Volkswagen of Ocala
Ocala, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Poor customer service from management and sales. Bought a car with many issues that were not disclosed to us when we purchased the car. Not willing to fix the issues for us. car with many issues that were not disclosed to us when we purchased the car. Not willing to fix the issues for us. More
BOUGHT MY 2019 RAM 1500 LARAMIE FROM SAVANNA!!! GREAT PEOPLE,GREAT SERVICE, GREAT TIME DURING MY PURCHASE, THANK YOU MICHELLE FOR FOLLOWING UO WITH ME ON THIS!!!! PEOPLE,GREAT SERVICE, GREAT TIME DURING MY PURCHASE, THANK YOU MICHELLE FOR FOLLOWING UO WITH ME ON THIS!!!! More
Our experience with VW Ocala was efficient, pleasant, and straightforward. Victor Haddad, salesman, was an excellent resource and advocate through our buying process. I appreciated how upfront he was about w straightforward. Victor Haddad, salesman, was an excellent resource and advocate through our buying process. I appreciated how upfront he was about what we could and could not afford without being “car broke.” We told him what our expectations were with payments, and he found us the right car for that payment option. The entire time he was upfront, honest, and he did not play games with us. We ended up being a 2021 Tiguan SE AWD that we LOVE. Victor had a lot to handle between my pickiness In aesthetic and my husband non-negotiable on price point. He got us into a car that has almost everything I wanted (minus the sunroof package) and it was at an attractive price per month. Victor is your guy if you want someone who will be straightforward but honest with you. He’s not going to promise to make all of your wildest dreams come true-he’s going to get your the car that fits your needs and your realistic wants. It was the best experience that we have ever had at a car lot. Victor is your guy if you want someone to advocate for you in the lending process. Furthermore, Victor stayed after closing to help me change all of the settings and connect my new car to my phone. He gave me a rundown of the technology and made sure I could work everything before we left. It was 8 PM, and he never, not once, seemed inconvenienced. He is a true professional and a really great man. Finally, we also had a terrific experience with our finance personnel at VW. (I forgot his name but his office is all the way at the end on the left). His explanations and recommendations were straightforward and he eliminated all of the fluff (possibly because we had a very fussy one year old with us.) We are incredibly thankful for him as well! Bottom line: you won’t regret asking for Victor Haddad at VW Ocala. More
Voltswagon never disappoints!! Victor was my salesman he was amazing. Very helpful and knowledgeable. Answered all of my questions. Everyone was so nice and welcoming! was amazing. Very helpful and knowledgeable. Answered all of my questions. Everyone was so nice and welcoming! More
Victor was excellent. very helpful. very friendly very kind. the best patient. what else can I say. without him I wouldn’t be driving away with a new car kind. the best patient. what else can I say. without him I wouldn’t be driving away with a new car More
Polite,professional,courteous, and no pressure sales. Always received a great deal and a large inventory of vehicles to choose from. Also management is very nice to deal with and again no hard pressure s Always received a great deal and a large inventory of vehicles to choose from. Also management is very nice to deal with and again no hard pressure sales, a very pleasant and relaxed experience. More
Very friendly staff, service was awesome. Did everything possible to make sure we were happy with our purchase. Irish, Sam and TJ were OUTSTANDING!! We will definitely be back. possible to make sure we were happy with our purchase. Irish, Sam and TJ were OUTSTANDING!! We will definitely be back. More
Patient , professional, helpful. Great team of people and would purchase a car again. Thank you very much! Carlos Hernández Is number one very impressive customer service and knowledge ( goes the extra mile would purchase a car again. Thank you very much! Carlos Hernández Is number one very impressive customer service and knowledge ( goes the extra mile) More
Chris Hudson is a great guy, good service, straight foward. He was patient and wasn't pushy. Dealership was clean and efficient. Great team at VW of Ocala, FL. foward. He was patient and wasn't pushy. Dealership was clean and efficient. Great team at VW of Ocala, FL. More
Ocala VW went above and beyond to get me in a new vehicle. Very polite, kind, helpful, knowledgeable, and much more. I would certainly recommend this dealership with anyone. Savanna got everything wo vehicle. Very polite, kind, helpful, knowledgeable, and much more. I would certainly recommend this dealership with anyone. Savanna got everything worked out for me and Alvin stepped in to finalize everything. I appreciate everyone! More