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Volkswagen of Ocala
Ocala, FL
1,571 Reviews
Welcome to Volkswagen of Ocala. We’ve been in the automotive business for more than a decade, and since our start back in 2010, we’ve learned that we love putting our customers first. Our commitment to providing the best customer service possible stems from our many sister stores in the Gettel Automotive Group that are spread across Florida. We carry the Gettel family name with pride because our roots have allowed us the resources of a big company and yet the freedom to create our own unique personality right here in Ocala, FL. You can be sure that no matter who walks through our doors, they’ll be treated with respect and care. We can’t wait to show off our dealership!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,571 reviews
February 16, 2021
Great place to buy a car and get it serviced. Staff very friendly and answered all our questions. Second purchase in 15months and we will return friendly and answered all our questions. Second purchase in 15months and we will return More
by Louis Colaianni
February 14, 2021
Chris Hudson did a fantastic job making sure that we were completely satisfied with our purchase. Very friendly, extremely knowledgeable, great communication, and an all around pleasure to work with. Spencer completely satisfied with our purchase. Very friendly, extremely knowledgeable, great communication, and an all around pleasure to work with. Spencer also worked with us and he was absolutely awesome in helping us as well. I will definitely be back to this dealership!! More
by Joemama
February 13, 2021
Chris Hudson was a great salesman! He helped me with my used 2019 VW Jetta SEL Premium! He’s very friendly and makes sure he can help you find what you’re looking for. Very pleased with my FIRST car!! used 2019 VW Jetta SEL Premium! He’s very friendly and makes sure he can help you find what you’re looking for. Very pleased with my FIRST car!! More
by Miranda13
February 12, 2021
Great experience at VW Ocala! Super easy and Chris Hudson worked to make everything for my needs and budget! This is my second vehicle with VW Ocala. worked to make everything for my needs and budget! This is my second vehicle with VW Ocala. More
by Akm2001
February 06, 2021
I have bought multiple cars from volkswagon of Ocala and always work with victor and will continue to as long as he is here. He is always very knowledgeable listens to what we are looking for and works hard always work with victor and will continue to as long as he is here. He is always very knowledgeable listens to what we are looking for and works hard to make sure you get what you need. Very polite and understanding. We love Victor and will continue to come see him any time I need a car. More
by Joshuajhff
Employees Worked With
Victor Haddad
February 06, 2021
Just wanted to give a huge thank you to Chris Hudson and the Volkswagen Ocala team for helping me purchase my new car. Chris was very professional, personable and patient in dealing with me in my indecision the Volkswagen Ocala team for helping me purchase my new car. Chris was very professional, personable and patient in dealing with me in my indecision and ultimately guided me to a vehicle that was a good fit for me. I initially purchased a car that I was not totally satisfied with once I got home and after having second thoughts came back to the dealership to get car I actually wanted. They honored their 3 day/150mile satisfaction guarantee and Chris spearheaded the process for me to purchase the vehicle I now throughly enjoy. VW Ocala is a great dealership that puts customer satisfation first. Will definitely recommend them to family and friends! More
by Cise Starr
January 29, 2021
The best car buying experience we have ever had! Victor and his team got me in the exact car I wanted and exactly as promised! We drove from Tampa to Ocala and would do it again! and his team got me in the exact car I wanted and exactly as promised! We drove from Tampa to Ocala and would do it again! More
by N Jordan
Employees Worked With
Victor Haddad
January 28, 2021
Victor Haddad has been very helpful, flexible, informative and patient. I'm pressed for time and he's really moving quickly to meet my needs. He's the man of the day, I'm going home in a beautiful informative and patient. I'm pressed for time and he's really moving quickly to meet my needs. He's the man of the day, I'm going home in a beautiful 2021 jetta! Always have a great experience here at Volkswagen of ocala. Missing the donuts though 😉 More
by trishaurilio5
Employees Worked With
Alexander Maldonado
January 25, 2021
Great service, great cars and all around great place! Had a fair, great experience from Volkswagen dealership and would recommend them to anyone. Very pleased Had a fair, great experience from Volkswagen dealership and would recommend them to anyone. Very pleased More
by Jeremy
Employees Worked With
Alvin, Danny Schlenker, Spencer Steele, Gene Pilarczyk, Alexander Maldonado, Marek Struller
January 24, 2021
Great service. Mike Irish was great. He facilitated the entire process and made my long drive worth it. Great discounted cars. We would recommend to our friends!! Yes entire process and made my long drive worth it. Great discounted cars. We would recommend to our friends!! Yes More
by Hel_hil
Employees Worked With
Mike Irish, Michael "Irish" Bedaw
