Volkswagen of Ocala

Offensive language by service writer overhead. Sales did not return several phone calls. Sales staff refused to return my potential trade in car keys until I told him I would use my other set and Sales did not return several phone calls. Sales staff refused to return my potential trade in car keys until I told him I would use my other set and he should mail them to me. Did not trade or buy from VW Ocala. Not a pleasant sale experience. More

Danny and Fez were great to me -- quick work even when having to order parts. Pickup after dropping the car off, and then when it was ready. I can't say enough nice things about Ocala VW Service depar having to order parts. Pickup after dropping the car off, and then when it was ready. I can't say enough nice things about Ocala VW Service department. THANK YOU, Pastor Dean Rev. Dr. James Dean McNamara More

Carlos Hernandez is an exceptional individual with unmatched customer centric skill. His nature is easy going and makes the vehicle purchase process easy and understandable. Will be referring many mor unmatched customer centric skill. His nature is easy going and makes the vehicle purchase process easy and understandable. Will be referring many more customers to him . More

The dealership is awesome and always clean. Everyone is friendly and willing to help you out. Everyone is friendly and willing to help you out. More

Very clean and very helpful sales staff going over an above to make us a satisfied customer and will tell people and the dealership once again Carlos gained a customer for life thanks for given us the be above to make us a satisfied customer and will tell people and the dealership once again Carlos gained a customer for life thanks for given us the best customer service thankyou More

She was the best car sales person we have ever dealt with. She made it easy and made us feel relaxed and listened to.!!!!!! She is great!!!! with. She made it easy and made us feel relaxed and listened to.!!!!!! She is great!!!! More

I've driven my VW across country several times. I've done over 100k hard miles in about 4 years. I love driving and everything to do with making cars go faster. Danny and his crew made me feel I've done over 100k hard miles in about 4 years. I love driving and everything to do with making cars go faster. Danny and his crew made me feel like family. I was attended like a special guest, and the technicians answered all my questions and concerns on top of the good service. I couldn't be happier. I spoke to the sales team too. They were super friendly and loved to talk about VW's. More

Everything taken care of in good time, and Fez kept me informed of the ongoing progress informed of the ongoing progress More

Easy to schedule an appointment. Good communication. Respectful to my time. Provided transportation home. Very nice waiting area. Good communication. Respectful to my time. Provided transportation home. Very nice waiting area. More

I have now purchased four cars from Volkswagen of Ocala over the last 7 years and the salesman Camryen and finance manager TJ were both very professional, friendly, and patient while I made up my mind abou over the last 7 years and the salesman Camryen and finance manager TJ were both very professional, friendly, and patient while I made up my mind about what it is exactly that I wanted out of our vehicles. I’m very pleased with the service that they provided for me and my family. More