Volkswagen of Ocala

This is the second time I have bought a vehicle from Volkswagen of Ocala and the Customer Service was outstanding. I am happy with my purchase and Carlos Hernandez was outstanding as my salesman he wen Volkswagen of Ocala and the Customer Service was outstanding. I am happy with my purchase and Carlos Hernandez was outstanding as my salesman he went above and beyond for me. More

It was an amazing experience from top to bottom. Shawn took excellent care of me and provided one of the best sales experiences I've ever had! Shawn took excellent care of me and provided one of the best sales experiences I've ever had! More

I paid over $1600 for a carbon buildup clean out. Picked my car up on a Monday. The very next day, I got an emergent flashing red light indicating there was no oil in the car. They failed to check a Picked my car up on a Monday. The very next day, I got an emergent flashing red light indicating there was no oil in the car. They failed to check a basic thing like oil level. Could’ve ruined my engine. Very negligent, making me loose confidence in their competency. More

If you’re looking for a new or used vehicle Volkswagen of Ocala is the place to go! Great customer service and they go out of their way to make sure you get the best vehicle you’re looking for. They make sur Ocala is the place to go! Great customer service and they go out of their way to make sure you get the best vehicle you’re looking for. They make sure you’re happy with the vehicle you purchased. If anything is just not right they make sure it gets right!! More

Courteous, knowledgeable, everything was explained clearly. I was given enough info to make an informed decision clearly. I was given enough info to make an informed decision More

VW of Ocala service is a 10 out of 10⭐️’s. They give you all the information you need to hear when bringing your car in. They give you all the information you need to hear when bringing your car in. More

Shawn was cool. Problem i had was they made it insanely difficult to get them to remove the Add-On Package. They tried to force me to pay for half of it when i told Problem i had was they made it insanely difficult to get them to remove the Add-On Package. They tried to force me to pay for half of it when i told them i didnt want it, pretty scummy. Good coffee More

Sean was an a excellent sales associate-alongside Cecili- and was able to answer just about all of my inquiries about the vehicle I was looking to purchase. I had some hiccups with the process over the weeke and was able to answer just about all of my inquiries about the vehicle I was looking to purchase. I had some hiccups with the process over the weekend, but over he and the rest of the staff at Volkswagen of Ocala were extremely helpful and informative. I appreciate them and their hard work in making me happy with my purchase! More

Sales was very helpful and informative about the car i purchased, i would definitely recommend them to my friends. purchased, i would definitely recommend them to my friends. More

The greatest experience of my life. He so funny honest and he makes your comfortable the entire time. 10/10 experience. Ask for Connor ! He so funny honest and he makes your comfortable the entire time. 10/10 experience. Ask for Connor ! More