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Volkswagen of Ocala
Ocala, FL
1,571 Reviews
Welcome to Volkswagen of Ocala. We’ve been in the automotive business for more than a decade, and since our start back in 2010, we’ve learned that we love putting our customers first. Our commitment to providing the best customer service possible stems from our many sister stores in the Gettel Automotive Group that are spread across Florida. We carry the Gettel family name with pride because our roots have allowed us the resources of a big company and yet the freedom to create our own unique personality right here in Ocala, FL. You can be sure that no matter who walks through our doors, they’ll be treated with respect and care. We can’t wait to show off our dealership!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,571 reviews
April 04, 2024
They have their service down to a science. Excellent service and very polite and courteous. I would definitely recommend them. Can’t wait to buy a new car from them someday. Excellent service and very polite and courteous. I would definitely recommend them. Can’t wait to buy a new car from them someday. More
by kitkat01658
Verified CustomerEmployees Worked With
April 01, 2024
Fez was very professional and thorough with the process of my service experience. It's nice to have someone who is courteous and kind who goes over and beyond . Thank you Fez! of my service experience. It's nice to have someone who is courteous and kind who goes over and beyond . Thank you Fez! More
by Shannon Hall
Employees Worked With
Fez Fuentes
March 26, 2024
Excellent experience with the dealership and the professionalism and kindness of our salesman Carlos. Carlos was a great help in getting the vehicle and is a valuable asset to your dealership. professionalism and kindness of our salesman Carlos. Carlos was a great help in getting the vehicle and is a valuable asset to your dealership. More
by jrwrgw
Employees Worked With
March 25, 2024
Anthony Colon was extremely good and helped me during my buying .and he knew everything about the vechile and that was a plus buying .and he knew everything about the vechile and that was a plus More
by ANTANYIA_71
Employees Worked With
March 24, 2024
The salesman was a big help and everyone was very nice including the finance man including the finance man More
by Lghope
Employees Worked With
March 23, 2024
I took my MK7 Golf R in for some service work and bought a new MK8 Golf R. The whole team, especially Cecili Ortiz and Chris Hudson were paramount in making this dream come true. I’ve had VW of Ocala work a new MK8 Golf R. The whole team, especially Cecili Ortiz and Chris Hudson were paramount in making this dream come true. I’ve had VW of Ocala work on my MK5 GTI, MK6 GTI, MK7 Golf R, and now they will keep the new MK8 Golf R in tip-top shape. Danny, Tyler, Cecili, and Chris are all great representatives of VW of Ocala. Many thanks to everyone. More
by midasman1
Employees Worked With
Other Employees :
Timothy in finance {I believe that was his name}, Cecili Ortiz
March 22, 2024
5 - excellent! Understood what I needed, worked effectively with me, helped me get a rebate and a reasonable price break. I'd be happy to work with F. F. again! Understood what I needed, worked effectively with me, helped me get a rebate and a reasonable price break. I'd be happy to work with F. F. again! More
by BONNELLEO1
Employees Worked With
F. Fuentes
March 21, 2024
Everyone seems to be friendly and helpful. I like the video explaining the inspection of the car!! I like the video explaining the inspection of the car!! More
by MWAYCIE
March 20, 2024
The dealership is always clean and everyone is friendly. Danny and Caleb are awesome to work with and make sure you are updated and informed about your vehicle. Danny and Caleb are awesome to work with and make sure you are updated and informed about your vehicle. More
by PAIGE
March 17, 2024
The dealership is always clean and the staff is always friendly. Caleb kept me informed about my Beetle during the service. Caleb is cool to work with as well. He also made sure my Beetle was being taken friendly. Caleb kept me informed about my Beetle during the service. Caleb is cool to work with as well. He also made sure my Beetle was being taken care of when he had a day off so he made sure I knew Danny was going to be overseeing the service. I have worked with Danny before and he still kept me informed about my Beetle and he’s still awesome to work with. The customer service at VW of Ocala is very good in my opinion. More
by PAIGE
