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Volkswagen of Ocala
Ocala, FL
1,571 Reviews
Welcome to Volkswagen of Ocala. We’ve been in the automotive business for more than a decade, and since our start back in 2010, we’ve learned that we love putting our customers first. Our commitment to providing the best customer service possible stems from our many sister stores in the Gettel Automotive Group that are spread across Florida. We carry the Gettel family name with pride because our roots have allowed us the resources of a big company and yet the freedom to create our own unique personality right here in Ocala, FL. You can be sure that no matter who walks through our doors, they’ll be treated with respect and care. We can’t wait to show off our dealership!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,571 reviews
February 27, 2022
Malaun in the service department is keeping us coming back to this dealership. The sales department has room for improvement. back to this dealership. The sales department has room for improvement. More
by WES.PARK1
Verified CustomerEmployees Worked With
Other Employees :
Malaun Humbert, Joe Fulner, William Worthy
February 27, 2022
Shawn was great to work with. We just purchased a new Atlas and there was no pressure sales tactics. We were in and out in no time. We just purchased a new Atlas and there was no pressure sales tactics. We were in and out in no time. More
by kris10bond
February 26, 2022
Extremely poor communication. Phone calls not returned. Service not provided as promised. Service department seemed unconcerned Phone calls not returned. Service not provided as promised. Service department seemed unconcerned More
by VOMISAI
February 26, 2022
Very helpful and knowledgeable personnel. Their energy and kindness is rare. Thanks to all. I have and will continue to recommend This dealership. Their energy and kindness is rare. Thanks to all. I have and will continue to recommend This dealership. More
by ALICE0353
February 26, 2022
I appreciate the attention to detail and the video surrounding my car. Danny is great. surrounding my car. Danny is great. More
by PATRICIAPOLING
Employees Worked With
February 26, 2022
I have used Ocala Volkswagen dealership for many years. Dannie in repair shop is top great always gets us in on time with no hassle. Replaced my Tiguan with Atals this last visit. The sales person Willia Dannie in repair shop is top great always gets us in on time with no hassle. Replaced my Tiguan with Atals this last visit. The sales person William worked w me to get the can I wanted at price I can live with. Fiancé person was also great. Couldn’t be more pleased w changing cars hassle free More
by YANKEDANIEL
February 25, 2022
Mike deJesus, and his staff created the best buying experience I’ve ever had! Love my Taos, and thank you VW of Ocala! experience I’ve ever had! Love my Taos, and thank you VW of Ocala! More
by MIKEDEJESUS79
February 25, 2022
Appointment was on time and so was everything else. Maintenance was done and also auto butler. My car seems to be running well. I’m grateful that I took the maintenance plan which helps out in the long Maintenance was done and also auto butler. My car seems to be running well. I’m grateful that I took the maintenance plan which helps out in the long run. More
by LEONAD827
Employees Worked With
