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Volkswagen of Ocala
Ocala, FL
1,572 Reviews
Welcome to Volkswagen of Ocala. We’ve been in the automotive business for more than a decade, and since our start back in 2010, we’ve learned that we love putting our customers first. Our commitment to providing the best customer service possible stems from our many sister stores in the Gettel Automotive Group that are spread across Florida. We carry the Gettel family name with pride because our roots have allowed us the resources of a big company and yet the freedom to create our own unique personality right here in Ocala, FL. You can be sure that no matter who walks through our doors, they’ll be treated with respect and care. We can’t wait to show off our dealership!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,572 reviews
April 01, 2022
We stopped by Ocala VW yesterday to check out the Tiguan SUV. We had a 2017 Chevrolet Equinox Premier but felt the Tiguan was a step down. It felt smaller and less capable. William, your sales rep recommend SUV. We had a 2017 Chevrolet Equinox Premier but felt the Tiguan was a step down. It felt smaller and less capable. William, your sales rep recommended the Atlas so we test drove the new white Atlas parked out front. We were impressed by the Atlas and we crunched some numbers and bought the vehicle. William is pleasant and helpful and was great to work with. The purchase was a hassle free process. Carole and I feel good about the process. More
by Faafred
Verified CustomerEmployees Worked With
Frank, TJ, William Worthy
April 01, 2022
Friendly and professional but slow. Very clean and organized dealership. Waited two hours from appointment time, to get a oil change and tire rotation. Very clean and organized dealership. Waited two hours from appointment time, to get a oil change and tire rotation. More
by jenray23
Employees Worked With
Malaun Humbert
April 01, 2022
Carlos was very helpful both In looking at the truck and during the paperwork process! during the paperwork process! More
by Daniel
Employees Worked With
March 31, 2022
Tyler Lien was AMAZING! ! I went to browse the new VW's and ended up buying 2! Tyler was so patient and honest and also got it all done in just a couple of hours! I wouldn't ! I went to browse the new VW's and ended up buying 2! Tyler was so patient and honest and also got it all done in just a couple of hours! I wouldn't go to anyone else! More
by bdecker86
Employees Worked With
Joe Fulner, Tyler Lein
March 31, 2022
Great folks. Took time out of their evening to stay a bit late to make our deal. Awesome job thank you Took time out of their evening to stay a bit late to make our deal. Awesome job thank you More
by stacergirl73
March 31, 2022
Through all these years taking my car for service I have always been satisfied with the results. always been satisfied with the results. More
by lupibacon
Employees Worked With
March 31, 2022
Very responsive, prompt and courteous. Caleb is easy to deal with and makes you feel welcome. I give them the hiighest rating. Best setvice experience I've evet had. Caleb is easy to deal with and makes you feel welcome. I give them the hiighest rating. Best setvice experience I've evet had. More
by dan212
Employees Worked With
March 30, 2022
Dan Schlenker is a great Advisor and makes it a pleasure to do business with Ocala VW to do business with Ocala VW More
by azgator01
Employees Worked With
March 30, 2022
The dealership was very clean and comfortable. All of the employees there made us feel very welcome. We were offered water and coffee. Your sales consultant Shawn Girton Did an excellent job of pr All of the employees there made us feel very welcome. We were offered water and coffee. Your sales consultant Shawn Girton Did an excellent job of presenting the auto that we purchased. He did not pressure us at all and we appreciated that.we will recommend your dealership and Shawn to our friends. More
by kbdeen
