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Volkswagen of Ocala

Ocala, FL

4.8
1,572 Reviews
Welcome to Volkswagen of Ocala. We’ve been in the automotive business for more than a decade, and since our start back in 2010, we’ve learned that we love putting our customers first. Our commitment to providing the best customer service possible stems from our many sister stores in the Gettel Automotive Group that are spread across Florida. We carry the Gettel family name with pride because our roots have allowed us the resources of a big company and yet the freedom to create our own unique personality right here in Ocala, FL. You can be sure that no matter who walks through our doors, they’ll be treated with respect and care. We can’t wait to show off our dealership!
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5135 SW College Rd

Ocala, FL

34474

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Showing 1,572 reviews

April 16, 2022

Great experience and service. Starting from the receiver, followed by the service agent and finally the mechanic. More

by JESUS.CHACHITO07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Schlenker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2022 -

Volkswagen of Ocala responded

Thank you for the 5 star review!

April 15, 2022

Every single person at Volkswagen of Ocala was extremely helpful and thoughtful. They made the process super easy and encouraged questions. I appreciate everyone’s help and I am already in love with my new More

by Bri Miller
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Girton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tj Richmond
Apr 15, 2022 -

Volkswagen of Ocala responded

Congratulations on your new vehicle and thank you for taking the time to leave us this amazing review.

April 15, 2022

Affordable, neat & clean, friendly staff, easy in & out service, comfy waiting area, great coffee YUM. More

by MNIXON26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Ewing
Apr 15, 2022 -

Volkswagen of Ocala responded

Thank you for 5 star review!

April 15, 2022

Always excellent and friendly service! Danny is the reason we always return for service and purchasing our vehicles. More

by daandpa51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Schlenker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2022 -

Volkswagen of Ocala responded

We are very lucky to have him. Thank you for choosing us for your vehicle needs.

April 14, 2022

Danny and the service team are excellent. Their knowledge and professionalism are the best I have seen, in over 55 years of driving. More

by Arnie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Schlenker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny “Tiger” Gonzalez 5 stars
Apr 15, 2022 -

Volkswagen of Ocala responded

Thank you for the kind words! We really are lucky to have such an amazing team.

April 14, 2022

Service is great for some reason EXTREMELY slow yesterday. We waited over 3 hours for a scheduled tire change and alignment. More

by dnapoleon0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Schlenker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2022 -

Volkswagen of Ocala responded

Sorry for the inconvenience. We do appreciate you letting us know and we will definitely check into it.

April 14, 2022

Our sales person,Ryan, was excellent But the bait and switch once we got to finance portion was not good just beware More

by Gigi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan McGeehan
Apr 15, 2022 -

Volkswagen of Ocala responded

Thank you for the 5 star review!

April 13, 2022

This is my second car from this dealership no complaints I've had a good experience both times!!!! More

by a_lreese
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Hudson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Fulner, Mike De Jesus
Apr 13, 2022 -

Volkswagen of Ocala responded

Congratulations on your new vehicle! Thank you for choosing us again with your vehicle needs.

April 13, 2022

Ocala volts wagon dealership is super friendly, clean, well spaced, bright and engaging and well kept. the customer service and sales representatives were welcoming and informative. More

by Mitchhoule
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Hudson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tj Richmond
Apr 13, 2022 -

Volkswagen of Ocala responded

Thank you for the 5 star review!

April 13, 2022

Danny is my go to guy at Ocala VW, he is always courteous and helpful, he also finds discounts for the work. The service I get from Danny is far superior to service I have received from other places. As lon More

by twr129
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Schlenker
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2022 -

Volkswagen of Ocala responded

Thank you for the 5 star review!

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