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Volkswagen of Ocala
Ocala, FL
1,572 Reviews
Welcome to Volkswagen of Ocala. We’ve been in the automotive business for more than a decade, and since our start back in 2010, we’ve learned that we love putting our customers first. Our commitment to providing the best customer service possible stems from our many sister stores in the Gettel Automotive Group that are spread across Florida. We carry the Gettel family name with pride because our roots have allowed us the resources of a big company and yet the freedom to create our own unique personality right here in Ocala, FL. You can be sure that no matter who walks through our doors, they’ll be treated with respect and care. We can’t wait to show off our dealership!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,572 reviews
March 19, 2022
It was a bit of a bumpy ride at first so to miscommunication. However Mr. Shaun was absolutely perfect and worked it all out for us. THANK YOU SHAUN miscommunication. However Mr. Shaun was absolutely perfect and worked it all out for us. THANK YOU SHAUN More
by dmmullins0612
Employees Worked With
March 19, 2022
Danny is fabulous as always. He is one of the top reasons we continue to buy and service through your dealership. He is one of the top reasons we continue to buy and service through your dealership. More
by myiphone31
Employees Worked With
March 18, 2022
Excelente Kind Patient Honest Organized Helpful Responsable Caring Happy Hard worker Careful Humble Realistic Respectful Responsable Caring Happy Hard worker Careful Humble Realistic Respectful More
by Jenitrodriguez
Employees Worked With
March 17, 2022
Mike “Irish” was FANTASTIC! After having shopped around at many VW dealerships and have the unfortunate experiences I had, Mike was a breath of fresh air. He knew exactly what I After having shopped around at many VW dealerships and have the unfortunate experiences I had, Mike was a breath of fresh air. He knew exactly what I was looking to accomplish by asking intelligent questions and providing great customer service. I drove over an hour to get here and I’m glad I did. I will DEFINITELY be visiting this VW dealership again! More
by fsotojr82
Employees Worked With
Joe Fulner, Michael "Irish" Bedaw
March 17, 2022
Ridiculous wait times, rude customer service, and don’t back up their warranties when you buy brand new vehicles from the Ocala location back up their warranties when you buy brand new vehicles from the Ocala location More
by BLACKMUD88
Verified CustomerEmployees Worked With
Other Employees :
Michael Martin, Malaun Humbert, Heather Klopp, Mike De Jesus, Frank Bradley, Michael Allan, Laura Hammer
March 17, 2022
Very friendly and professional. Wonderfully clean waiting area with super coffee machines making waiting time easy. Wonderfully clean waiting area with super coffee machines making waiting time easy. More
by MARLIS.BROWN
Employees Worked With
Savanna Freimuth, Michael Martin, Malaun Humbert, Heather Klopp
March 17, 2022
The service is always good and fair. The only downside is the car wash service The only downside is the car wash service More
by CLAPPP
March 17, 2022
The service team goes above and beyond every time we go in. We get better service for my husband truck then the dealership he brought it from. in. We get better service for my husband truck then the dealership he brought it from. More
by Vw for ever
Employees Worked With
Malaun Humbert
