ve always dreaded going to a car dealerships but Cecili makes the car buying process She’s a great communicator and truly cares about her clients. I’ve always dreaded going to a car dealerships but Cecili makes the car buying process so smooth without the dreaded salesman pitch personality. Definitely will be coming back and recommending her for anyone looking for a vehicle. More
by Joel Becker
February 25, 2024
Overall my experience with the service provided by VW dealership is positive and issues with my car are fixed on time. . dealership is positive and issues with my car are fixed on time. . More
by LOICEJ
February 25, 2024
Best Car buying experience ever! Shawn was so helpful and made everything about the whole process really wonderful! I will definitely be recommending Shawn and Ocala Volkswagen! Shawn was so helpful and made everything about the whole process really wonderful! I will definitely be recommending Shawn and Ocala Volkswagen! More
by Kristin
Employees Worked With
